Explainer Express

BACKGROUND

Please describe your company and position.

I am the Owner of BrightFuture Academy

Describe what your company does in a single sentence.

Its an educational insititute

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Explainer Express to accomplish?

• We wanted the video to make our offerings more accessible, helping potential students understand how they can enroll and succeed with us.

SOLUTION

How did you find Explainer Express?

Online Search

Why did you select Explainer Express over others?

• High ratings
• Pricing fit our budget

How many teammates from Explainer Express were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Crafting a compelling script that highlighted the key features of our programs, courses, and admissions process.

Creating a visual outline that ensured the video’s flow would resonate with our target audience.

Developing engaging, easy-to-understand animations that presented our educational services in an interactive and visually appealing way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We experienced a 56% increase in student applications after the video was published.

Our website saw an increase in page time, with more visitors watching the video to completion, leading to a 67% boost in engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Explainer Express demonstrated excellent project management throughout our collaboration. They delivered all items on schedule and kept us informed at each stage of the process. They were highly responsive to our feedback, making necessary revisions promptly. We felt confident throughout the project that they were focused on delivering a quality result that met our needs.

What was your primary form of communication with Explainer Express?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Explainer Express was their ability to distill our complex educational offerings into a concise, engaging, and easy-to-understand video. The animations were both professional and fun, making it easy for students to connect with the content. Their focus on clear communication and their attention to detail really set them apart

Are there any areas for improvement or something Explainer Express could have done differently?

Our experience with Explainer Express was very positive, but one area for improvement could be providing more frequent touchpoints during the scriptwriting and design phases to ensure alignment on messaging and visual style. That said, the team was very accommodating and flexible, and any adjustments were handled promptly. Overall, we are extremely satisfied with the final product.

BACKGROUND

Please describe your company and position.

I am the Director of HealthWise Clinic

Describe what your company does in a single sentence.

Its a health care center

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Explainer Express to accomplish?

• We wanted the video to highlight the benefits of our care, explain how patients can easily access our services, and build trust with the community by presenting our center in a friendly, professional manner.

SOLUTION

How did you find Explainer Express?

Online Search

Why did you select Explainer Express over others?

• High ratings
• Referred to me

How many teammates from Explainer Express were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Crafting a concise and informative script that effectively explained our healthcare services and the value we offer.

Developing a detailed storyboard to visualize the video’s flow and ensure it matched our messaging goals

Creating high-quality animation that clearly depicted our services, using visuals that were both educational and engaging.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a 55% increase in inquiries and appointment bookings after patients viewed the explainer video on our website.

Our website’s bounce rate decreased by 57% as visitors spent more time watching the explainer video.

Feedback from patients indicated they found the video helpful in understanding our services and the ease of access to care, resulting in more satisfied patients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Explainer Express provided excellent project management throughout the process. They delivered all items on time, adhering to the timeline we discussed. Communication was prompt, and they were very receptive to our feedback. They kept us updated on the progress of the video, and their team responded quickly to any changes or adjustments we requested

What was your primary form of communication with Explainer Express?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Explainer Express was their ability to take complex healthcare information and present it in a simple, engaging, and easy-to-understand manner. The animation style they used was professional yet approachable, which helped convey trust and reliability. They also took the time to understand our specific needs, ensuring that the final product was perfectly aligned with our mission and values.

Are there any areas for improvement or something Explainer Express could have done differently?

While we were highly satisfied with the explainer video, we would have appreciated more frequent updates during the storyboard and design phases to make sure we were aligned on the visual direction earlier in the process. However, this was a minor issue, and their team was very responsive and accommodating throughout. Overall, the experience was excellent.

BACKGROUND

Please describe your company and position.

I am the Owner of LearnHub Academy

Describe what your company does in a single sentence.

Its an online learning platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Explainer Express to accomplish?

• Our primary goals were to make our platform more engaging, visually appealing, and approachable to learners. We wanted the video to explain the features and benefits of our platform in a fun and interactive way, making it easier for potential customers to understand our offerings."

SOLUTION

How did you find Explainer Express?

Online Search

Why did you select Explainer Express over others?

• High ratings
• Great culture fit

How many teammates from Explainer Express were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing a script that clearly conveyed our platform’s unique features and value proposition in an engaging manner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 A 66% increase in user interaction with the platform after watching the animation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Explainer Express demonstrated excellent project management throughout the process. They delivered the project on time and kept us updated with regular progress reports. The team was highly responsive to our needs, addressing any feedback or concerns promptly. They were flexible and worked with us to make sure the final video matched our vision and objectives.

What was your primary form of communication with Explainer Express?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Explainer Express was their ability to create an animation that was not only visually captivating but also perfectly aligned with our brand voice. The characters were designed in a way that made them relatable and engaging for our target audience. They took the time to understand our platform’s mission and conveyed it clearly in the animation, which was crucial for our marketing effort

Are there any areas for improvement or something Explainer Express could have done differently?

While the overall experience was fantastic, one area for improvement would be having more frequent touchpoints during the design phase, especially for character design and the animation style, to ensure everything aligned with our brand from the start. However, this was a minor issue, and the team was very receptive to our feedback and made adjustments promptly

BACKGROUND

Please describe your company and position.

