Elluminati Inc

Please describe your company and your position there.

I'm the CEO and one of the Co-Founder at a Software Development company that looks to build solutions to help organizations grow and scale.

For what projects/services did your company hire Elluminati Inc?

We partnered with Elluminati Inc. to help us with building our delivery application.

What were your goals for this project?

The goal was to help us build a delivery application that would allow restaurants to have the ability to use their own drivers, and provide them with the ability to take pre-paid curbside pick up orders over the web or mobile phone.

We wanted to provide a delivery app solution that would allow business owners to benefit the most in earning more revenue from their delivery services not take more money away from them.

How did you select Elluminati Inc?

We reviewed many vendors based on cost, previous work they have done, project methodology process, and synergies between our companies. The deciding factor was our interaction with them during the review process, their responses to our questions, and the information they were able to share on how they would support us during the project.

We reviewed over 8-10 companies in our process of choosing a vendor for this project. Our senior management team was all apart of the selection process.

Describe the project in detail.

The primary scope was to have a delivery app that allowed business owners to choose their drivers and take online orders. It needed to be able to allow for companies to scale into other opportunities of value that could bring them more business e.g. the selling of essentials goods through the app.

They were responsible for building the application to fit our requirements, they provided the design and development of the application. They developed native IoS and Android apps that complement a website.

What was the team composition?

There were 6 people involved from their team the CEO at certain points, 1 project team manager, and 4 developers. The size of the team changed certain stages depending on what needed to be accomplished for the project.

Can you share any outcomes from the project that demonstrate progress or success?

Being we have recently completed the project our metrics for the results are based around the completed product we have. It aligns with what we had asked to be built for us and we are more than satisfied with the results of the final product.

Based on preliminary demos we have given, the feedback has been that our app looks great and users can see how easy it is to use.

How effective was the workflow between your team and theirs?

Communication was strong and consistent throughout the projects. They accommodated our request for meetings at various times and were responsive to our request to set up those meetings.

We used Trello to track any issues or questions we had. They responded professionally to all feedback and made adjustments when needed based on that feedback.

In the begging, there might have been slight disconnects in understanding how we both understood each other's answers to topics but it was easily addressed after a few quick conference calls.

The time barrier was not an issue being both our teams were flexible with working hours to accommodate both time zones.

What did you find most impressive about this company?

I was impressed at the hands-on approach their CEO was able to take with us when the project started and throughout it. Our project team leader was great in making sure all requirements and responses to questions in Trello were answered and she followed up with us to confirm things were resolved in a timely manner.

Are there any areas for improvement?

The only area that might need improvement is providing more detail earlier on when it comes to things that might be a customization and whats not. Besides that, I think they provided great services and project management.

Please describe your company and your position there.

I´m the leader in charge of the brand FaastX, an App for delivery service. Established in Mexico in 2018, we provide solutions for all kinds of deliveries in local commerce.

The business focus on social needs, it is not an ONG, but we were founded to help our society with less technology advantage.

For what projects/services did your company hire Elluminati Inc?

After many analysis to choose the best team to work with, our descisión was this great company; I've been working with Elluminati Inc for almost two years. I must say that they are great human beings; for many reasons, our project was delayed because of some integrations and even my family issues.

My point is, Deep and the team are very patient I feel supported by people, not by a business. The final product is what we need. It has much room to improve as every product is not perfect, so we'll continue to work for many years scaling the App.

What were your goals for this project?

We set the goal to cover all the country as soon as possible; the App it's not a fancy development. It's simple but functional; we believe in less is more. We will work to set a new way to do the business in the delivery industry.

How did you select Elluminati Inc?

I choose this company after almost a year testing products from others in the same market. I choose Elluminati Inc based on the confidence Mr. Deep provide me. They have real clients listed on his web.

You can look at real developments in contrast to many others selling great products but you can't find the evidence. Elluminati Inc, a professional and human company.

Describe the project in detail.

