ENNOstudio

BACKGROUND

Please describe your company and position.

I am the Enterprise Account Executive of Figma

Describe what your company does in a single sentence.

Figma's mission is to make design accessible to everyone. Our two products help people from different backgrounds and roles express their ideas visually and make things together.

Figma design is for people to create, share, and test designs for websites, mobile apps, and other digital products and experiences. It is a popular tool for designers, product managers, writers and developers and helps anyone involved in the design process contribute, give feedback, and make better decisions, faster.

FigJam lets you create online whiteboards where anyone can take part. People often use FigJam for meetings, brainstorms, diagrams, planning, and research. In FigJam, you can use text, shapes, drawings, images, sticky notes, and other elements to visually represent ideas and jam on work together.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ENNOstudio to accomplish?

• Introduce the Design Thinking methodology to Microsoft's Solution Architect team, powered by Figma's whiteboard tool FigJam

SOLUTION

How did you find ENNOstudio?

Referral

Why did you select ENNOstudio over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from ENNOstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ENNOstudio designed a workshop to introduce design thinking in a practical and engaging manner, tailored for Microsoft’s Solution Architect team. Using a real-life example, they illustrated the steps of the design process and demonstrated the advantages of our whiteboard tool, FigJam. Participants were introduced to the full range of FigJam's functionalities and possibilities, ensuring an immersive and comprehensive learning experience.

ENNOstudio crafted an online workshop specifically to introduce design thinking in a B2B context, utilizing FigJam to its fullest potential. They designed the session for a group of solution architects from Microsoft, seamlessly integrating FigJam's functionalities to combine theoretical knowledge with practical exercises. 

Their expert facilitation ensured that participants, regardless of their level of design expertise or familiarity with FigJam, could actively collaborate and maximize creative outcomes. The workshop was a resounding success, demonstrating the effective use of FigJam in a professional setting.

How did you select this vendor, and what were the deciding factors? / How did you come to work with ENNO Studio?

ENNOstudio is well-known within the Figma community in Berlin. Their extensive experience in user experience design, along with their proficiency with Figma and FigJam, made them the ideal choice for our workshop needs.

What was the scope of their involvement?
Their scope included creating the workshop concept, designing the necessary assets, and facilitating the session.

How many resources from the vendor's team worked with you, and what were their positions? / What is the team composition?
ENNOstudio worked with us as a team of two: Guillaume, founder & Head of Design, and Hannah, Senior Designer & Workshop Facilitator.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
ENNOstudio designed a workshop using FigJam, setting up a real-life scenario where participants faced a concrete challenge. The workshop guided participants through the design process: empathizing with users, ideating, exploring solutions, and testing them. The exercises were interactive, and the theory behind them was thoroughly examined. The workshop catered to all skill levels, and the feedback was overwhelmingly positive.

How much have you invested in them?
Non-disclosed

What is the status of this engagement?
The workshop was expertly designed and executed, and we are eager to plan additional workshops with ENNOstudio.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Through the FigJam workshop created and facilitated by ENNOstudio, Microsoft’s solution architects gained a deep, hands-on understanding of design thinking. They also fully explored the expansive range of creative possibilities offered by FigJam. This immersive experience allowed them to not only grasp the fundamentals of design thinking but also to harness FigJam's features for innovative problem-solving and collaborative ideation.
How effective was the workflow between your team and theirs?
The communication was very effective and quick, showing great flexibility and responsiveness. ENNOstudio went above and beyond to exceed our expectations and create a truly inspiring/hands-on workshop.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ENNOstudio maintained clear and timely communication, ensuring all parties (Microsoft and us) were consistently updated throughout the project. Their approach was highly efficient, devoid of unnecessary meetings, and characterized by a transparent and structured project progression. The outcome not only met but exceeded all our expectations, showcasing their exceptional delivery.

What was your primary form of communication with ENNOstudio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The fast response times and efficient development combined with the effective use of FigJam played a key role in meeting both our requirements and those of Microsoft's solution architects, as well as enhancing the creative output during the workshop.

Are there any areas for improvement or something ENNOstudio could have done differently?

Nothing at all - flawless planning and execution!
Do you have any advice for potential customers?
ENNOstudio is a cutting-edge design consultancy that understands business realities and user needs while communicating enthusiastically with the team. We highly recommend them! Especially if you appreciate a creative process.

BACKGROUND

Please describe your company and position.

I am the Enterprise Architect of Microsoft Deutschland

Describe what your company does in a single sentence.

Cloud Computing 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ENNOstudio to accomplish?

• We chose ENNOstudio for their extensive experience in facilitating workshops, designing products, and understanding user needs, combined with their expertise in Figma/Figjam.

