Faster Than Light

BACKGROUND

Please describe your company and position.

I am the COO of a chemicals & biotechnology company

Describe what your company does in a single sentence.

Innovating polymer materials and processes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Faster Than Light to accomplish?

Build user-friendly graphical user interface on top of existing backend

SOLUTION

How did you find Faster Than Light?

• Online Search
• Referral

Why did you select Faster Than Light over others?

• High ratings
• Good fit after initial workshops.Showed great expertise and understanding

How many teammates from Faster Than Light were assigned to this project?

2-5 Employees

What was your primary form of communication with Faster Than Light?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

A graphical user interface was developed on top of a Fortran backend that allows the simulation of a chemical process. Like this end users of the software can easily provide input to simulate their specific chemical process (e.g. polymer synthesis, polymer recycling). Output of these simulations (tables, graphs) are represented in a configurable dashboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Total project scope was broken up in 5 large blocks (working packages). Measurable outcomes were based on screens for input, screens for output, a central library for reference data, database and ways of packaging and deploying the solution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agile rituals with daily standups allowed to closely monitor progress and deliverables. Measurable outcomes were shared in weekly demo meetings. Total project scope was broken up in 5 large blocks (working packages), for which it was possible to track progress in a transparent way.

What did you find most impressive or unique about this company?

FTL showed great expertise during this project. The team also took ownership of the different topics. The team lead quickly acquired excellent business knowledge about our process, which tremendously improved the quality and speed of delivery of the end product. The internal communication between the different FTL roles was also excellent.

Are there any areas for improvement or something Faster Than Light could have done differently?

No major concerns. Sometimes it was not fully clear what IT components were out of the box and what needed to be customized specifically for the project (e.g. certain screen components).

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Suppli, a vertical fintech software company that builds payment and communications tools for the construction industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Faster Than Light?

We were working with our VP of engineering to build out the initial version of our payments and accounts receivable software product. We brought on Faster Than Light to be our outsourced development team. 

SOLUTION

What was the scope of their involvement?

Faster Than Light functions as our product and engineering team — they’re building out our web-based app with a customer portal using Ruby on Rails. My team has already developed the wireframes in Figma, laid out the backend infrastructure, and chose the development language. Faster Than Light collaborates with our VP of engineering, working on the back- and frontend development using the materials we’ve provided. They’re also providing some feedback on our existing UX/UI design. Their team is building our product from the ground up and is also working on QA and product testing. 

What is the team composition?

We’ve worked with Denis (CEO), a project manager, three frontend developers, and three backend developers. 

How did you come to work with Faster Than Light?

Our VP of engineering had worked with members of Faster Than Light before and had a good experience with them. So, we decided to hire them for this project. 

How much have you invested with them?

By the end of the project, we’ll have invested $150,000–$200,0000.

What is the status of this engagement?

We began working with Faster Than Light in October 2021, and our partnership is ongoing. However, we didn’t utilize Faster Than Light’s full team until January 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Faster Than Light’s quality of work is unbelievable. Our VP of engineering reviews all of their work — very little of Faster Than Light’s work needs to be redone. They get everything right the first time. Whenever we make corrections, Faster Than Light delivers them quickly. The two senior engineers we work with are more than comparable to the resources we could’ve found in the US. They’ve helped us think through the implementation of the complex logic on the backend. Faster Than Light’s team has provided great insights to improve our product. 

How did Faster Than Light perform from a project management standpoint?

It took a while to develop a workflow with Faster Than Light, but we would’ve had to do that for any new team. My team sets up a weekly agenda for Faster Than Light to follow; we follow their progress through ZenHub. Internally, Faster Than Light also has a daily stand-up call — Faster Than Light manages themselves very effectively. We have weekly all-hands meetings and daily stand-ups on Slack with them. 

What did you find most impressive about them?

I’m impressed with the quality of Faster Than Light’s team and how invested they are in our project. At the start of the partnership, we were concerned about their dedication to our projects, but Faster Than Light has taken ownership of the project. They act as a part of our team. Their resilience and commitment are easy to see — even after they were displaced because of the Russian Invasion of Ukraine, they were eager to continue the project. 

