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EPIC IT: HIGH-ACCOUNTABILITY MANAGED IT AND CYBER SECURITY
Epic IT is a premier Managed Service Provider (MSP) and Microsoft Solutions Partner for Security and Modern Work. Founded in 2006, we provide high-accountability IT support and cyber security for organizations across Perth and Brisbane. We specialize in the professional services, healthcare, and non-profit sectors, helping teams of 10 to 300 users leverage the Microsoft 365 and Azure ecosystems safely.
We lead the Australian market with an unmatched $5,000 Satisfaction Guarantee: if you aren't satisfied within the first 90 days, we refund your onboarding fee and pay you $5,000 for your time. Our local helpdesk answers 95% of calls in 36 seconds or less, and we back our resolution speed with a $100 gift card if we miss a 2-hour critical ticket SLA.
Our services include Managed IT Support, Essential Eight cyber security compliance, cloud migrations, and strategic vCIO roadmapping. By acting as a transparent technology partner rather than just a vendor, we eliminate IT friction and harden your security posture. Whether you need local support in Brisbane or a strategic Microsoft partner in Perth, Epic IT delivers the technical edge and accountability your business deserves.
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Min project size
$5,000+
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Hourly rate
Undisclosed
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Employees
10 - 49
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Locations
North Perth, Australia
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Year founded
Founded 2006
1 Locations
- North Perth , Australia
Service Lines
- Cybersecurity
- 25%
Select Focus Area
- Cloud Computing Focus
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- Cybersecurity focus
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- IT Managed Services Focus
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- Hardware
- 20%
- Help desk
- 20%
- Network
- 20%
- Security
- 20%
Industries
- Medical
- 30%
- Energy & natural resources
- 20%
- Legal
- 20%
- Construction
- 10%
- Education
- 10%
- Financial services
- 10%
Clients
- Midmarket ($10M - $1B)
- 65%
- Enterprise (>$1B)
- 25%
- Small Business (<$10M)
- 10%
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Our Story
The Epic IT team is a collective of strategic Virtual CIOs, certified Microsoft engineers, and dedicated support specialists committed to eliminating IT friction for Australian businesses. Founded in 2006, our team has spent two decades building a culture of extreme accountability. With local hubs in Perth and Brisbane, we provide the "boots on the ground" support and high-level consulting required to help organisations scale securely.
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