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Electric

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Electric. IT, Simplified

Electric is reinventing how small and medium-sized businesses manage their IT by making it simple and secure. Lean on Electric for real-time IT management, AI-powered IT support, IT ticketing system, remote employee onboarding, and offboarding, device and application management and procurement, plus deploy security updates across devices, apps, and networks with the click of a button. Electric supports 1,000 businesses and 45,000 users, saving SMBs on their IT costs.

Try Electric's IT management software for free today!

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    New York, NY
  • Year founded
    Founded 2016

1 Locations

  • New York , NY

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    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 4.3 /5

    What Clients Have Said

    Electric offers competitive pricing for IT services, with contracts averaging around $62,000 to $90,000 annually. Clients appreciate the value for cost and responsiveness, although some have noted challenges with helpdesk efficiency and service consistency.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $50,000 - $199,999 based on 15 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    Electric Review Insights

    Overall Review Rating

    4.4
    • Quality 4.4
    • Schedule 4.4
    • Cost 4.3
    • Willing to Refer 4.3

    Top Mentions

    Review Highlights

    • Successful IT Transformation Projects

      Electric has successfully executed IT transformation projects for clients, helping them standardize processes and implement new technologies. These projects have resulted in improved operational efficiency.

    • High-Quality Remote Support

      Electric excels in providing remote IT support, especially during the COVID-19 pandemic. Their ability to manage IT services remotely has been beneficial for clients with distributed teams, ensuring continuity and support.

    • Inconsistent Help Desk Support

      Several reviews mention inconsistent help desk support, with issues in response times and technical expertise. While some clients experienced prompt service, others encountered delays and a lack of technical depth, leading to frustration.

    • Cost-Effective IT Solutions

      Electric is often chosen for its competitive pricing and value for money. Clients appreciate the cost-effective solutions provided, which align well with budgetary constraints while delivering the required IT services.

    • Proactive Customer Engagement

      Electric is praised for its proactive approach and engagement with clients. They actively seek feedback and make efforts to implement customer-requested changes, showing a commitment to continuous improvement and customer satisfaction.

    • Client Relationship Building

      Clients value Electric's efforts in building strong relationships, with dedicated account managers ensuring personalized service and attention to client needs. This focus on relationship building enhances client satisfaction.

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    Locations (1)

    408 Broadway New York, NY, United States 10013

    151 - 200

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