Are there any areas they could improve?

I have nothing for Faster Than Light to improve — we’ve already worked through all of our roadblocks. 

Do you have any advice for potential customers?

I’d advise customers to have a good sense of what types of technical resources they need to leverage for their project. Once that is laid out, it’s important to layout communication channels and deliverable updates with Faster Than Light.

BACKGROUND

Introduce your business and what you do there.

I’m the product marketing manager at a planning platform for off-site companies. We’re also a marketplace for vendors. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Faster Than Light?

We hired Faster Than Light for their custom software development services. 

SOLUTION

What was the scope of their involvement?

Typically, our projects start with discovery calls on the frontend, and then we talk about the full scope of the projects. Faster Than Light then provides a full estimate of timelines, hours, and costs. 

Moreover, I usually put forward designs and write requirements. I then interface with the person that manages their resources. From there, they build everything from the front- and backend to the full data model. Additionally, Faster Than Light works in our task management system, and we communicate with them as often as we need to keep in touch.

In terms of technology, we predominantly use Ruby on Rails. On the frontend, we primarily use React. Our team does the design tasks on Figma, but Faster Than Light also provides suggestions for UI/UX improvements.

What is the team composition?

We’ve worked with around five engineers, consisting of two junior developers, one senior backend developer, and one senior frontend engineer. We also deal with one system architect, one junior backend engineer, and one junior frontend engineer. Our main point of contact is a project manager. 

How did you come to work with Faster Than Light?

I found Faster Than Light in my previous role as the head of product at another startup. They built our platform there. 

How much have you invested with them?

We’ve invested around $25,000–$30,000 so far; the project total will be around $50,000. 

What is the status of this engagement?

We started working with Faster Than Light in February 2021, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measure success based on Faster Than Light’s ability to meet whatever product roadmap and timeline we set. Forecasting is crucial for non-technical people in the business, and communicating timeliness to investors is truly important. 

Against these metrics, Faster Than Light has an impressive ability to stay on the same page in terms of timelines. Whether they’re on schedule or behind schedule, they make sure to communicate that with us. So far, we’ve hit all the interim milestones that we’ve set for our engagement. 

Overall, I’m 100% satisfied with Faster Than Light. Given their circumstances in Kyiv, it’s downright amazing that we’ve only lost a day or two. We’re happy to be in a position to continue to support them in today’s world. 

How did Faster Than Light perform from a project management standpoint?

Faster Than Light’s project management has been good. We use ClickUp for task management and Slack for day-to-day communications. 

What did you find most impressive about them?

Their strong point is their technical expertise. They can play the role of a technical subject-matter expert that can bounce ideas off us. When we give them product requirements, they can talk us through the best technical approaches we can use to move quickly. For comparison, other development firms need a fairly big overlap to make sure there’s full alignment. By contrast, Faster Than Light can move quite quickly without spending too much time discussing hypotheticals. 

Are there any areas they could improve?

No, there aren’t any. They’ve been doing a great job so far. 

Do you have any advice for potential customers?

When you’re looking for a development shop, think about what you truly need, whether that’s product design expertise or technical expertise and actual development manpower. In the engagements that I’ve had with Faster Than Light, they seem to shine when they can focus their technical expertise on the execution of a well-thought-out plan.

BACKGROUND

Please describe your company and your position there.

I'm CEO at the Product Development agency, We help startups and companies building their digital products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Faster Than Light, and what were your goals?

We are working on multiple projects, and we were looking for additional hands to help us meet the deadlines. So the main goal is to scale up the dev team quickly.

SOLUTION

How did you select this vendor and what were the deciding factors?

I met Denis, their CEO, at a conference. We were in touch for a while. Earlier, we started on smaller projects and decided to move on afterward.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They are providing us with Front end development resources. We are primarily working on React, and they've provided us with really skilled people for a reasonable price.

