Dynamic Dreamz | Shopify Platinum Partner Agency

BACKGROUND

Please describe your company and your position there.

I'm the General Manager of a small german E-Commerce Company, with 12 employees. We produce tech accessories and sell exclusively through our Shopify Plus store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We have been on the Shopify Plus platform for nearly a year and were looking for a company that would help us with small and medium sized development jobs, after we found larger European agencies to be rather slow and expensive for these kinds of tasks.

SOLUTION

How did you select this vendor and what were the deciding factors?

The team of Dynamic Dreamz has been extremely fast and reliable in understanding our tasks and problems and implementing fixes to our website. We use Photoshop and Figma to showcase the work we need done and thee team of Dynamic Dreamz has always been extremely quick with coming up with solutions and very reasonable prices.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dynamic Dreamz has implemented bug fixes and more elaborate new functionality to our Shopify Plus store. We use Figma and PS to mock up the details and Dynamic Dreamz works with our Designs and have never failed to deliver updates and finalized tasks within 24 hours.

How many people from the vendor's team worked with you, and what were their positions?

I have worked with Gaurav Shah as our account manager, who works with a team of Developers on our tasks.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We can't directly attribute sales or conversions to the specific tasks we had, but we're very confident that pour customers appreciate the work that is consistently put into updates to our sture.

Describe their project management style, including communication tools and timeliness.

Communication is happening through UpWork, our account manager is quick with answers and keeps us in the loop at all times.

What did you find most impressive or unique about this company?

We're very convinced about the quality of work at a great cost-benefit ratio.

Are there any areas for improvement or something they could have done differently?

There is nothing that comes to mind.

BACKGROUND

Please describe your company and your position there.

E commerce platform for the best italian artisanal brands. Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

they had to develop an optimal website from scratch. We asked Dynamic Dreamz not only to be extremely attentive to detail, but also to create a site that is fast and with a great aesthetic

SOLUTION

How did you select this vendor and what were the deciding factors?

We relied on their great experience and the feedback they had previously received

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work was based on Shopify with programming in Liquid. They created the design and functionality of all the pages, added sendingblue for emails, speeded up the site, gave us the possibility to customize all sections, added dynamic creatives and animations, provided advice on best practices

How many people from the vendor's team worked with you, and what were their positions?

we interfaced with a person who in turn managed a team of developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The level of work has been exceptional, so far the best money ever spent by our company. Dynamic Dreamz has completely revolutionized our site, fulfilling all requests, even the most difficult ones

Describe their project management style, including communication tools and timeliness.

Great communication and attention to the customer, when necessary they even made calls for several hours to define all the next steps

What did you find most impressive or unique about this company?

They were able to find solutions for all our requests. They also respond immediately and promptly. A perfect service

Are there any areas for improvement or something they could have done differently?

I'm usually very critical, but in this case, I have to say that I was really impressed

BACKGROUND

Please describe your company and your position there.

I'm a consultant and do contract work for a B2B membership organisation as Head of Product, with responsibility for product development, including all tech platforms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We needed some changes and additions made to our WordPress website. Some were basic ux changes, others were changes that needed changing to existing integrations using 3rd party APIs such as HubSpot.

SOLUTION

How did you select this vendor and what were the deciding factors?

I talked to some developers I have worked with before but none were able to complete the work in the timeframe we wanted due to existing commitments. I advertised the project on UpWork, shortlisted around 5 proposals and conducted phone interviews with those shortlisted. Key factors were their understanding of the platforms we were discussing - clear from questions/clarifications they asked as we talked through the project - their confidence in being able to deliver in a 2 week timeframe and their 100% success rate on UpWork.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had already discussed changes we needed internally: Change to ux for some elements of the WordPress site (nav menu, tabbed section display, option to pin content in specific areas, removal of unused tags) Change to two API integrations (HubSpot and Publish Interactive) to support licence purchase & delivery of products Introduction of an SSO page for a site hosted on a Publish Interactive platform

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager who handled my initial queries and a single developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The changes were delivered on time - delays were always at our end with testing elements that relied on 3rd party interaction, rather than theirs. API changes work smoothly and expectations of internal stakeholders on cost, time and end-product were all met

Describe their project management style, including communication tools and timeliness.

Main communication was through comments on a Google doc containing the key deliverables, but the project manager was always available on chat/via calls in UpWork. Both responded very quickly to queries and were clear on where more information or action was required from my end.

What did you find most impressive or unique about this company?

Everything went very smoothly, but as a contractor my main concern is being able to communicate progress to my client, so their responsiveness was key for me. I was always able to give confident answers on progress and timeframes when internal stakeholders had questions.

Are there any areas for improvement or something they could have done differently?

Nothing that comes to mind.

BACKGROUND

Please describe your company and your position there.

