Mobile App Dev for Food Delivery Startup
- E-Commerce Development Mobile App Development
-
Mobile Commerce
+2
- Confidential
- Sep. 2022 - Feb. 2023
- Quality
- 0.5
- Schedule
- 1.0
- Cost
- 1.5
- Willing to Refer
- 1.0
"Elluminati Inc's project management fell short of expectations."
- Other industries
- Mumbai, India
- 11-50 Employees
- Online Review
Elluminati Inc was tasked with developing an Android app for a food delivery startup. They were responsible for creating a UI, user profile management, and payment system.
Elluminati Inc delivered subpar code quality with consistent delays and missed deadlines. As a result, there were disruptions to the client's project schedule, hindering progress. Despite having a solid vision and an understanding of the industry, the team failed to meet expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of a food & beverages company
Describe what your company does in a single sentence.
Introducing a New Mumbai-based Food Delivery Startup: Anonymously Delicious. Discover an extraordinary culinary adventure, delivered right to your door. We curate diverse flavors from Mumbai's bustling streets and beyond.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Elluminati Inc to accomplish?
- Android application development
SOLUTION
How did you find Elluminati Inc?
Online Search
Why did you select Elluminati Inc over others?
- High ratings
- Close to my geographic location
- Company values aligned
How many teammates from Elluminati Inc were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
For our Food Delivery startup, we engaged Elluminati Inc for the development of our Android application. The scope of work was comprehensive, aiming to create a user-friendly and feature-rich application that would serve as the primary platform for our customers to browse and order food from our partner restaurants. The key deliverables for this project were as follows:
- User Interface (UI) Design: Elluminati Inc was responsible for creating an intuitive and visually appealing UI design that would provide a seamless user experience. This included designing screens for menu browsing, restaurant selection, cart management, order tracking, and user profile management.
- User Notifications: Elluminati Inc was tasked with implementing push notifications to keep users informed about order status, promotions, and other relevant updates.
- User Profile and Preferences: The application needed a user profile management system that allowed customers to create and update their profiles, save addresses, and manage preferences such as dietary restrictions and favorite restaurants.
- Order Placement and Payment: Elluminati Inc was responsible for developing a smooth and secure order placement process, allowing users to customize their orders, select preferred payment methods, and handle transactions securely.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
- Code Quality: The project exhibited exceptional code quality, with minimal bugs and efficient implementation, resulting in a stable and reliable Android application that adhered to industry best practices.
- Effective Communication: Elluminati Inc maintained consistent and transparent communication channels, ensuring that project requirements were clearly understood and addressed promptly. This streamlined communication facilitated a smooth development process and timely resolution of any issues or concerns.
- Skilled Android Developer: Elluminati Inc's team of Android developers demonstrated their expertise and proficiency in Android development, delivering a feature-rich and user-friendly application that met our specific requirements and provided an exceptional user experience.
- Scalability: The Android application developed by Elluminati Inc was designed with scalability in mind. It exhibited the capability to handle increasing user demands and accommodate future growth without compromising performance or user experience.
- Security Measures: Elluminati Inc prioritized the security of the Android application, implementing robust security measures such as data encryption, secure storage, and adherence to secure communication protocols. This ensured the protection of user data and minimized potential vulnerabilities.
- Positive User Feedback: The project's success was further demonstrated by positive user feedback, including high ratings and favorable reviews, indicating that the application's code quality, effective communication, scalability, and security measures translated into an exceptional user experience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
During our collaboration with Elluminati Inc, we encountered several challenges and concerns that impacted the overall project experience. Notably, there were significant issues related to the quality of resources allocated to our project. We discovered that some team members had fake degrees and lacked the necessary skills, particularly in English proficiency and understanding open source code.
One of the major concerns was the team's limited understanding of best practices for security and Android UI/UX. This resulted in subpar code quality, compromised data security, and an unsatisfactory user experience. Additionally, the presence of fake degree certificates raised serious doubts about the authenticity of the team's qualifications. In terms of project management, there were consistent delays and missed deadlines.
Elluminati Inc failed to deliver items on time, causing disruptions to our project schedule and hindering progress. Their lack of timely delivery negatively impacted our ability to meet important milestones and ultimately affected the overall project timeline. Communication with Elluminati Inc was also challenging. Their response to our needs was often inadequate and lacked proactive communication.
There were instances where our queries and concerns were not addressed promptly, leading to frustrations and delays in issue resolution. The team's limited English proficiency further complicated effective communication and understanding of our requirements.
Overall, Elluminati Inc's project management fell short of expectations. Delays in deliverables, poor understanding of best practices, and insufficient response to our needs were major drawbacks of their approach. The presence of fake resources and degree certificates raised serious concerns about the integrity of the team and their qualifications. It is crucial for Elluminati Inc to address these issues promptly, both in terms of resource quality and project management.
Improving their understanding of best practices for security, Android UI/UX, and code quality is essential to delivering successful projects in the future. Timely and effective communication, along with a genuine commitment to addressing client needs, is critical for building trust and delivering satisfactory results.
What was your primary form of communication with Elluminati Inc?
Virtual Meeting
What did you find most impressive or unique about this company?
One of the most impressive aspects of this company was the dedication and competence of its upper management, Divyang and Deep. Until the year 2021, they had a track record of hiring highly skilled and qualified developers who contributed to the success of the projects. Divyang and Deep demonstrated a strong understanding of the industry and possessed the vision necessary to steer the company towards growth and innovation.
Are there any areas for improvement or something Elluminati Inc could have done differently?
To improve the company's performance and reputation, there are several areas where Elluminati Inc could make changes: - Address the issue of recently hired fake resources with fake degree certificates: It is crucial for Elluminati Inc to conduct thorough background checks and verification processes to ensure the authenticity of qualifications and skills. Removing or replacing these individuals will help restore the company's credibility and maintain a high standard of professionalism.
- Evaluate and remove developers with poor English proficiency and communication skills: Effective communication is essential for successful project execution. Elluminati Inc should identify developers who struggle with English and communication and either provide training to improve these skills or consider alternative options. Hiring individuals with strong language and communication abilities will contribute to better collaboration and understanding between team members and clients.
- Focus on hiring engineers from reputable universities: While diversity in educational backgrounds can be beneficial, prioritizing engineers from reputable universities can provide assurance of their technical knowledge and skills. Elluminati Inc should establish a rigorous hiring process that emphasizes the qualifications and expertise required for their projects, ensuring the selection of highly competent professionals.
RATINGS
-
Quality
0.5Service & Deliverables
"The quality of service and deliverables from Elluminati Inc can be significantly improved by removing fake BCom resources, hiring skilled engineering developers, and fostering strong communication skills."
-
Schedule
1.0On time / deadlines
-
Cost
1.5Value / within estimates
-
Willing to Refer
1.0NPS