How many people from the vendor's team worked with you, and what were their positions?

We had the pleasure to work with different amounts of people during the whole period of our collaboration. They usually provide us with various level developers, depending on the needs.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to hit the deadline without pushing a price a lot for our end customers. Happy customers - the main outcome of our work :)

Describe their project management style, including communication tools and timeliness.

We were able to communicate with the devs via Slack and telegram. If there were a need, we used Google meet. In general, there were no issues with communication at all.

What did you find most impressive or unique about this company?

I like that they are easy-going guys, the way they communicate matches our own vision. It's really important that they integrated well with our internal team.

Are there any areas for improvement or something they could have done differently?

I wish they would have more senior people available right away. But I would not blame them since the people that they provided were on a really high level.

BACKGROUND

Please describe your company and your position there.

Our family has proudly produced high quality Table Grapes in Red Cliffs for over thirty years. We grow, harvest, pack and export fresh table grapes and citrus. I am a general manager and director at SJDC Produce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Faster Than Light, and what were your goals?

I’ve hired Faster Than Light to build an internal sales portal together with a new website. The main goal is to automate the sales process, increase visibility and allow our customers to get all the necessary information easier. I also wanted to create a high quality landing page to professionalise our brand.

SOLUTION

How did you select this vendor and what were the deciding factors?

When we came up with this idea, we looked for somebody to turn ideas into an actual project. My friend, a founder of another startup, referred to me Faster Than Light and did a small intro to Denis, their CEO. I was new to the website development process - so that word of mouth reference from someone I trust really contributed to my decision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed a landing page with information about us, an admin panel and customers sales portal. The idea was to build everything mobile-friendly, automate messaging and make it easier for our clients. I believe the main parts are custom chat functionality, custom design, clients portal and overall management system.

They also handled the deployment part and setup. Project steps included a weekly meeting over zoom, access to a cloud folder for shared documents, files and media, a dedicated slack channel for discussion, and access to prototypes for my continual review. It was an excellent example of how to work asynchronously.

How many people from the vendor's team worked with you, and what were their positions?

The main point of contact was Denis and the tech lead. Also, I had a direct chat with UI/UX person that boosted productivity a lot. The whole team were 3 developers, 1 designer and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's hard to quantify the financial benefits of this project, as our fresh fruit season hasn't started yet. However, I have already rolled the website and portal out to a number of new cutomers who are very excited about the concept. I have created test listings which have been responded to enthusiastically by customers - it provides me a valuable, controllable way to communicate with fruit buyers around the world.

Describe their project management style, including communication tools and timeliness.

Faster than Light's management style is strongly geared towards working remotely, efficiently. As already mentioned, we utilised several different tools to ideate, develop, communicate and solidify the project. Our weekly meetings were productive, and kept the project flowing steadily without being to burdensome on me as a client. The consistent focus on actionables at each step was very valuable to me - and they made it easy to navigate the technical nuances.

What did you find most impressive or unique about this company?

The breadth of their capability - my project had so many different aspects: custom chat, graphic elements, video elements, significant user interface for the admins, custom emails, user management and permissions - they were so readily able to take the ideas I had and just make them happen.

Are there any areas for improvement or something they could have done differently?

Though still very good, I felt that Faster Than Light's area for improvement would be their creative and graphic design. I came to the project with brand concepts already developed, and I felt that they could use additional creative design resources in-house to help them to provide a truly full service.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of engineering at a financial services company. We’re one of the leading invoice funding providers in North America.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Faster Than Light?

We had a shortage of staff resources. We were trying to find a company that could work in our development model but was flexible with timing and ramping up and down based on our budget.

On the engineering side, we were looking for senior Ruby on Rails developers and a senior QA.

SOLUTION

What was the scope of their involvement?

Faster Than Light has helped us build and enhance our application throughout the year. We have ongoing development, and if we need staff augmentation, we have their people joining our team.

Initially, we did a bunch of training with Faster Than Light. We gave them access to our systems and trained them like any new engineer that joins our team.