SOLUTION

How did you find ENNOstudio?

Referral

Why did you select ENNOstudio over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ENNOstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ENNOstudio developed an online workshop to introduce the concept of design thinking in a B2B context. The session involved a group of solution architects and featured a tailor-made format that combined theoretical knowledge with practical exercises. This approach was designed to accommodate varying levels of design expertise and familiarity with Figma/Figjam. The workshop required active collaboration from the participants and was met with enthusiastic success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our architects gained deep insights into hands-on design thinking through the workshop with ENNOstudio. They learned what it truly means to work in a user-centered manner and to consider user problems holistically. ENNOstudio provided many valuable ideas and strategies that are helpful for our daily work!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NNOstudio communicated and planned on time, and all parties were up to date through the project. Quick and on point. No needless meetings and a transparent, structured roadmap of the project progress.

What was your primary form of communication with ENNOstudio?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with their responsiveness and speed of development.

Are there any areas for improvement or something ENNOstudio could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Head of Public Relations of Gewerkschaft vida

Describe what your company does in a single sentence.

As a political lobby, Gewerkschaft vida represents the concerns of Austrian employees in the areas of transport, services, health and social services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ENNOstudio to accomplish?

• modern concept for our web relaunch represents the interests of Austrian employees in the areas of transport, services, health and social services as a political lobby.

SOLUTION

How did you find ENNOstudio?

Referral

Why did you select ENNOstudio over others?

Referred to me

How many teammates from ENNOstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a concept for a revision of the website - focus on attracting new members. 

• Joint definition of Vida's goals for the redesign of the website
• Analysis of the current use of the online channels / the funnel including today's entry lanes and breaking points in the customer journey 
• Development of the Value proposition and the key processes of the new online funnel for member acquisition 
• Optimization of the online processes for the consumption of services 
• Creation of alternative user flows in the form of clickable wireframes (20 screens) to visualize our findings and alternative user flows
• Conducting of interviews to understand the expectations and value proposition of the website and to verify the mockups created with members
• Creation of personas and jobs to be done 
• Optional: testing the mockup with customers and incorporating the results Creation of a style guide and corresponding example key Screens 
• UI design of desktop screens (10 screens) 
• Design specification for the redesign of the website for the subsequent phase in the form of a style guide and exemplary screens 
• Optional: mobile screens

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

USP, JTBD & UX analysis Joint definition of the value proposition, the core target groups and the user flow based on customer interviews. Audit of the current user flows and definition of the "jobs-to-be-done" (JTBD).

• Target setting and coordination of the value proposition 
• Conducting member interviews
• Narrowing down the main target group(s) and defining the wishes of the target groups
• Review UX of the current flows 
• Recommendations for action UX proposal and wireframes 
• Creation of wireframe screens based on the results of the audit, the Best practice examples and our design know-how. 
• Design of jointly selected, optimized user flows with the aim of improving member acquisition
• Concept and visualization of interior design 
• Linking of the wireframes to a clickable prototype 
• Optional: testing of the wireframes in member interviews and incorporation of the results 
• Scope: approx. 20 wireframes style guide & Key Screen Design Creation and maintenance of a style guide, design of exemplary screens with Vida branding 
• Design of desktop screens in the Vida style Scope: approx. 10 screens 
• Creation of a style guide 
• Maintenance of the style guide with the components of the key screens 
• Optional : Design of the mobile screens (responsive)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project plan and the delivery of the services were adhered to as planned.

What was your primary form of communication with ENNOstudio?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their friendly working atmosphere and customer-centric approach. very high flexibility in the development of the individual work packages, prompt and clear project communication, high degree of creativity

Are there any areas for improvement or something ENNOstudio could have done differently?

So far the best agency I have worked with in the field of web.

BACKGROUND

Please describe your company and position.

I am the CEO of station b GmbH

Describe what your company does in a single sentence.

stationB is the leading provider of public bicycle wash stations in Switzerland.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ENNOstudio to accomplish?

• Corporate Design
• bike wash station design

SOLUTION

How did you find ENNOstudio?

Referral

Why did you select ENNOstudio over others?

Referred to me

What was the size of ENNOstudio’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The startup launched at the beginning of 2022 and ENNOstudio took charge of the digital and print design. As well as having their own wash station, stationB also developed a partnership with a Swiss railway operator to have bike wash stations at their commuter hubs.

We started by defining the corporate identity and logo. The challenge was to design for both digital and physical worlds, as everything we created would appear on the bike wash station. We then moved on to designing the wash station itself. With all technical restrictions in mind, we designed the look and feel of the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Corporate Design
• Branding
• Bike wash station design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was performed as desired - speedily and on point. There were no needless meetings and we progressed according to a fully transparent, structured roadmap of the project.

