ExN

BACKGROUND

Please describe your company and position.

I am an executive at arkpay.com

Describe what your company does in a single sentence.

Arkpay is the new standard for payments.
Hundreds of companies - from startups to well-established brands use Arkpay’s processing software, acquiring network and infrastructure, to handle acquiring, payouts, and much more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ExN to accomplish?

• From scratch development of fintech solution
• Woocommerce plugin
• Maintenance and implementation support

SOLUTION

How did you find ExN?

Referral

Why did you select ExN over others?

Domain knowledge

How many teammates from ExN were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've hired ExN to implement a licensed payment processor for credit cards - with the imperative of secure checkouts as we've worked with customers credit cards. Collaboration with the ExN team is still ongoing and right now the project is in phase where we're working on getting as much companies to use your payment gateway as possible.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project delivery has been done according to the estimation - we've got dozens of companies using the system right now.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We've used project management tools where I tracked progress of task report each day.

What was your primary form of communication with ExN?

Virtual Meeting

What did you find most impressive or unique about this company?

ExN has been reliable and honest about the budget and delivery time which I always find valuable.

Are there any areas for improvement or something ExN could have done differently?

They do not cover mobile development which we needed