What is the team composition?

We’ve worked with four people so far. We initially had three openings, and one person changed halfway through the year.

We started with one senior engineer with the idea that if we trained them, they’d train any additional people. Then, we ramped up to three senior engineers and one senior QA person.

How did you come to work with Faster Than Light?

We went through a pretty rigorous selection process. We looked for different types of software vendors — around ten companies. Faster Than Light had quality senior Ruby on Rails engineers, which was the biggest criteria we had. Then, we got them to give us different senior engineers to do a technical assessment with them. They passed, so we negotiated pricing and more.

Overall, Faster Than Light came out on top in terms of their development process and other things. However, there were other practicalities involved, such as time zone. Since we’re in Toronto, we wanted to have half a day overlapped, and their geographic area was good for that.

How much have you invested in them?

We’ve spent over $80,000.

What is the status of this engagement?

We started working together in February 2021, and we continue to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The engineers are really good. When we added them to the team, they integrated really nicely. Also, Denis (CEO & Co-Founder) is always very available and checks in once in a while to make sure things are going well. He takes the relationship very seriously and is definitely invested in it. If there are any changes, they let me know ahead of time and handle them proactively.

Moreover, they’re good at managing the relationship and understanding our needs. They proactively offer people to us when they have new engineers available. Faster Than Light always comes to us first to see if we can find a role for them. Overall, it has been a pretty positive experience.

How did Faster Than Light perform from a project management standpoint?

We manage the project on our side, so it’s been pretty hands-off. However, their engineers join our team, and they’ve been able to deliver different initiatives or features on time. They work with us daily and are essentially part of the team.

We mostly communicate on Slack, and they join our regular team meetings. Denis might talk to us once a month.

What did you find most impressive about them?

They have good Ruby on Rails talent, which was the hardest thing to find. Their prices are pretty reasonable, and Denis is a great guy. He’s easy to work with.

Additionally, our teams match culturally. They feel like they’re part of our team even though they aren’t working in our office.

Are there any areas they could improve?

They proactively deal with things, so I don’t have many complaints.

Do you have any advice for potential customers?

They’re an excellent option for people who want staff augmentation.

BACKGROUND

Introduce your business and what you do there.

I'm a co-founder, CEO, and interim CTO of a very young food tech startup. We’re building a plant-based restaurant platform. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Faster Than Light?

We're developing our MVP, and we needed help on the admin portal where our site admins and restaurants are going to input data, manage menus, and see their orders. We also need assistance on our customer-facing site, where customers see the menus, place orders, and check out. 

SOLUTION

What was the scope of their involvement?

Faster Than Light assists us with full stack software development, but mainly in frontend development. We are working together on two websites. The first site is an admin site, and they use HTML, CSS, JavaScript, and Vue.js to work on its styling and code the different features and pages that we need. 

The second site is customer-facing, and Faster Than Light has worked a lot on our checkout flow. That’s where our customers are confirming their details, such as their phone number, email, address, and payment information. They have broken up the checkout process into smaller modules and steps that work well, look nice. 

I have provided the documentation, but a lot of it is ad-hoc and collaborative. I came with the tech stack already defined, and Faster Than Light worked with it. However, they look for additional plug-ins and libraries whenever we need one. That said, they are good at picking up and running with my chosen tech stack. 

Additionally, even though it wasn’t the main task, Faster Than Light went out of their way to do some graphic design work. They are very resourceful. 

What is the team composition?

I work with one senior frontend developer, and I also talk with Dennis (CEO).

How did you come to work with Faster Than Light?

I met them through Clutch, and I was looking for a developer in Ukraine. I had worked with Ukrainian developers in the past, and I had a good impression of them.

Dennis was very responsive. We held several meetings before we started the engagement. He sent me a referral from someone he had worked with, and they had really positive things to say. Before we started working with the developer, we had an introductory call to get introduced. 

How much have you invested with them?

I have spent somewhere shy of $22,000. 

What is the status of this engagement?

