Extrovert Information Technology (EitBiz)

BACKGROUND

Please describe your company and position.

I am the Co-founder, Director of Sales & Marketing of QSS Technosoft. 

Describe what your company does in a single sentence.

QSS Technosoft provides innovative solutions that help organizations drive business success. Our technology-driven solutions are designed to deliver real-world results. We are constantly evolving our offerings to keep pace with the latest industry trends.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Extrovert Information Technology (EitBiz) to accomplish?

• Our goal was not just a simple interface update; we required a total re-engineering of how our enterprise mobility solutions handled complex data analytics on the fly. We needed EitBiz to build a scalable, white-label mobile architecture that we could confidently deploy to our partners, ensuring it met our internal standards for rich user experience and proactive implementation while remaining flexible enough to integrate with diverse big data environments.

SOLUTION

How did you find Extrovert Information Technology (EitBiz)?

Online Search

Why did you select Extrovert Information Technology (EitBiz) over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Extrovert Information Technology (EitBiz) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The partnership involved a deep integration of EitBiz’s development team into our existing innovation labs. The scope of work was extensive, covering the foundational architecture, cloud synchronization protocols, and the front-end digital experience. They were tasked with delivering a suite of high-performance mobile modules that focused on real-time data visualization and secure cloud computing access. Key deliverables included a fully documented SDK that our internal teams could use for future customizations, a series of robust API connectors designed for seamless big data integration, and a refined mobile application suite featuring a sophisticated UI/UX that reflected our brand’s commitment to technical excellence. They also implemented a comprehensive testing and quality assurance roadmap that mirrored our ISO-certified processes, ensuring that every line of code was optimized for high-traffic enterprise environments before the final hand-off.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of this collaboration were evident in the immediate stability and performance gains of our mobile offerings. Following the deployment of the new architecture, we saw a significant reduction in the time it took for our clients to sync large datasets between their mobile devices and our cloud servers. This technical efficiency directly translated into higher satisfaction ratings from our end-users, who reported a much smoother interaction with our analytics tools. Furthermore, the modular nature of the code delivered by EitBiz allowed our internal developers to roll out new features in roughly half the time it previously took, greatly enhancing our agility in the market. We also noted a total absence of critical security vulnerabilities during our post-launch audits, which validated the "quality-first" approach EitBiz maintained throughout the build.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management experience with EitBiz was refreshingly proactive and highly structured. They utilized an iterative delivery model that allowed us to see tangible progress every few weeks, which was essential for our leadership team to maintain confidence in the project's trajectory. Every milestone, from the initial wireframing to the final deployment, was met with professional punctuality. What truly stood out was their responsiveness to mid-project pivots; when we requested a last-minute change to the cloud integration logic to better suit a specific high-profile client, the EitBiz team didn't just accept the change—they held an emergency technical session to explain how to implement it without compromising the original launch date. Their communication was clear, consistent, and devoid of the technical jargon that often muddies the water in IT consulting partnerships.

What was your primary form of communication with Extrovert Information Technology (EitBiz)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What sets EitBiz apart is their "innovator’s mindset" which feels very similar to our own culture at QSS Technosoft. They didn't just follow a checklist; they acted as consultants who truly understood the stakes of digital transformation. I was impressed by their ability to anticipate future-proofing needs that we hadn't detailed in the brief. For instance, they built the mobile framework with native support for upcoming data protocols, ensuring our investment wouldn't be obsolete in a few years. Their passion for creating a rich user experience was not just a tagline it was visible in the way they obsessed over micro-interactions and transition speeds, treating our product with the same level of care as if it were their own flagship offering.

Are there any areas for improvement or something Extrovert Information Technology (EitBiz) could have done differently?

In retrospect, the only thing that could have made the process even better would have been an earlier introduction to their quality assurance leads. Because EitBiz moves so quickly through development, their QA team was already deep into testing before our own internal testers had fully synced up on the documentation. Having a joint QA kickoff meeting right at the start of the development phase rather than mid-way through would have streamlined our internal hand-over even further. That said, EitBiz quickly bridged this gap by providing extra documentation and dedicated support hours to catch our team up. This small adjustment in the early collaboration phase would have simply made an already excellent process nearly flawless.

