The Emerald Agency

BACKGROUND

Please describe your company and position.

I am the Director of Wendy Mitchell Ltd

Describe what your company does in a single sentence.

Bookkeeping and financial controller support for small business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Emerald Agency to accomplish?

• Website redesign and development
• Improve SEO

SOLUTION

How did you find The Emerald Agency?

Referral

Why did you select The Emerald Agency over others?

• Good value for cost
• Referred to me
• Good Connection with owner

How many teammates from The Emerald Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

To migrate old website onto new platform, create a new design for updated website, updating content and look of site, create a plan for improving SEO moving forward.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The metric was how happy I was with the end website in terms of design, easy navigation, look/feel, and ease of updating! The longer term metric of increased site activity/visitors will be measured on an ongoing, longer-term basis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, website was live within timescale. They were very responsive to my requests and needs, making changes and getting back to me quickly.

What was your primary form of communication with The Emerald Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The very personable service, approachable, not intimidating on a topic that can be confusing (SEO!).

Are there any areas for improvement or something  The Emerald Agency could have done differently?

None