ELEK+RIK

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Ashoka

Describe what your company does in a single sentence.

Ashoks is the world's largest network of social entrepreneurs. We word toward a world in which every person can be a changemaker.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ELEK+RIK to accomplish?

• Create an easy-to-use app that lets customers quickly find and learn about our products.
• Boost customer interaction with interactive features and instant support.

SOLUTION

How did you find ELEK+RIK?

Online Search

Why did you select ELEK+RIK over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from ELEK+RIK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved creating a native app from scratch to ensure top performance and allow for future upgrades. They included calculators that help users determine concrete needs and perform structural calculations, integrating seamlessly with our software. The app also has an admin back-end for monitoring and managing user sign-ups, letting us reach out to users by state, postcode, and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We launched the app a couple of months ago and are now promoting it through our builder network, along with new packaging, brochures, and manuals that encourage users to scan our QR code for easy access.

When customers call for support, we recommend they download the app for self-help, and this approach has already proven to be very successful. We’ve received positive feedback from customers who appreciate the effort we put into the app and find it incredibly helpful. We expect that once the app is fully launched and more users adopt it, we could reduce our support calls and service time by over 50%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ELEK+RIK had a local manager at our  office, but we communicated easily through remote channels. They provided us with various resources via the SLACK application, allowing us to connect with the right person for each aspect of the project as needed. They created a complete UX and UI for us to review and test functionality before the main development, which helped save time and costs.

What was your primary form of communication with ELEK+RIK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

ELEK+RIK provided us with a sleek app that is both user-friendly and fast, featuring a professional look and feel. Instead of relying on third-party software and trying to integrate them, they built the app in its native format, ensuring it works seamlessly on both Android and iOS. I was impressed by many aspects of the company rather than just one standout feature.

Are there any areas for improvement or something ELEK+RIK could have done differently?

There might have been a couple of instances where we had picked up a small thing that may have been missed and had to go back to them to include but  was typically a very small thing and always dealt with quickly but this is why they have the right processes and technology in place which is to check the prototypes before having to spend time on full development.

BACKGROUND

Please describe your company and position.

I am the translator of a legal company 

Describe what your company does in a single sentence.

We provide translation services fo 20 European languages.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ELEK+RIK to accomplish?

• To make translation process shorter / less time-consuming

SOLUTION

How did you find ELEK+RIK?

Clutch Site

Why did you select ELEK+RIK over others?

Referred to me

How many teammates from ELEK+RIK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involves developing a custom application capable of scanning official documents, preserving their original format, and translating them into 16 different languages. The application was integrated with various translation APIs and ensure the integrity and layout of the original documents are maintained.

Key deliverables include the development of a robust document scanning module that allows us to scan official documents using a high-resolution scanner or a mobile device camera. This module supports multiple file formats such as PDF, JPEG, and PNG. The translation module integrates with APIs from reputable translation services to provide accurate translations into 16 different languages, ensuring linguistic accuracy and cultural appropriateness. 
The application will maintain the original format and layout of the documents, including fonts, images, and structural elements, after translation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include achieving over 95% accuracy in translations based on user feedback and comparisons with human translations. A high user adoption rate within a specified period after the launch indicates that the app meets user needs our and expectations. 
Significant reduction in translation time compared to manual processes demonstrates the app's efficiency. Maintaining the original format in over 95% of translated documents shows the app's capability to preserve document integrity.  A low error rate, and successful translation in all 16 target languages demonstrates the app's comprehensive language coverage and capability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything in a timely manner. The team is really easy to communicate with, goal-oriented and any inconvenience was handled efficiently and quickly.

What was your primary form of communication with ELEK+RIK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company was their ability to seamlessly integrate advanced technology with practical user needs. The development of a custom app that not only scans official documents but also translates them into 16 different languages while maintaining the original format is a significant technical achievement.

Are there any areas for improvement or something ELEK+RIK could have done differently?

no

BACKGROUND

Please describe your company and position.