BACKGROUND

Please describe your company and position.

I am the Founder of a marketing consultancy.

Describe what your company does in a single sentence.

Marketing consulting company that helps clients gain visibility online and generate new leads.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Mobile App, Web & Software Development Company to accomplish?

• Client bashboard that displays project data
• Accounting data on project invoices and receipts
• Project management capabilities

SOLUTION

How did you find EitBiz - Mobile App, Web & Software Development Company?

Referral

Why did you select EitBiz - Mobile App, Web & Software Development Company over others?

• Pricing fit our budget
• Referred to me

How many teammates from EitBiz - Mobile App, Web & Software Development Company were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Client project goals and data dashboard
• Accounting dashboard (invoice, payment and receipt)
• Project management capabilities (Project > Milestones > Tasks > Subtasks > Checklists)
• Secure log in & out

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Client retention improved by 50%
• Client satisfaction improved by 50%
• Communication time spent reduced by 50%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Yes, delivered on time.
• Virtual meetings were held when email and messaging became too cumbersome

What was your primary form of communication with EitBiz - Mobile App, Web & Software Development Company?

Virtual Meeting

What did you find most impressive or unique about this company?

• Commitment to clear communication
• We were impressed with their commitment to meeting deadlines by first establishing clear communication!

Are there any areas for improvement or something EitBiz - Mobile App, Web & Software Development Company could have done differently?

• Use less technical language to communicate complex ideas

BACKGROUND

Introduce your business and what you do there.

I’m the founder of SendUBack, a lost and found return service. We collect forgotten items from hotels, airports, and businesses and deliver them quickly and safely to guests worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EitBiz - Mobile App, Web & Software Development Company?

We needed help designing and developing our platform, a lost and found management system for hotels. The main goal was to build a simple, user-friendly dashboard for hotels and a smooth booking flow for guests to recover their lost items.

We also wanted to automate key processes such as item reporting, communication, and shipping integration so hotels could save time and reduce manual work. Another important objective was to create a scalable system that we could expand in the future as more hotels joined the platform.

Overall, the goal was to turn our idea into a fully working, reliable, and professional platform that hotels across the world could use.

SOLUTION

What was the scope of their involvement?

EitBiz handled the full design and development of the SendUBack platform from the initial concept to launch. Their work included UI/UX design, frontend and backend development, and setting up the overall system architecture.

The main deliverables included a hotel dashboard where staff could manage lost items, a guest-facing flow for customers to submit and recover items, and admin-level controls to manage the platform. They also worked on features such as item tracking, status updates, email notifications, and integration with shipping processes.

In addition, they supported us with testing, bug fixing, and improvements throughout the development process to ensure the platform ran smoothly.

What is the team composition?

We worked with 2–5 teammates from EitBiz.

How did you come to work with EitBiz - Mobile App, Web & Software Development Company?

We found them through a referral. We chose them over other options because of their high ratings and aligned company values.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from February to March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The main outcome was successfully launching the SendUBack platform as a fully functional product that hotels and guests could use in real situations. The system allows hotels to manage lost items more efficiently and reduces manual workload.

We’ve onboarded several hotels in the UK that are actively using the platform to manage their lost and found process. The system has helped reduce manual work for hotel staff by centralizing all requests in one dashboard, which saves time compared to traditional methods.

We’ve also started receiving guest recovery requests through the platform, showing that the booking flow is working as expected. Early feedback from hotels has been positive, especially around ease of use and time savings.

As we continue onboarding more hotels, we expect these numbers to grow steadily. The platform is stable and scalable, which gives us the confidence to expand and onboard more hotels going forward.

How did EitBiz - Mobile App, Web & Software Development Company perform from a project management standpoint?

They delivered on time. We mainly communicated through virtual meetings.

What did you find most impressive about them?