We started working together in April 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The impact of their work is a bit immeasurable since we haven’t launched yet. That said, they have sped up the development time to meet our deadlines. I don’t think we could have been ready with our MVP without their support and help.  

In addition, Faster Than Light has made it easier for the customer to check out. They did an excellent job of coding our platform’s sections and making them work together.

How did Faster Than Light perform from a project management standpoint?

Faster Than Light is good at project management. I work mainly with the developer, and we use a task management tool to share tasks and check in daily. He is very responsible and updates his tasks using the tool. I always know what he’s working on and how much time it will take.

Faster Than Light is very easy to work with, forthcoming, and accommodating to my timeline and budget. We communicate through Slack and Zoom, and we also have emails here and there.

What did you find most impressive about them?

They’re small, responsive, and hands-on. I like that I’m not talking to a huge agency that doesn’t care about me. I feel that I have their attention and that I’m in good hands, even though I’m only working with one developer.

Are there any areas they could improve?

I’m very happy with our engagement. I don’t think there was anything that they could have done better. 

Do you have any advice for potential customers?

The daily check-ins help to keep us in sync. 

BACKGROUND

Please describe your company and your position there.

The company develops a Multi-Day tour marketplace. I'm the CTO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Faster Than Light, and what were your goals?

Develop a new marketplace based on a new design and improved requirements.

SOLUTION

How did you select Faster Than Light and what were the deciding factors?

We evaluated 10 companies. After having an initial interview with each team we moved to the second phase of detailed project evaluation. We also had an interview with lead developers and made a final decision based on Experience and process proposal

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The technology stack is:

Ruby on Rails - Backend ReactJS, MobX with Server-side rendering in NodeJS Develop 30+ pages with Filter/Search functionality, user authentication and admin section

How many people from the vendor's team worked with you, and what were their positions?

6 engineers worked on this project + 1 QA 2 Senior Backend (1 is team leader) + 1 Mid level Backend 3 Frontend engineers (1 is team leader)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team did a great job way above the expectation. They worked in the USA timezone to remove the time gap and they were very dedicated to the project's success. The team leads survived an endless amount of meetings with the business team to cover the domain knowledge gap and did the "extra mile" to develop the best possible solution.

Describe their project management style, including communication tools and timelines.

We used Google Drive for document sharing Figma for design Slack for communication ClickUp for task management

What did you find most impressive or unique about this company?

The team did an "extra mile" in every subject they worked on.

Are there any areas for improvement or something they could have done differently?

Sometimes, due to a very short time frame, it's better to understand the actual user flow before implementing even the draft version. It can improve deliverables.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a cloud-based software solution for farmers and growers. We are an Agtech startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Faster Than Light?

We had some internal changes in our tech team and we needed to be leaner and more flexible, but at the same time not compromise the level of technology.

SOLUTION

What was the scope of their involvement?

We started small and built up gradually. We needed someone to manage our bugs in the system. We built trust with time and they showed a high level of expertise and we moved onto development.

They provide us with project management support in terms of putting everything together for the developers. We have the backend and frontend, as well as some UX design.

They definitely contribute. They ask questions regularly which I like and they challenge what we provide, they ask why, as well as make suggestions which is great.  A lot of the time we accept their suggestions. They also provide a little bit of advisory on what to do from a technology point of view.

What is the team composition?

We work with everyone on the team, but we do have a project manager who is our first point of contact and the one we’re in touch with the most.

How did you come to work with Faster Than Light?

My former CTO found them.

How much have you invested in them?

We’ve spent up to $50,000.

What is the status of this engagement?

We began working with them in February 2020, and we are still working together. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Things are working well. Our projects are being developed and pushed to production, so we are happy.

How did Faster Than Light perform from a project management standpoint?

We have a meeting every Friday with everyone involved. It can be between 3–5 people depending on who is working that week. Everyone discusses what they’ve done and what they’re doing next. We provide them with an overview of the company and our progress just to put things in context since they’re a contractor. We touch on a couple of bigger topics and we ask them what they think. 

