Eleken

BACKGROUND

Introduce your business and what you do there.

I’m a manager with a technology-based security services company that provides security guard and investigative services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We wanted to modernize the look and feel of our website to better reflect our brand, and produce corresponding marketing materials.

SOLUTION

What was the scope of their involvement?

I had a mood board with a number of web design ideas. I shared this with Eleken and we worked collaboratively to design and develop the site on a WordPress framework. It’s a primarily informational site, but they built in functionalities to make it more consumer-friendly. In the past, potential clients had to call our office in order to contact us. Our new site, however, includes an online form that users can fill out to request a quote. From here, Eleken helped produce marketing content that incorporated the website’s design elements, including a brochure. While the bulk of the project is complete, they continue to make minor updates as requested.

What is the team dynamic?

I worked closely with Ilya [Founder, Eleken], who served as lead designer. Roman [Lead Generation Manager, Eleken] was our main developer, and I also worked with Veronica [Project Manager, Eleken].

How did you come to work with Eleken?

I researched a number of companies on Dribbble, combing over design portfolios. Eleken’s past work aligned with my vision, and when I contacted Ilya, he was very responsive and seemed to understand my priorities immediately.

How much have you invested with them?

We spent slightly less than $20,000.

What is the status of this engagement?

We started working together in March 2017 and the bulk of the project was completed in May.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The online form has been a big success, helping generate leads through the website. Our existing clients have commented on how much they like the site’s design, and some have even asked who we hired so they can redo their own websites.

The site’s professional design also helps us when pitching to new clients. The unfortunate truth is that companies are taken less seriously if they have a poor digital presence, but Eleken created a site that’s both informative and reflective of our position as a reputable technology security firm.

How did Eleken perform from a project management standpoint?

Even though we operated in different time zones, they were able to work around our schedule and were always responsive.

We used InVision to collaborate and communicated primarily through Skype and email.

What did you find most impressive about them?

The most impressive thing about their company is their ability to work quickly. If I made any sudden changes to our timeline, they were responsive enough to give a quick turnaround.

Their ability to work collaboratively to produce the end product I envisioned was also a big plus. If they disagreed with any of my ideas, they presented me with alternative suggestions and helped ensure that we reached my goal in the most efficient way possible.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

You don't necessarily need to have a clear vision, as Eleken can provide a range of ideas. Just communicate your goals and priorities so they can effectively understand and manage your project.

BACKGROUND

Introduce your business and what you do there.

I’m the product lead of Rotor by LyricFind, a music video creation platform. We provide artists and labels with easy-to-use tools to create music videos, lyric videos, social media clips, and visual content for music promotion, using customizable templates and a vast library of rights-cleared clips.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish for Rotor by LyricFind?

We needed help with our checkout flow, account pages, and design library.

SOLUTION

Can you describe the scope of work Eleken handled for Rotor by LyricFind?

Eleken redesigned our checkout flow to help improve conversion rates. The team also updated our account pages to better suit user needs and update the code stack. Moreover, Eleken helped us build a design library to allow for quicker development in the future. Overall, Eleken provided UI/UX design deliverables, and we still need to build the designs.

What is the team composition?

We worked with 2–5 teammates from Eleken.

How did you come to work with Eleken?

We found Eleken through an online search. We chose them over other options because their pricing fit our budget and offered good value for the cost.

What is the status of this engagement?

We worked with Eleken from August–October 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken delivered the designs, which met our expectations in terms of quality and readiness for development.

How did Eleken perform from a project management standpoint?

Eleken’s project management was good. We communicated via virtual meetings, emails, and messaging apps.

Are there any areas they could improve?

More discovery upfront would result in less back-and-forth.

BACKGROUND

Please describe your company and position.

I am an executive at OrigoVero

Describe what your company does in a single sentence.

Traceability & Digital Product Passport

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Assess our public surface on a specific product
• Provide reccomendation on the possible evolution
• Proof as a good communicator

SOLUTION

How did you find Eleken?

They approached us

Why did you select Eleken over others?