The product I chose its a pre-build development. I decide to use it because it matches my expectations; after the initial communication, we work at a good rhythm. In Mexico, we did 't have stripe accessible at that moment, so we set a pause until finally, the stripe custom integration was available.

We have added to the project some customization. The App has many integrations like SMS, Google maps, Social login, Twilio, massive notificatión, and many others.

What was the team composition?

CEO Deep, Developer leader Miss Komal, many great developers I'm sure more than 8 different guys have been interacting with me, all of them very respectfully persons and very professional.

Can you share any outcomes from the project that demonstrate progress or success?

FaastX has almost a month in the Mexican market; as I'm doing this business with low financial resources, I´m building a Crowdsourcing community.

It is taking time to show off the app, but finally, we are getting some downloads; people are reacting positively to the apps.

How effective was the workflow between your team and theirs?

Great! I have only positive comments. All of my expectations are fulfilled.

What did you find most impressive about this company?

Rapport. technical aspects are perfectly covered.

Are there any areas for improvement?

Sure, my only concern in the evolution of FaastX was the issue related to Stripe integration. I felt as if they were not involved in the pre-analysis of my needs as we talked at the first meeting about using stripe for custom integrations.

The issue was that stripe was working in Mexico receiving payments with the express futures. Our development today includes stripe custom connect, the more advanced integration. I must recognize that the company was very professional waiting for payments until this was solved, so Thank you, Elluminati. Inc.

I recommend investing more time to confirm available technoly in country to deploy the product.

Please describe your company and your position there.

I am the owner and CEO of Spactras Technologies Inc

For what projects/services did your company hire Elluminati Inc?

We hired Elluminatiinc for the purchasing and installation of Eber Taxi, before the first payment, they are well responding, but after they received the payments, the response got below 75% and they continue playing you within their teams

What were your goals for this project?

Our goals is to get the best Ridesharing app from them, and to be able to reach customers very easily with a well scaled app.

How did you select this vendor?

when you look at the taxi app demo website, it is almost the same with uber's first website, showing that their apps will be better than others. Reason why the project was given to them.

Describe the project in detail.

Before the project was given to them, we have several discussions with the company, and it is up to 2 years that we've been following them to see updates,

And when the project is finally given to them, we told them they have to make it look real good, but what was delivered was too poor, No help link or help contents, (you must pay) despite selecting the enterprise package that they said it includes everything. Customer service is very very poor. Every little thing, you must pay a huge fees.

What was the team composition?

The team composed of ios, android, and stack developers, but the team leaders called Pooja and Rohan worked as if they never receive any payment from us, and response was seized from Rohan while Pooja's response is based on request for more fund in order for anything to be done. These are bad

Can you share any outcomes from the project that demonstrate progress or success?

Ever since they said they have deliver, the app has never for once worked the way they clamoured to convince clients. It is not a progress but retrogress, Not success but failure

How effective was the workflow between your team and theirs?

We always communicate with them, but all they are after is the money, they're not ready to help their clients to obtain success in business.

What did you find most impressive about this company?

They have not impressed us based on their attitudes and behaviors.

Are there any areas for improvement?

They are the developer, they knows what can be done to get things better for the app and website.

This review was updated by the client on March 26, 2020. The original star ratings were: Overall - 0.5, Quality - 0.5, Schedule - 2.5, Cost - 3, NPS - 0.5. New content is below:

Please describe your company and your position there.

Spactras DIrector

For what projects/services did your company hire Elluminati Inc?

Elluminati inc was contracted for sales and installation of Eber Taxi, as well as rebranding the interface, Currently, work is going on regarding the project.

What were your goals for this project?

To be among the top Ridesharing platform that offer best services to the people

How did you select this vendor?

Through Google search

Describe the project and the services they provided in detail.

They are a developer company for Eber Taxi An Uber like app

What was the team composition?

They are team of 4 people

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Still on going

How was project management arranged and how effective was it?

Still Ongoing to TBD

What did you find most impressive about this company?