Sometimes during the week, we’re in touch with the front- or backend developers, but it is mostly the project manager we communicate with. We mostly use Slack, WhatsApp, and Jira to communicate and internally we’re happy with the communication.

What did you find most impressive about them?

The way they engage with the business and are willing to provide additional services is impressive. They start off really slow and then offer additional services such as project management. They offered to cover the costs for the first month just for us to try them out, which is awesome that they were willing to do that.

Are there any areas they could improve?

They need to perform a bit more QA because sometimes we find very basic bugs that should have been picked up by anyone.

Do you have any advice for potential customers?

It depends on the business and what they are looking for. It is important to keep them in the loop and try to provide them with as much work as you can but also let them know how what they’re doing is contributing to and impacting the business. 

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of an event solutions company. We’re developing a CRM software for music festivals. It has API keys for different cashless payment providers, and it works as a white label solution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Faster Than Light?

We had an initial prototype built by a Berlin-based company. As soon as the proof of concept was successful, we needed to find a longterm team of developers take over for maintenance and new feature development. We needed a scalable approach for maintaining the software in the long term, and that’s why we contracted Faster Than Light.

SOLUTION

What was the scope of their involvement?

The base product was in place when we brought Faster Than Light onboard. We had a ticket management system and some payment APIs, and they helped us develop additional APIs in order to extend our base of payment providers. They’ve also helped us build additional functionalities like a secondary ticketing module for resales. They’ve worked on our entire infrastructure, covering a long list of features.

The platform was built on Ruby on Rails, and that remains our sole backend programming language. We’re using Vue.js on the frontend. It's completely web-based, with special modes for mobile viewing. We’ve tried to develop the frontend in a way that would let it adjust to different screen sizes.

What is the team composition?

The team consists of three Ruby on Rails backend developers and one frontend developer. Dmitry (Engineering Manager, Founder & CTO) was our main point of contact initially, and he passed the responsibility over to Denis (COO & Co-Founder). He’s the administrative project manager. We have a project manager on our side, who acts as a scrum master.

How did you come to work with Faster Than Light?

We were working with another nearshore development company, and they introduced us to Faster Than Light.

How much have you invested with them?

We’ve invested less than one million dollars so far. 

What is the status of this engagement?

We started working with Faster Than Light around April 2016, and we were one of their first clients. We’ve had to downsize the team due to the COVID-19 pandemic, but I’m sure we’ll keep working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Faster Than Light acts as the core of our development team. We trust them a lot, and they’re basically developing our entire feature roadmap.

There are always hiccups and unforeseen bugs, and there were developers that didn’t perform well and had to be replaced, but I’m totally happy with Faster Than Light’s overall performance. They’re always willing to go the extra mile.

How did Faster Than Light perform from a project management standpoint?

We hired an internal project manager for the team at Faster Than Light, and she’s doing a magnificent job. We have weekly planning meetings and catchup calls to discuss requirements.

We’ve been using Slack for team communication since the beginning, and we’re using Jira for task logging and release management. We’re using Confluence for requirement documentation and business aspects, and we’re using GitHub, CircleCI, and other deployment tools.

What did you find most impressive about them?

They’ve done a good job hiring people and building a strong team. It doesn’t feel like we’re contracting someone that gets paid by the hour, but rather, it feels like we’re working with people who have passion for this product and are going the extra mile. It feels like we’re working with our own team, just in a different location.

I’m always very impressed with how they manage to recruit such a balanced and friendly team. They have a great team spirit, and they work well together. It makes working with them very enjoyable.

Are there any areas they could improve?

Nothing comes to mind right now. Everything’s going well for me.

Do you have any advice for future clients of theirs?

It depends on what the client is looking for. I believe Faster Than Light is also offering an agency service, but I can only speak to their nearshoring services. In this respect, clients need to ensure that the work they’re requiring is detailed and written down. Otherwise, you can’t expect any agency to develop what you want. 

It’s also important to have a person on the client’s side to draft and structure the business requirements.