Company values aligned

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Eleken has assessed our public surface on the product and came back with a proposal focused on the UX/UI possible implementations and directions

Delivered: a presentation online and a link with the material

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The assessment identified clear areas of improvement 
• The improvement has been clearly demoed
• The overall communication was aligned to our needs and requests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a short window to work on it, they catch almost all our requirements

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

We liked their collaboration and overall professionalism, the outcome was very good yet not fully aligned to what we need, which was not clear in our requirements, so it was not their fault.

Are there any areas for improvement or something Eleken could have done differently?

Validate the requirements to prevent assumptions becoming difformity compared to our way of working.

BACKGROUND

Please describe your company and position.

I am the VP Product Innovation of a tax administration solutions company.

Describe what your company does in a single sentence.

Faster, smarter Tax Administration & Assessment solutions to drive equity, increase efficiency & empower tax professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Improve UI
• Improve UX

SOLUTION

How did you find Eleken?

Outreach by Eleken

Why did you select Eleken over others?

High ratings

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project brief was to rework a series of complex analytical processes into a highly visual and easily understood workflow and to utilize as much of the design code as development code.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All project milestones and deliverables were met ahead of schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Eleken team were very easy to work with. Their designer met with the project team on a daily basis and effectively became another team member. 

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive aspect of the collaboration was the thought process Eleken applied to every aspect of the project. They were extremely thorough despite the application area being highly technical and completely new to them. They also created wonderful UI and UX examples.

Are there any areas for improvement or something Eleken could have done differently?

They were superb throughout the project and we will use them again when we need similar assistance.

BACKGROUND

Introduce your business and what you do there.

I’m a teacher at Tracklet, an education company that logs student behavior and support while it’s happening.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed help reducing friction and optimizing our workflow.

SOLUTION

What was the scope of their involvement?

Eleken has been helping us improve our workflow for teachers, voice-to-text scope, and tool usefulness for teachers. The team has delivered Figma images.

What is the team composition?

We’ve been working with 2–5 teammates from Eleken.

How did you come to work with Eleken?

We found them through an online search and chose them because of their high ratings.

What is the status of this engagement?

We started working together in June 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken has helped us transform our product from a collection of ideas into a cohesive, professional design system. During our engagement, they've redesigned the dashboard, student profile, accommodations workflow, behavior tracking, reports, and overall navigation. They've also created a complete Figma prototype that significantly improves the UX and gives developers clear specifications to build from. Their work has helped clarify product requirements, reduce design ambiguity, and accelerate development planning. While Tracklet hasn't launched yet, the measurable outcome has been the completion of production-ready designs for the application's core workflows, allowing the project to move into development with much greater confidence.

How did Eleken perform from a project management standpoint?

Eleken's project management has been organized, responsive, and easy to follow. Lisa keeps communication clear, gathers feedback, and ensures the design work stays aligned with Tracklet's goals. The team is receptive to revisions and explains their decisions well. They deliver the agreed-upon work on time and keep the project moving without unnecessary delays. We mainly communicate through virtual meetings.

What did you find most impressive about them?

What I've been most impressed with is how quickly Eleken understands both the product and the people it's being designed for. They do more than make the screens look polished. They identify confusing workflows, ask questions, and turn complex documentation tasks into an intuitive experience.

Are there any areas they could improve?

Since our engagement is still ongoing, I don't have any major areas for improvement to identify at this stage. So far, communication has been clear, deadlines have been met, and the team has been responsive to feedback. I may have more perspective once the full project is complete.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of ConstructLane, a company that brings engineering and construction project delivery online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed help with UX design for critical workflows.

SOLUTION

What was the scope of their involvement?

Eleken has designed the order management system and overall dashboard for both sides of our B2B marketplace platform. The team has also delivered a clickable prototype.

What is the team composition?

We've worked with one teammate from Eleken.

How did you come to work with Eleken?

We found Eleken through an online search. We chose them over other options because they were a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We started working with Eleken in June 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken has delivered a clickable prototype that reflects great UX and serves as a basis for handoff to developers. We've exposed the prototype to potential users and laypeople for feedback, which has resulted in many UI changes and entire flows.