I'm the President and Managing Editor of an Ecommerce Store and blog

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

Gaurav and his team made edits to a private shopify app that we wanted taken off specific product pages..in the past his team has also cleaned up extra code from our blog pages to make them more manageable. I've worked with several developers in the past and this is the first one I've wen't back to more projects....definitely know what they're doing on the shopify platform and get quality work done quickly!

SOLUTION

How did you select this vendor and what were the deciding factors?

found them on upwork originally and was impressed by the reviews

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

this was a simple product to remove a private app off specific pages, but there was no easy way to do this in the app itself, so needed expert developer help

How many people from the vendor's team worked with you, and what were their positions?

I'm not sure

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

taking the app off digital product pages and certain physical products will mean less customer confusion moving forward.

Describe their project management style, including communication tools and timeliness.

very communicative and not afraid to ask questions.

What did you find most impressive or unique about this company?

They are fast and the work is top quality.

Are there any areas for improvement or something they could have done differently?

not to this point...i plan to keep on collaborating with the dynamic dreamz team

BACKGROUND

Please describe your company and your position there.

I'm the founder and Creative Director of a design agency, specialising in branding, visual identity and packaging, primarily for consumer goods. I help brands build unique visual expressions, which sets them apart from their competitors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We hired them to develop and realise our design and vision for our own company website, using WordPress as a base. It's worth saying, the website was developed from scratch as there wasn't an existing one. Our mission was to showcase our case studies, expertise and professionalism in order to increase the quantity of potential customers visiting our site and to raise our company profile, so it was important that our chosen developer understood this.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were recommended to them by a trustworthy contact in the same design industry. After some initial contact and conversation, we selected them based on our recommendation, positive reviews and many successfully developed websites. They were very prompt in responding to our initial enquiry, which was maintained throughout.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial kick-off meeting where we shared our ideas for the look and feel of the website, also benchmark websites we liked. We decided on WordPress together, the team then set about developing the home page, so we could quickly see whether we were on the same page.

How many people from the vendor's team worked with you, and what were their positions?

I had consistent contact with three key people in the team through out the process, which was made up of the head project manager, who took my initial enquiry, and web designer/developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is very early to give exact data, but after showcasing my new website on sites like LinkedIn, the response to the overall website has been superb and has already given us a measurable increase in people viewing our company credentials.

Describe their project management style, including communication tools and timeliness.

We would have a lot of email contact throughout each stage of the process. They were always very patient and prompt with their delivery throughout. Whenever new content came in, or we needed any changes or corrections, they delivered it very quickly. They were informative and guiding throughout, considering this was the first time we had created a website from scratch.

What did you find most impressive or unique about this company?

The team's quick response and patience got us to our final live website quicker than we could have imagined. They always took time to put step by step guidance together on how to update the site ourselves, also on how to create our FTP server for the live site hosting. The teams email communication was always very clear and thorough.

Are there any areas for improvement or something they could have done differently?

I think it might have been easier if we had scheduled a couple of calls, as everything was done over email, but I think this was also down to the time difference, so not a major problem and this was counteracted by their great written communication.

BACKGROUND

Please describe your company and your position there.

I own a digital marketing consulting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

We hired Dynamic Dreamz to help customize a WordPress Mega Menu while our lead developer was out of the office. Our goals were to complete the Mega Menu to the same specs as the menu mockup.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for this vendor on UpWork and were pleased with his experience and background specifically with the theme, platform, and plugin we were locked-in to using. They were fast and also were very upfront about budget and delivery.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We sent the vendor a PDF mockup of exactly what the final menu navigation should look like as well as detailed information about how each item should perform when interacted with over UpWork messaging. Thanks to the understanding of the developer and the details in the mockup, we only had one ask, which was to ensure two buttons were added) when the product was delivered. One round of revisions is great!

How many people from the vendor's team worked with you, and what were their positions?

We had one person work with us and they were very communicative.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered on time, exactly as scoped, and within budget.

Describe their project management style, including communication tools and timeliness.

We used UpWork's communications platform to send messages back and forth. Timeline was just over two weeks and the project was delivered on time.

What did you find most impressive or unique about this company?

This company worked extremely well from the mock-up and initial instruction to the project completion. So well, that we only had a very minor change after reviewing the first iteration.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a retail business in Sydney, Australia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dynamic Dreamz?

We had a Magento 1 website and we needed to upgrade to Magento 2. We also needed to straighten out some bugs on the website.

SOLUTION

What was the scope of their involvement?

They upgraded our site from Magento 1 to Magento 2. There were also a few bugs in the Magento 1 website that needed to be straightened out as far as APIs are concerned. They also did some designs as well. The main functionality of the website is for customers to order from the site seamlessly. Currently, they’re resolving issues with my site.

What is the team composition?

I worked with two people; a partner and a project manager.

How did you come to work with Dynamic Dreamz?

