Empire Digital Services

BACKGROUND

Please describe your company and your position there.

I am Co Founder Director of ExpenseOnDemand, an online expense management solution for SMEs

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Empire Digital Services, and what were your goals?

Prior to Empire Digital, our website was on Wordpress and that was not user friendly for us. Hence reason to move to a more friendlier web platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We compared several and enjoyed and liked Cherelle's pitch. Found the solution she was offering helped overcome some of the problems being faced.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We got an external designer to design the web pages but Cherelle and her team took over our data from Wordpress over to the Duda platform.

How many people from the vendor's team worked with you, and what were their positions?

Face to face Cherelle via Zoom

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website went live after 2 - 3 months and we were pleased once we went live. Cherelle has been a great support throughout the early process and the ones after the post live period.

Describe their project management style, including communication tools and timeliness.

Very professional.

What did you find most impressive or unique about this company?

The team is very customer-focused and always feels confident in handling issues and problems. Her concern about a customer's problem is what also keeps us here.

Are there any areas for improvement or something they could have done differently?

Don't really work with anyone else