How did Eleken perform from a project management standpoint?

Eleken has played their part in project management. Overall, their designers are quite responsible and very thoughtful in product design thinking, which I can't say for all designers. We communicate via virtual meetings.

What did you find most impressive about them?

I'm impressed by Eleken's ability to design with product thinking, not just pretty UI.

Are there any areas they could improve?

We both could be more effective in tracking issues versus updates.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a real estate company. We offer a data-based location intelligence platform that helps investors, banks, and project developers evaluate demand, location quality, and risks on a micro-location level, enabling informed investment decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish for your business?

We hired Eleken for UI design.

SOLUTION

What was the scope of their involvement?

Eleken designed the UI of a new product version and new features of an existing product. The team worked on the dashboard and user flow.

What is the team composition?

We worked with one teammate from Eleken.

How did you come to work with Eleken?

We found them through LinkedIn messages.

What is the status of this engagement?

We worked with them from May–June 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken delivered UI design.

How did Eleken perform from a project management standpoint?

Eleken was very reliable and motivated. We communicated through virtual meetings.

What did you find most impressive about them?

Eleken had a very good and dedicated UI designer.

Are there any areas they could improve?

Sales and invoicing should be more flexible. Short term revenue and doing everything "by the book" sometimes seems more important than building up a trusted and long term customer relationship.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a contract management company.

Describe what your company does in a single sentence.

Contract management for literary agencies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• UI Audit
• Improvements to existing workflows
• Roadmap of future improvements

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

Work samples

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Overall audit of web app for UI and UX improvements. Anastasiia helped us identify the highest leverage places for improvement and suggested meaningful improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Changes to several of our highest traffic workflows

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, very responsive to questions and to feedback as we went along. 

What was your primary form of communication with Eleken?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Expertise!

Are there any areas for improvement or something Eleken could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the SVP of product and design at Paessler, an IT company. We provide monitoring solutions for IT, OT, and IoT infrastructures, helping businesses optimize resource usage, reduce energy consumption, and lower emissions through comprehensive network monitoring tools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed help with team augmentation.

SOLUTION

What was the scope of their involvement?

Eleken provides ongoing support to our team to help us scale up and down easily. The team works on our software product and other related tasks, including design system work and user research.

What is the team composition?

We work with one teammate from Eleken.

How did you come to work with Eleken?

Someone referred Eleken to us. We chose them over other options because they had high ratings, and their pricing fit our budget.

How much have you invested with them?

The investment is confidential.

What is the status of this engagement?

We started working with Eleken in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eleken has helped us with the ongoing delivery of products. We recently added additional team members, which has improved our throughput. We can't allocate improvements to a single individual because it's a team effort to build software, but our business is doing extremely well.

How did Eleken perform from a project management standpoint?

Eleken doesn't provide project management; we are the product managers. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Eleken's communication and skills are impressive.

Are there any areas they could improve?

No, Eleken is extremely flexible and works the way we want to work.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Keep It Simple Storage (KISS), a hardware-enabled automation tools provider for self-storage operators. We also provide ONELock, a battery-free NFC smart lock that streamlines facility access, automates operations, and enables remote management without Wi-Fi or batteries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We needed to redesign an existing app.

SOLUTION

What was the scope of their involvement?

Eleken has taken an existing app and given it a fresh look. In total, they’ve designed two apps. The team has delivered designs via Figma.

What is the team composition?

We’ve worked with 2–5 teammates from Eleken.

How did you come to work with Eleken?

We found them through an online search. We chose them over other options because they had high ratings, a great culture fit, and aligned company values.

What is the status of this engagement?

We started working with them in October 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve just had the redesign, so we don’t have any specific measurable results. However, our internal team thinks it’s a step in the right direction.

How did Eleken perform from a project management standpoint?

Eleken has delivered on time. We’ve communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Eleken’s responsiveness is impressive.

Are there any areas they could improve?

There’s nothing they’ve needed to improve.