What we found most impressive about EitBiz was their ability to understand our idea and turn it into a working platform in a short time. They were responsive, easy to communicate with, and open to feedback throughout the project.

We also appreciated their flexibility, as they were willing to make changes and improvements as the platform evolved. Their team showed a good balance between technical knowledge and practical understanding of what we needed from a business perspective.

Overall, their commitment to delivering a functional and usable product stood out the most.

Are there any areas they could improve?

They’re already good.

BACKGROUND

Please describe your company and position.

I am the Manager of a grocery store.

Describe what your company does in a single sentence.

We run a local grocery store offering a wide range of daily essentials, fresh produce, and household items to our community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Mobile App, Web & Software Development Company to accomplish?

• We hired EitBiz to develop an inventory management system for our grocery store to track stock in real-time, reduce manual errors, and streamline daily operations.

SOLUTION

How did you find EitBiz - Mobile App, Web & Software Development Company?

• Online Search
• Clutch Site

Why did you select EitBiz - Mobile App, Web & Software Development Company over others?

• Pricing fit our budget
• Good value for cost

How many teammates from EitBiz - Mobile App, Web & Software Development Company were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

EitBiz developed a custom inventory management system, including stock tracking, order management, reporting features, and a user-friendly dashboard tailored to our store operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw better inventory accuracy, reduced stock losses, faster operations, and improved overall efficiency in managing our store.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and well-organized. They delivered on time, communicated clearly, and were responsive to our feedback and requirements.

What was your primary form of communication with EitBiz - Mobile App, Web & Software Development Company?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out was their understanding of our business needs and their ability to deliver a practical, easy-to-use solution that fit perfectly with our daily operations.

Are there any areas for improvement or something EitBiz - Mobile App, Web & Software Development Company could have done differently?

Overall, we had a great experience. More detailed documentation or training initially would have been helpful, but their team was supportive whenever we needed assistance.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Digital Mojo, a digital marketing agency based in Hyderabad. We offer AI-driven branding, SEO, social media management, website development, and performance marketing solutions to help businesses grow online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EitBiz - Mobile App, Web & Software Development Company?

We needed help designing and developing a custom in-house CRM for a salon brand with 54 outlets. The objective was to centralize customer data, streamline appointment and outlet management, and create a scalable system to improve operational efficiency across locations.

SOLUTION

What was the scope of their involvement?

EitBiz handled the end-to-end development of a custom CRM system tailored for a multi-outlet salon chain. Their scope included requirement understanding, system architecture planning, UI/UX design, development of core modules such as customer database, appointment scheduling, outlet-wise reporting and admin controls, along with testing and deployment support. The key deliverable was a scalable, centralized CRM platform to manage operations across all 54 outlets.After the CRM system was launched, EitBiz provided initial handholding followed by training the client's team.

What is the team composition?

We worked with 2–5 teammates from EitBiz.

How did you come to work with EitBiz - Mobile App, Web & Software Development Company?

EitBiz was referred to me.

What is the status of this engagement?

We worked together from January–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project resulted in a fully functional, centralized CRM being implemented across all 54 outlets, leading to better visibility of customer data and outlet performance. Appointment tracking and reporting became more structured, reducing manual coordination and improving operational efficiency. The system also created a scalable foundation to support future growth and additional automation.

How did EitBiz - Mobile App, Web & Software Development Company perform from a project management standpoint?

We communicated via in-person meetings.

What did you find most impressive about them?

I'm impressed with their communication and ownership.

Are there any areas they could improve?

There's nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Owner of Rightful Plumbers

Describe what your company does in a single sentence.

We provide plumbing repair, installation, and maintenance services for residential and commercial customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Mobile App, Web & Software Development Company to accomplish?

• Develop a professional website for our plumbing business.

SOLUTION

How did you find EitBiz - Mobile App, Web & Software Development Company?

Clutch Site

Why did you select EitBiz - Mobile App, Web & Software Development Company over others?