I am the CEO of Velora Collective

Describe what your company does in a single sentence.

Its an e-commerce store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Explainer Express to accomplish?

• We wanted the video to capture the attention of potential customers, communicate our value proposition clearly, and drive conversions

SOLUTION

How did you find Explainer Express?

Online Search

Why did you select Explainer Express over others?

• High ratings
• Referred to me

How many teammates from Explainer Express were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a compelling script that clearly communicated our message.

Created a detailed storyboard to visualize the flow of the video.

Designed and animated the video using a whiteboard style that matched our brand’s tone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An increase in website engagement, with more visitors watching the video to completion.
A 45% increase in conversions from viewers who watched the video

The video was shared on social media, resulting in a 66% increase in traffic from those platforms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Explainer Express provided excellent project management. They delivered all stages of the project on time and kept us informed throughout the process. Their team was very responsive to our needs, addressing any feedback or concerns promptly. The whole experience was smooth and collaborative

What was your primary form of communication with Explainer Express?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to translate complex information into a simple, clear, and engaging story. The whiteboard animation was a perfect fit for our brand, and they captured the essence of our message creatively. Their professionalism and the quality of the final video were exceptional.

Are there any areas for improvement or something Explainer Express could have done differently?

While we were very satisfied with the results, the process could have benefited from a bit more frequent communication during the storyboard phase to ensure we were fully aligned. However, this is a minor point, and the final product exceeded our expectations

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of SkillSphere

Describe what your company does in a single sentence.

Its a online learning platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Explainer Express to accomplish?

• I hired Explainer Express to create 5 explainer videos for my online learning platform. The goal was to enhance user understanding of our platform's features, guide new users through the registration and learning processes, and showcase the benefits of using our platform.

SOLUTION

How did you find Explainer Express?

Online Search

Why did you select Explainer Express over others?

• High ratings
• Referred to me

How many teammates from Explainer Express were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Video 1: Introduction to the platform and its features.
Video 2: How to create an account and get started with courses.
Video 3: Explanation of how to navigate the platform, including dashboard features.
Video 4: How to track progress and access certificates.
Video 5: Tips and best practices for maximizing the learning experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing the videos on our platform, we saw a rise in engagement, with more users watching the videos during the onboarding process.

The explainer videos led to a noticeable increase in user sign-ups, as they clarified the platform’s benefits and made the registration process easier to understand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Explainer Express showed excellent project management throughout our collaboration. They delivered all 5 videos on time, adhering to the agreed-upon schedule. They were highly responsive to feedback, ensuring that revisions were implemented quickly and efficiently

What was your primary form of communication with Explainer Express?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Explainer Express was their ability to break down complex topics into simple, easy-to-understand content, while maintaining a high level of creativity and engagement. The animation quality was exceptional, and they tailored each video to fit the specific needs of our online learning platform.

Are there any areas for improvement or something Explainer Express could have done differently?

While I was very satisfied with the overall experience, one area for improvement could be offering more flexibility during the initial scripting phase. A bit more back-and-forth discussion on the messaging and tone would have helped refine some of the content further. Additionally, a more detailed timeline for each phase of the process (script approval, storyboard, animation) would help in managing expectations and providing more clarity on the project milestones. However, these are minor points, and the overall process was efficient and well-executed.

BACKGROUND

Please describe your company and position.

I am the Owner of Purely Marketed

Describe what your company does in a single sentence.

Its an e-commerce brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Explainer Express to accomplish?

• I hired Explainer Express to create an animated video for my e-commerce brand with the goal of enhancing our product visibility and explaining our value proposition in a simple and engaging way. The main objectives were to effectively communicate our brand message, showcase the benefits of our products, and increase customer engagement.

SOLUTION

How did you find Explainer Express?

Online Search

Why did you select Explainer Express over others?

• High ratings
• Referred to me

How many teammates from Explainer Express were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Collaborating with the team to draft a compelling script that outlined our brand story, key product features, and customer benefits in a concise and engaging manner.

The team developed a storyboard to visualize how the script would be translated into animation, ensuring that all key messaging points were clear and visually appealing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant increase in engagement on our website and social media platforms. The video attracted more views, shares, and comments, boosting overall interaction with our content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 The project management by Explainer Express was highly efficient and professional. They delivered the animated explainer video on time, adhering to the agreed-upon schedule. Communication throughout the project was clear, and they provided regular updates to keep me informed about the progress.

What was your primary form of communication with Explainer Express?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Explainer Express was their ability to take my vision and transform it into an engaging, high-quality animated video that perfectly aligned with my brand's identity. Their creativity and attention to detail really stood out, as they not only focused on delivering a visually stunning video but also made sure the messaging was clear, concise, and impactful

Are there any areas for improvement or something Explainer Express could have done differently?

Overall, I was very satisfied with the work from Explainer Express, but one area for improvement could be offering more detailed guidance during the initial planning phase. While they provided a great storyboard and outline, I believe having more collaborative input in the early stages of scriptwriting could have helped fine-tune the message even further.