The demo app and demo web interface are cool and automatically speaks about the service render by the clients side

Are there any areas for improvement?

Yes, They need to touch up their customers relationship

Introduce your business and what you do there.

I’m the CEO of Cabtown GmbH, a taxi company.

What challenge were you trying to address with Elluminati Inc?

We needed someone to develop our mobile taxi applications.

What was the scope of their involvement?

The team developed two mobile apps for us— one for riders and the other for drivers. I provided wireframes, and they programmed from scratch. The apps function in communication with one another, and they comply with our national taxi laws.

We had several discussions with Elluminati Inc regarding the functions the apps should have, and they were able to implement several of them. The platform has an SOS button and tracking capabilities, as all of our rides must be both protected and recorded. The team also applied receipt printing abilities.

As of now, we’re continuing to test the final products. 

What is the team composition?

We work with about six people.

How did you come to work with Elluminati Inc?

I explained my idea to a contact who had worked Elluminati Inc previously, and he recommended them. After I reached out, I was impressed by their CEO and the organization.

How much have you invested with them?

We’ve spent $60,000 so far.

What is the status of this engagement?

We started working together in January 2019, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Although we’ve completed the user application, we’re still running through some final testing steps before we launch. We plan to do so in the coming weeks. 

However, the driver app was launched about six months ago, and so far has made improvements to the drivers’ experience.

How did Elluminati Inc perform from a project management standpoint?

Their project management style is perfect. We use Trello to track progress and stay aware of bugs and other updates. The team always completes their tasks quickly. 

Although there’s a time difference, Elluminati Inc has managed it really well. Often, their developers work while we sleep, so when we come to work the next day we see our changes implemented.

What did you find most impressive about them?

Elluminati Inc has been able to take on every idea we’ve brought to the table. While other companies said the goals we had set couldn’t be achieved, Elluminati Inc brought them to life.

Are there any areas they could improve?

I never experience issues with our project manager, but sometimes he’s ill or otherwise unable to assist us. In those cases, Elluminati Inc could benefit from improved communication among their programmers. 

Do you have any advice for potential customers?

Come to the project with specific ideas and exact wireframes.

Please describe your company and your position there.

I own a food delivery that partners with local restaurants to fulfill orders.

For what projects/services did your company hire Elluminati Inc?

I hired Elluminati Inc to build the website and app that would allow customers to place an order, restaurants to receive the orders. We also depended on them to create a backend for us to monitor and manage logistics and revenues.

What were your goals for this project?

We had one goal, build a functioning app and website

How did you select this vendor?

The company was selected based on their price, portfolio, and pledge to be flexible

Describe the project and the services they provided in detail.

The company customized their 'e-delivery' app to meet our needs. It included: updating the color, photos, text, and logos. They were also requested to make additional premium changes, such as changing the payment gateway and delivery fee calculations.

What was the team composition?

The team was headed by Pooja, who served as the main point of contact. I have never spoken to any of the developers, however, I was informed there were three other members, a IOS developer, an Android developer, and a web person

Can you share any information that demonstrates the impact that this project has had on your business?

Initially, our customers were excited because of the overall look of the app. However, once you start using it it is very glitchy and does not function properly. This is had a negative impact on how business because customer who are unhappy with the experience often do not try again. We have also had serious operational issues because of problems with the app's backend. Orders would get stuck, time stamps would be off, depositions incorrect, etc. Overall, the impact of Elluminati on my business was overwhelmingly negative.

How was project management arranged and how effective was it?

The project management was poorly handled. There would be instances when I had issues and they were in Dubai on vacation so my issues were not handled in a timely manner. The attitude towards our project was very poor and little effort or energy was given to complete tasks in a timely manner.

What did you find most impressive about this company?

Nothing

Are there any areas for improvement?

Communication Testing - they would push out changes before testing them. Or fix one thing but mess up something else, then try to charge you to fix it. Sticking to what was agreement

Please describe your company and your position there.