• Pricing fit our budget
• Good value for cost

How many teammates from EitBiz - Mobile App, Web & Software Development Company were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 EitBiz helped us design and develop our plumbing service website. Their team worked on the website layout, service pages, and contact forms to make it easier for customers to learn about our services and reach us online. They also ensured the website was mobile-friendly and easy to manage from our side.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the website launch, we noticed an increase in online inquiries and service requests through the contact form. The website also loads faster and is easier for customers to navigate, which improved overall user engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The EitBiz team managed the project well and kept us updated throughout the development process. They delivered the work on time and were responsive whenever we had questions or requested small changes. Communication was smooth and professional.

What was your primary form of communication with EitBiz - Mobile App, Web & Software Development Company?

Virtual Meeting

What did you find most impressive or unique about this company?

What I liked most about EitBiz was their communication. They understood our requirements properly and were always quick to respond. The team was professional and easy to work with throughout the project.

Are there any areas for improvement or something EitBiz - Mobile App, Web & Software Development Company could have done differently?

 Overall, we had a good experience working with the team. There were a few minor delays during the project, but they communicated clearly and resolved things quickly. Apart from that, everything went smoothly.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Uwindi, an Austin-based web development agency. We create custom websites, landing pages, web applications, and offer SEO, logo, and brand design services for clients across the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EitBiz - Mobile App, Web & Software Development Company?

We needed help designing and developing a mobile application that would extend our services beyond the desktop experience and make it easier for our clients to interact with us on the go. The main objectives were to give clients a simple way to submit project briefs, upload files, track project status, and communicate with our team in one place — all from their phones.We also wanted the app to streamline our internal workflow by centralizing messages and requests instead of spreading them across email, chat, and forms.

SOLUTION

What was the scope of their involvement?

EitBiz - Mobile App, Web & Software Development Company handled full-cycle mobile app development for iOS and Android. The main deliverables were native apps with client-facing features (project brief submission, file uploads, real-time project tracking, in-app messaging), an admin dashboard for our team to manage requests/statuses, push notifications for updates, and integration with our existing WordPress site for seamless data sync.They covered discovery, UI/UX design, development, testing, and App Store/Play Store deployment.

What is the team composition?

We worked with 2–5 teammates from EitBiz - Mobile App, Web & Software Development Company.

How did you come to work with EitBiz - Mobile App, Web & Software Development Company?

We found them through an online search. We chose them because they had high ratings, and their pricing fit our budget.

How much have you invested with them?

We spent $20,000.

What is the status of this engagement?

We worked together from October 2025–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the app three weeks ago and already have 30+ active client installs. 65% of new project briefs now come through the app (vs. email before), cutting response time from 24 hours to under two hours. Our internal team reports 40% less email clutter, and we've seen a 15% uptick in repeat client logins for status tracking.We tracked the reduction in response time and email clutter manually via our shared Google Sheet log — timestamped incoming briefs (app vs. email) and first reply times. App submissions averaged 1.5 hours response (vs. 24+ hours email), measured over the first 25 requests. Email volume dropped 40% per team member’s inbox search (pre/post-app), confirmed by quick Gmail filters for "project brief" keywords.We checked the app's basic analytics dashboard (Firebase) — compared unique logins week 1 (pre-push notification reminders) vs. week 3. Repeat logins for status checks went from 40 to 46 out of 120 active users. Simple percentage calculation, plus the team noticed more "Where's my update?" pings shifting to in-app chat.

How did EitBiz - Mobile App, Web & Software Development Company perform from a project management standpoint?

They had excellent project management. They used structured Agile sprints with clear Trello boards for tasks, daily Slack standups, and bi-weekly Zoom demos. Transparent timelines and proactive issue resolution kept everything on track. They delivered the full iOS/Android apps on time (five months as scoped), with full testing and store approvals handled smoothly.Our primary form of communication was virtual meetings.

What did you find most impressive about them?

Their deep focus on practical UX for agency-client workflows was impressive. They didn't just build a flashy app but added features like instant file uploads and real-time status tracking that actually solve daily pain points. They also delivered true cross-platform consistency (iOS/Android felt native). Their project management kept the remote team feeling local despite time zones. They delivered production-ready code with zero post-launch bugs.