I am an executive of Ema Jokic Beauty & Lashes Academy

Describe what your company does in a single sentence.

Beauty salon & academy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ELEK+RIK to accomplish?

• Website development with booking option and online payment
• Salon management system for clients

SOLUTION

How did you find ELEK+RIK?

• Referral
• Clutch Site

Why did you select ELEK+RIK over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from ELEK+RIK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently had the pleasure of working with ELEK+RIK on developing my website, and I could not be more satisfied with the outcome. The provided services that included website development & design, a booking system with integrated payments, and a client management system.

• Website Development: ELEK+RIK took the time to understand my artistic vision and translated it into a visually stunning and highly functional website. The design is sleek, modern, and user-friendly, perfectly capturing the essence of my art. Their attention to detail and creativity really set my website apart from others.
• Booking System with Payments: One of my main requirements was a seamless booking system for clients to schedule appointments and make payments online. ELEK+RIK delivered a robust solution that is intuitive and easy to use. Clients can now book sessions and pay directly through the website, which has significantly streamlined my workflow and enhanced customer satisfaction.
• Client Management System: The client management system software provided by ELEK+RIK has been a game-changer. It allows me to keep track of client interactions, manage bookings, and view payment histories all in one place. This system has greatly improved my efficiency and organization, allowing me to focus more on my art rather than administrative tasks.

Throughout the entire process, the team at ELEK+RIK was incredibly professional and responsive. They were always available to answer questions, provide updates, and make any necessary adjustments. Their commitment to excellence and customer satisfaction is evident in every aspect of their work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 300% increase in bookings
• 400% increase in web traffic
• 90% reduced payment processing time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered everything on time and were always responsive.

What was your primary form of communication with ELEK+RIK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication and fast delivery. 

Are there any areas for improvement or something ELEK+RIK could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Energize Group

Describe what your company does in a single sentence.

Energize Group is an award winning vendor specialist recruiter for SAP and Cloud technologies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ELEK+RIK to accomplish?

• Create our company websites

SOLUTION

How did you find ELEK+RIK?

• Online Search
• Referral

Why did you select ELEK+RIK over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from ELEK+RIK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• To provide the user interface and user experience along with information architecture of the website to enhance the user experience of the target audience and showcase the services as a service market pioneer among similar entities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success of a website project hinges on achieving its goals, which rely upon achieving the satisfaction of the stakeholders, and ELEK+RIK was great and very cooperative in achieving project goals

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very agile at making changes they went above and beyond to satisfy the project needs on time even when it was on short notice.

What was your primary form of communication with ELEK+RIK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were great at managing the project and delivering on short notice.

Are there any areas for improvement or something ELEK+RIK could have done differently?

I cannot in good conscience say there are areas for improvement or something ELEK+RIK could have done differently to improve the project outcome.

BACKGROUND

Please describe your company and position.

I am the VP Sales of Salesforce

Describe what your company does in a single sentence.

Your digital travel guide of the future.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ELEK+RIK to accomplish?

• Mobile App Design
• Mobile App Architecture (API Integrations)
• Mobile App Wireframe

SOLUTION

How did you find ELEK+RIK?

• Online Search
• Clutch Site

Why did you select ELEK+RIK over others?

• High ratings
• Great culture fit
• Good value for cost
• Other

How many teammates from ELEK+RIK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Included in the project scope were:

Figma for UI/UX A mobile app concept's wireframe and design, together with a technical assessment of the needs and required APIs, are based on 370 business requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Areas of Function Wireframed Branding & Design
Technical Assessment and Record-Keeping

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My project's PM/BA, Bhavika, was always available to answer questions via Teams, Whatsapp, and email. She always seemed to take the time to go over needs in detail and to assess my progress to date. She was flexible with my schedule and met deadlines to provide high-quality work. They were a delight to work with, professional, and kind.