What was your primary form of communication with ENNOstudio?

Virtual Meeting

What did you find most impressive or unique about this company?

They were adept at handling all the topics at the same time while still delivering a great product. Their open and down-to-earth mentality made solving any issues very easy.

Are there any areas for improvement or something ENNOstudio could have done differently?

None I can think of.

BACKGROUND

Please describe your company and your position there.

Sascha Kellert is a serial-entrepreneur and Berlin-based founder of Rekursive, an early-stage startup working to build the ownership economy by making it easier for anyone to share ownership of their companies and projects – whether a startup, cooperative, creator or LLC. Rekursive is founded on the core belief that ownership and power should be distributed based on contribution of value, not just capital invested. The first product is built on the Ethereum blockchain network, and the company aims to bridge the gap between Web 2.0 and Web 3.0 companies by serving both communities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ENNOstudio, and what were your goals?

Collaborating with Rekursive, ENNO studio explored several business models: ESOP tokenization and co-ownership platforms. Talking to potential clients in the start-up and creative economy scene, ENNO uncovered pain points, gave strategic advice and tested wireframes to create the first flows for the future product. ENNO also supported Rekursive with their pitch strategy during their investment round, leading to a 7 digit fundraising total.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Enno for their combination of discovery, service design, user research as well as prototyping and product development. They offer a unique and difficult to find blend of "full stack" support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was extremely comprehensive. They took ideas from us and ran with them. We initially provided wireframes and concepts, which over the project duration were turned into actually workable products that had been validated. They helped us manifest and strengthen our business model. We worked in 3 sets of 8 sprints, testing and improving product design, branding and communication.

How many people from the vendor's team worked with you, and what were their positions?

We had a support team of about 4 people, not including the agency CEO. These roles were UI, UX, Service Design, Frontend Dev and Strategic Comms/Branding.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to raise a Seed Round, hire our first staff, and secure LOIs from prospective customers using the prototypes and screens.

Describe their project management style, including communication tools and timeliness.

ENNO Studio communicated and planned on time, and all parties were up to date through the project. Great communicators. Super responsive. Worked at our startup pace and flexibility but still with maximum professionality. Know how to "manage up".

What did you find most impressive or unique about this company?

They hustle and get it done. Tough to find in an industry where people just wanna sell another workshop.

Are there any areas for improvement or something they could have done differently?

Be cheaper ;-)

BACKGROUND

Please describe your company and your position there.

I am the Head of Customer Experience at one of the largest Swiss Banks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ENNO Studio?

ENNO studio helped us as expert sparring partner and operative support to design parts of our next generation eBanking. After auditing the current customer experience, they created wireframes & screen designs using Figma and redesign selected user flows.

SOLUTION

How did you select this vendor?

We had collaborated with ENNO studio in smaller projects where they had been recommended to us. Since we were extremely happy with their deliverables we decided to hire them for other bigger projects as well.

Describe the project in detail and walk through the stages of the project.

Various elements of the next gen eBanking were developed in course of the project. The development was performed with a constant inclusion of internal stakeholders and representatives of the target group. ENNO studio also analyzed our competitors and was able to guide us through best practices.

How many resources from the vendor's team worked with you, and what were their positions?

6 Designers and User Researchers have been working with us. The team has consisted of User Research / Customer Ingishts and UX/UI Design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We successfully developed new modules for our next generation Online Banking. We’re very pleased with ENNO studio’s deliverables. Their expertise is outstanding and we were able to get very good good feedbacks from (test) end-users.

How effective was the workflow between your team and theirs?

Communication was quick and on point, and deliverables were handed over on time. Be it in-person meetings or Zoom calls; their communication is spot on. ENNO studio is a partner you can rely on.

What did you find most impressive or unique about this company?

Their UX skills blew me away. It is not easy to find partners with this level of expertise – no matter if we talk about user research or UX/UI execution. I also want to highlight their impeccable ways of working, they are quick, professional, goal and detail oriented – a combination that is not easy to find.

Are there any areas for improvement or something they could have done differently?

There is no areas of improvement I can think of. We are very happy with ENNO studio and their work.

BACKGROUND

Please describe your company and your position there.

Head of Online Channel

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ENNO Studio?

We hired ENNO Studio to support us in the project for our key services; their task was to serve as sparring partners to optimise the user experience and improve the conversion funnel for the next iteration of our website.

SOLUTION

How did you select this vendor?

They showed us an iterative approach on how to improve our customer experience in a fast and timely manner.

Describe the project in detail and walk through the stages of the project.

Multiple prototypes were developed in the process, to ensure faster and more transparent communication between the respective parties. We started with a workshop with all departments to define the scope and went to creating a wireframe and iteratively improving the UX/UI with weekly workshops and user tests to a polished working prototype.