Are there any areas they could improve?

The project was solid overall, but they could’ve built in a basic onboarding tutorial/video for clients right from the start — we added it ourselves post-launch. There was a minor nitpick on initial wireframe iterations taking a week longer than estimated, but nothing derailed the timeline.

BACKGROUND

Please describe your company and position.

I am the Manager of RFP

Describe what your company does in a single sentence.

Mobile and Web Development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Software, Mobile App & Web Development Company to accomplish?

• Mobile App Development
• Web application Development

SOLUTION

How did you find EitBiz - Software, Mobile App & Web Development Company?

Referral

Why did you select EitBiz - Software, Mobile App & Web Development Company over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from EitBiz - Software, Mobile App & Web Development Company were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 I had the pleasure of working with EitBiz on a mobile and web application project and I was thoroughly impressed with their skills and professionalism. Their attention to detail and innovative solutions made the development process smooth and efficient. Vikas Dagar consistently delivered high-quality code and was always open to feedback and suggestions. I highly recommend Vikas Dagar for any mobile or web development projects and look forward to working with them again in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completion Rate
• Quality code
• Communication 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager Vikas displayed a remarkable level of expertise in coding and problem-solving, which greatly contributed to the success of our project. His proactive communication, attention to detail, and ability to meet deadlines made the development process smooth and efficient. 

What was your primary form of communication with EitBiz - Software, Mobile App & Web Development Company?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive communication, attention to detail, and ability to meet deadlines made the process smooth and efficient.

Are there any areas for improvement or something EitBiz - Software, Mobile App & Web Development Company could have done differently?

My experience with this company thus far has been exceptionally positive.

BACKGROUND

Please describe your company and position.

I am the Owner of NeighborServe Pro

Describe what your company does in a single sentence.

NeighborServe Pro is your trusted companion for connecting with local service providers effortlessly.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Software, Mobile App & Web Development Company to accomplish?

• Creating a user-friendly and innovative local app

SOLUTION

How did you find EitBiz - Software, Mobile App & Web Development Company?

Online Search

Why did you select EitBiz - Software, Mobile App & Web Development Company over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

It included collaborative discussions to define project objectives. They made visually appealing designs for seamless user experience and implemented advanced features. The testing ensured bug-free functionality and compatibility across platforms. The team of EitBiz assisted in app deployment to app stores and web platforms, coordinating launch strategy. They delivered a fully functional local app for iOS and Android, intuitive UI design, feature-rich application, ongoing support post-launch. I am satisfied.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The user engagement metrics, user feedback and ratings, business adoption and growth, community impact, technical performance, and return on investment (ROI). By analyzing these outcomes, I have experienced a very good growth in our business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive

What was your primary form of communication with EitBiz - Software, Mobile App & Web Development Company?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They impress me with their maintenance support.

Are there any areas for improvement or something EitBiz - Software, Mobile App & Web Development Company could have done differently?

I am not sure

BACKGROUND

Please describe your company and your position there.

I’m the founder of healixir, a startup that provides easy to access natural medicine through a smart device.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EitBiz - Extrovert Information Technology Pvt. Ltd.?

We needed mobile development services.

What were your goals for this project?

We wanted a fully functional IoT app that works in conjunction with our physician product.

SOLUTION

How did you select this vendor?

We found and interviewed them through a freelancer website. Their communication compared to other companies convinced us to hire them.

Describe the project in detail.

They developed an Android app that is capable of communicating with a smart device via WiFi.

What was the team composition?

We worked with various developers and a team leader.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We thoroughly tested the app, and it works incredibly well. Therefore, we’re pursuing a second phase of development with EitBiz.

How effective was the workflow between your team and theirs?

They were very communicative and efficient regarding deadlines.

What did you find most impressive about this company?

Their lightning-fast development turnaround and great communication stood out to us.

Are there any areas for improvement?

No, not that I can think of unless they’re willing to move closer to us.