What was your primary form of communication with ELEK+RIK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was searching for a company that could offer high technical skills in addition to meeting my specific requirements at a reasonable cost. Delivering on both fronts was ELEK+RIK. When criteria didn't make sense from the standpoint of the user or weren't technically viable, they were able to provide a design based on my specifications but also push back with helpful technical advice.

I would especially like to thank Bhavika for managing my project and providing me with thorough analysis.

Are there any areas for improvement or something ELEK+RIK could have done differently?

No, the offering and service met expectations.

BACKGROUND

Please describe your company and position.

 I am the SEO of a medical company 

Describe what your company does in a single sentence.

Software development company with emphasis on Artificial Intelligence

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ELEK+RIK to accomplish?

• Personnel resources for internal software development
• Software development
• Brand design

SOLUTION

How did you find ELEK+RIK?

• Online Search
• Referral

Why did you select ELEK+RIK over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from ELEK+RIK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• User Interface (UI) and User Experience (UX) Design:
  • Intuitive and responsive UI design tailored for various devices (desktop, tablet, mobile).
  • UX wireframes and prototypes for user testing and feedback.
  • Accessible design features to ensure usability for all patients.
• User Registration and Authentication:
  • Secure patient and healthcare provider registration system.
  • Multi-factor authentication (MFA) for enhanced security.
  • Role-based access control (RBAC) for different user types (patients, doctors, admin).
• Patient Management System:
  • Comprehensive patient profile management (personal details, medical history, etc.).
  • Appointment scheduling and reminders.
  • Electronic health records (EHR) integration and management.
• Virtual Consultation and Communication:
  • Video conferencing functionality for virtual medical consultations.
  • Secure messaging system for communication between patients and healthcare providers.
  • Integration with telehealth tools and equipment.
• Medication Formulation and Management:
  • Prescription management system with e-prescribing capabilities.
  • Medication tracking and reminders for patients.
  • Integration with pharmacy databases for medication availability and interaction checks.
• Health Monitoring and Analytics:
  • Integration with wearable health devices for real-time monitoring.
  • Health data analytics and reporting for patients and providers.
  • Alerts and notifications for critical health metrics.
• Billing and Payments:
  • Secure online payment processing for services.
  • Integration with insurance providers for billing and claims.
  • Detailed billing statements and payment history for patients.
• Data Security and Compliance:
  • Implementation of data encryption and secure storage practices.
  • Compliance with healthcare regulations (e.g., HIPAA, GDPR).
  • Regular security audits and vulnerability assessments.
• Admin Dashboard and Reporting:
  • Comprehensive admin dashboard for system management.
  • Detailed reporting tools for patient outcomes, service usage, and system performance.
  • Customizable reports and data export functionality.
• Training and Support:
  • User manuals and training materials for all user roles.
  • Initial training sessions and ongoing support for users.
  • 24/7 technical support and maintenance services.
• Testing and Quality Assurance:
  • Rigorous testing phases including unit, integration, and user acceptance testing.
  • Bug tracking and resolution process.
  • Performance testing to ensure system scalability and reliability.
• Deployment and Go-Live:
  • Deployment strategy and rollback plan.
  • Live environment setup and final data migration.
  • Post-launch monitoring and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The deliverables provided by ELEK+RIK were of excellent quality. His attention to detail and dedication to excellence were evident in every aspect of the project. The mobile apps they developed for the Android and iOS platforms were robust, easy to use, and integrated seamlessly with our existing systems. Additionally, the web platform they created for selling our products was innovative and reliable, significantly improving our online presence and customer engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One of the most interesting aspects of working with ELEK+RIK was their strict adherence to schedule. In every phase of our project, they consistently met most deadlines, ensuring smooth and timely progression. This punctuality was essential for us, as it allowed us to launch our products as planned and without delays.

What was your primary form of communication with ELEK+RIK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their good quality of service really sets them apart in the industry. From initial consultation to final delivery, they maintained a level of professionalism and commitment that is rare to find.

Are there any areas for improvement or something ELEK+RIK could have done differently?

Although the tests were adequate, they could be improved by conducting more comprehensive and diversified tests.