How many resources from the vendor's team worked with you, and what were their positions?

A team of three have been working with us. The team has consisted of User Research and UX/UI Design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a result of the engagement, we received constant expert sparring to achieve a user experience for new elements of our new website. Leading a transparent workflow, ENNO Studio used an iterative workflow incorporating multiple workshop streams and direct feedbacking and testing via Figma prototyping. The development was performed with a constant inclusion of internal stakeholders and representatives of the target group.

How effective was the workflow between your team and theirs?

Communication was quick and on point

What did you find most impressive or unique about this company?

Their quick way of working, including short response time, is impeccable!

Are there any areas for improvement or something they could have done differently?

There is nothing to criticise

BACKGROUND

Please describe your company and position.

I am the PO Website of a financial institution

Describe what your company does in a single sentence.

A financial institution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ENNOstudio to accomplish?

• Understand the target groups in the private banking sector
• Identifying issues concerning customer journey regarding the website

SOLUTION

How did you find ENNOstudio?

Referral

Why did you select ENNOstudio over others?

• Referred to me
• Company values aligned

How many teammates from ENNOstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Phase 1 - Website:

• Online Marketing
• Social Media
• Website
• Attractiveness for new customers
• Price transparency
• Conversion
• Onboarding
• Omnichannel kommunikation
• Loyalty/Ecosystem
• Innovation and sustainability
• Online Banking
• Mobile Apps

Phase 2 - PB:

• Personas
• Segmenting
• JTBD
• Identify core needs of personas
• Customer Journeys

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Information on the jobs to be done
• Understanding the behaviour of of the privat banking segment
• Information on the generall customer journey

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Items where deliverd on time
• Kommunikation ok
• ENNOstudio's in-depth knowledge, workshops, and communication were impressive

What was your primary form of communication with ENNOstudio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• The idea behind the finnoscore

Are there any areas for improvement or something ENNOstudio could have done differently?

• More mediation in the workshops. The company must make sure that time/input/mission are in line.
• Pre-workshop knowledge about the product/company/needs needs to increase. Saves time and unnecissary  discussions.

BACKGROUND

Please describe your company and position.

I am the Product Owner of Leonteq

Describe what your company does in a single sentence.

Structured Products Issuer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ENNOstudio to accomplish?

• Define and Design an App

SOLUTION

How did you find ENNOstudio?

Referral

Why did you select ENNOstudio over others?

Referred to me

How many teammates from ENNOstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Peer Comparison & Analysis
• Value Proposition
• Target Person definition
• Feature Ideation
• Wireframe Design
• UX & UI Prototype in CICD

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Designed clickable Prototype of an App in Figma

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project managed in Trello, 2 calls per week, workshops every other week. Interaction on Miro & Figma. Delivery on time, above expectation and initial defined scope! Very responsive.

What was your primary form of communication with ENNOstudio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The support & consulting thorughout the mutual project as well as the ideas generated and designs created. Their communication and collaboration have been outstanding.

Are there any areas for improvement or something ENNOstudio could have done differently?

None.

BACKGROUND

Please describe your company and position.

 I am the Product Owner Online Sales of an insurance agency 

Describe what your company does in a single sentence.

Insurances

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ENNOstudio to accomplish?

• Increase conversion rate for travel insurance online sales application

SOLUTION

How did you find ENNOstudio?

Referral

Why did you select ENNOstudio over others?

Referred to me

How many teammates from ENNOstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.
Travel route optimization: 

• Discover & generate ideas Kick-off workshop (handover of data, status quo, goal discussion) 
• Review of existing analyzes (identified jump points, keyword analysis) 
• Preparation Testing & implementation 
• Testing of the “travel insurance” application route with 4-5 Test subjects (usability tests with exploratory questions)​
• Evaluation of improvement potential​ 
• UX/UI audit & improvements​ 
• Derive recommendations for action from best practices, audit & findings of the discovery phase​ 
• Creation of a clickable prototype based on the condensed findings​ 
• Handover to us​
• Testing & finalization (optional)​ 
• Usability test of the mockup with 4-5 test persons from the Uniqa test pool​ 
• Iteration of the design proposal with feedback from testing​

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After in-depth analysis we received great new designs which we can use to optimize our online sales journey.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very talented, friendly people with high expertise. Communication was great and also on a personal level very satisfying. Everyting was delivered on time and with high quality.

What was your primary form of communication with ENNOstudio?

Virtual Meeting

What did you find most impressive or unique about this company?

They are a very motivated team with high qualified employees.

Are there any areas for improvement or something ENNOstudio could have done differently?

No