EcoWebSolution

BACKGROUND

Introduce your business and what you do there.

I’m the COO of a powerful all-in-one retailer for scaling your brand online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EcoWebSolution to accomplish for your online retail brand?

We needed help handling our marketplace accounts on eBay and Walmart, getting our products listed properly using the Rithum platform.

SOLUTION

What was the scope of their involvement?

EcoWebSolution provides full-time work, including Excel product uploads, image uploads, and all the tasks required to set up our products properly and fill in all the required fields. All the work is done on the Rithum platform, and the information is pushed from there to the marketplaces.

What is the team composition?

We work with 2 teammates from EcoWebSolution.

How did you come to work with EcoWebSolution?

We found them on Upwork. We chose them over other options because they had high ratings, their pricing fit our budget, and they had the experience we needed.

What is the status of this engagement?

We started working together in March 2016, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

EcoWebSolution’s work is always done on time, and our products are posted with no errors. We’ve also seen a revenue increase generated by each channel.

How did EcoWebSolution perform from a project management standpoint?

EcoWebSolution’s communication is very good, and the work always gets done.

What did you find most impressive about them?

EcoWebSolution’s clear communication and accountability are impressive. They also follow processes.

Are there any areas they could improve?

They could make minor improvements on product accuracy to make sure all information is accurate.