Embtel Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the president of Bay Area Immigration Services, an immigration service provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Embtel Solutions?

We were looking to boost our digital presence and needed their help with web design and social media marketing.

SOLUTION

What was the scope of their involvement?

We’ve presented our project brief to Embtel Solutions, and they’ve examined those along with the strategies utilized by our industry competitors. Based on their findings, they’ve redesigned our website and updated our site content according to current trends and the needs of our target audience. Embtel Solutions has then moved forward with handling our social media marketing pipeline to boost our engagement and reach out to different communities and personalities.

What is the team composition?

I’ve worked with at least two resources from their team.

How did you come to work with Embtel Solutions?

They contacted me through a cold call, and I was interested and invested enough to give their services a try.

How much have you invested with them?

We’ve spent about $30,000.

What is the status of this engagement?

Our ongoing engagement started in March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Embtel Solutions provides sustainable and marketable strategies that elevate our digital presence. They consistently give progress reports, and we’ve liked the numbers indicated so far.

How did Embtel Solutions perform from a project management standpoint?

We communicate via phone calls and text messages. Embtel Solutions is a communicative and compliant team. We especially appreciate their project manager’s commitment to keeping us updated at all times.

What did you find most impressive about them?

We’re most impressed with the consistency of their performance, something that we haven’t encountered with the previous providers we’ve engaged.

Are there any areas they could improve?

We can benefit from more digestible explanations about new technologies and processes.

Do you have any advice for potential customers?

Be as proactive as their team if you want to achieve your goals within your projected timelines.