Falia

BACKGROUND

Please describe your company and your position there.

We are SME in the digital transformation business, including IT managed services. I lead the marketing and sales efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Falia, and what were your goals?

We were looking for an agency to partner with and help us become a leader in digital marketing to automate our inbound marketing and rank high in the digital sphere.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted to work with an agency that had a deep knowledge of our business and that would work with us like a partner, not a service provider, with our business goals in mind.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

They are acting as our digital marketing team, leading the efforts and tactics on a daily basis.

How many resources from the vendor's team worked with you, and what were their positions?

Various resources, with various skills and levels.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increased number of leads coming for digital marketing efforts.

How effective was the workflow between your team and theirs?

Their project management process was easy and smooth.

What did you find most impressive or unique about this company?

In-depth knowledge of digital marketing and how to be the top in your industry.

Are there any areas for improvement or something they could have done differently?

Better follow-up on action items and project management system overall.