We found them on Upwork.

How much have you invested with them?

We spent $14,000 AUD (approximately $11,000 USD).

What is the status of this engagement?

We started working together in January 2020, and we launched in April 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The new site launched seamlessly. I actually closed our brick-and-mortar store in June 2020.

How did Dynamic Dreamz perform from a project management standpoint?

Because it wasn’t a total rebuild, the project management only entailed getting the new site to work seamlessly. We communicate via email.

What did you find most impressive about them?

With other vendors, we didn’t speak after they solved an issue. I’ve been able to contact Dynamic Dreamz whenever I need them. They offer quick responses to questions I have about my website. Any questions are answered in 8–24 hours.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Understand that their service is ongoing. They offer continuous support for the website, which makes them stand out.

BACKGROUND

Please describe your company and your position there.

Founder of a Beverage startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

To complete Shopify site and make sure everything is on point.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor based on his excellent reviews and prompt and friendly communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To ensure entire site is working along with coding.

How many people from the vendor's team worked with you, and what were their positions?

3

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Vendor met all goals.

Describe their project management style, including communication tools and timeliness.

They have a whole team of people supporting the process. Communication was seamless and results immediate.

What did you find most impressive or unique about this company?

Gaurav and team are the best Shopify experts you can ever find! They can solve and work on any Shopify issues and they are beyond meticulous! They work to meet deadlines and answer every single question I had. This is my third time working with a developer, and I've never found the right one until Gaurav came along! I feel at ease and relieved to have Gaurav and team to support me during the startup journey. They are the best team and anyone should jump on the opportunity to work with them! Thanks again Gaurav, we will be working together again very soon!

Are there any areas for improvement or something they could have done differently?

None,.

BACKGROUND

Please describe your company and your position there.

I am the owner of a small acupuncture clinic that specializes in pain management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz?

My company need to have an integrated website that was user friendly and allowed us to manage online orders of products. We also needed to have the capability to have a subscription site to allow users to log on and recieve courses as needed.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have been searching for someone that was proficient in the job, reliable and quick for many months. I am pleased to say that Dynamic Dreams has exceeded my expectations.

Describe the project in detail and walk through the stages of the project.

I created a detailed list of what I wanted done. Sanjay was able to take that list and create a document for both of us to edit so that I was able to see progress on each task. W communicated through the document if there were additional questions or more information that he needed from me to complete the task. This helped eliminate any wasted time.

How many resources from the vendor's team worked with you, and what were their positions?

Sanjay Patel was the main person that I worked with - he is very honest and quick to respond.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

n/a

How effective was the workflow between your team and theirs?

Everything was completed on time in a very organized way.

What did you find most impressive or unique about this company?

I appreciated that they were systematic, organized, and efficient.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Marketing and sales manager at the No #1 online equestrian retail store in Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dynamic Dreamz, and what were your goals?

Our website was outdated and had two landing pages, one for our e-commerce store and a Wordpress site for our blog and stud pages.

Over time the blogging functionality improved in Shopify so we wanted to transfer the Wordpress site over and give the new landing page a freshen up. We needed to find a team to help us achieve this.

SOLUTION

How did you select Dynamic Dreamz and what were the deciding factors?

We advertised for the position on Upwork and shortlisted 3 companies. After discussing with each of them the scope of our project, we decided to use Dynamic Dreamz for their expertise in this area and quote for the job.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They go through the initial process before making an offer, finding out who we are, what we do, and what exactly we need. Following that, they gave us a deadline and cost. Once agreed, they started immediately and almost always delivered before the deadline.

Once the customer starts testing, normally issues we didn't foresee on the first call arise. The Dynamic Dreamz team had no problem addressing those or changing something if the specifications. It's quite a dynamic process once we reached the testing stage.

How many people from the vendor's team worked with you, and what were their positions?

We worked closely with two people over the course of this project. Gaurav oversaw the daily ongoings and was our main point of contact while Sanjay did most of the web development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sanjay Patel of Dynamic Dreamz worked closely with me to complete a Wordpress site. All deadlines were met on or before the requited time. They were willing to make the requested changes and had excellent suggestions.

I also appreciate the guide sheet they made so that I can find components of the website and make updates myself. I will defiantly call on him again for future projects.

Describe their project management style, including communication tools and timelines.

We spoke daily over messenger chat in Upwork. Each time something else popped up that needed fixing the team saw to it right away. It was just a matter of making sure the issue was explained clearly, and how we wanted it fixed was passed on so they could do their job.

What did you find most impressive or unique about this company?

The guide sheet they made so that I can find components of the website and make updates myself. This was a game-changer and makes life so much easier. Also, their communication skills are excellent and make the whole experience seamless.

Are there any areas for improvement or something they could have done differently?

There were a few issues when the new theme first went live, but these were quickly resolved.