What evidence can you share that demonstrates the impact of the engagement?
Faster Than Light acts as the core of our development team. We trust them a lot, and they’re basically developing our entire feature roadmap.
There are always hiccups and unforeseen bugs, and there were developers that didn’t perform well and had to be replaced, but I’m totally happy with Faster Than Light’s overall performance. They’re always willing to go the extra mile.
How did Faster Than Light perform from a project management standpoint?
We hired an internal project manager for the team at Faster Than Light, and she’s doing a magnificent job. We have weekly planning meetings and catchup calls to discuss requirements.
We’ve been using Slack for team communication since the beginning, and we’re using Jira for task logging and release management. We’re using Confluence for requirement documentation and business aspects, and we’re using GitHub, CircleCI, and other deployment tools.
What did you find most impressive about them?
They’ve done a good job hiring people and building a strong team. It doesn’t feel like we’re contracting someone that gets paid by the hour, but rather, it feels like we’re working with people who have passion for this product and are going the extra mile. It feels like we’re working with our own team, just in a different location.
I’m always very impressed with how they manage to recruit such a balanced and friendly team. They have a great team spirit, and they work well together. It makes working with them very enjoyable.
Are there any areas they could improve?
Nothing comes to mind right now. Everything’s going well for me.
Do you have any advice for future clients of theirs?
It depends on what the client is looking for. I believe Faster Than Light is also offering an agency service, but I can only speak to their nearshoring services. In this respect, clients need to ensure that the work they’re requiring is detailed and written down. Otherwise, you can’t expect any agency to develop what you want.
It’s also important to have a person on the client’s side to draft and structure the business requirements.