I am CEO of Tesla on Call LLC, a transportation network company (TNC).

For what projects/services did your company hire Elluminati Inc?

Elluminati Inc developed our iOS and Android app as well as our web-based backend.

What were your goals for this project?

Our goal was to launch a hybrid TNC, on-demand limousine service.

How did you select this vendor?

We went through a few iterations of start-and-stops with software development companies. Elluminati Inc was the only one we found up to the task.

Describe the project in detail.

We needed a customer and provider base product that we can develop our transportation service on top of. Elluminati Inc developed a versatile and scalable solution. We hired them to build our iOS, Android, and server-based backend. They layered our customized product on top of their base, enabling us to bring a product to market quickly.

What was the team composition?

Elluminati Inc offers iOS developers, Android developers, and a database and backend server development team. They also have in-house marketing experts that designed the artwork for the look and feel of our product.

Can you share any outcomes from the project that demonstrate progress or success?

Before finding Elluminati Inc, we tried two other offshore developers. Both made promises that they fell far short of in delivery. We almost gave up using overseas developers. Then we found Elluminati Inc. They listened to our needs and rapidly developed our product, allowing us to get up and running quickly. Their team of skilled developers and marketers delivers high-quality work. 

We have been working with them for over three years now and have gone through multiple product enhancements. We cannot say enough good things about this group. Our product has now launched in multiple cities; the folks at Elluminati Inc have been true partners in our success.

How effective was the workflow between your team and theirs?

Their project management is very productive. Elluminati Inc has helped us develop timelines and realistic goals to keep us on track.

What did you find most impressive about this company?

What impressed us most is how Elluminati Inc has taken on the role of a true partner. They do not treat us merely as a source for billable hours—they make us feel that they have a vested interest in our success.

Are there any areas for improvement?

No, I can’t think of anything. We are very happy with Elluminati Inc.

Please describe your company and your position there.

We are a food delivery service operating in Rotorua. We are helping customers to order their favourite food from their local favourite restaurants straight to their doorsteps. I am holding owner/director position in the company.

For what projects/services did your company hire Elluminati Inc?

We are hired the Elluminati Inc for the design and development of our food delivery service platform.

What were your goals for this project?

Our goals were to get easy to use and more sophisticated food delivery platform for our customers.

How did you select this vendor?

We selected Elluminati Inc as a vendor because of the project they developed for clients over the year and customer satisfaction.

Describe the project and the services they provided in detail.

They developed custom web applications, mobile applications for customers, store and delivery agent.

What was the team composition?

The project team was a good mix of well-trained professionals.

Can you share any information that demonstrates the impact that this project has had on your business?

This project had a very positive impact on our business in terma of sale and customer satisfaction.

How was project management arranged and how effective was it?

Everything was managed perfectly.

What did you find most impressive about this company?

They are well-trained professionals

Are there any areas for improvement?

no, all perfect.

Please describe your company and your position there.

I am the Founder/CEO of uNowRide, The New Wave in Rideshare. Drivers make more and Riders pay less.

For what projects/services did your company hire Elluminati Inc?

Create my rideshare apps for both Drivers and Riders.

What were your goals for this project?

I wanted the best, but simple, fully functional apps that are easy to use and that help the Drivers make more money. That is exactly what I got.

How did you select this vendor?

I reviewed 28 App Developers for my project. Elluminati had the most features that I required and had the easiest apps to use. Best price too.

Describe the project in detail.

Go download the uNowRide Apps and see for yourself.

What was the team composition?

The project manager Komal was a pleasure to work with and she was really fast in accomplishing the task and making the changes that I required. We also add a few new features and they were done very smoothly and fast.

Can you share any outcomes from the project that demonstrate progress or success?

We are just launching now in the month of September.

How effective was the workflow between your team and theirs?

Great...

What did you find most impressive about this company?

The entire team—from sales, project management, and programming—was really fantastic.

Are there any areas for improvement?

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