Dual IT Software Services BV

BACKGROUND

Introduce your business and what you do there.

I’m the program manager for a software company. We provide software outsourcing, dedicated teams, and IT solutions, helping companies implement digitalization strategies and operate secure IT infrastructures to gain a competitive edge.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dual IT Software Services BV?

We needed to scale our development capacity quickly with skilled engineers who could integrate into our existing teams and help us deliver new features faster while maintaining quality.

SOLUTION

What was the scope of their involvement?

Dual IT Software Services BV provides experienced frontend and backend developers through a team augmentation model. Their engineers contribute to new feature development, integrations, QA automation, and DevOps tasks across several projects. The team has also worked on legacy modernization and integrations with our client's systems.

What is the team composition?

We work with 10–15 members of Dual IT Software Services BV's team.

How did you come to work with Dual IT Software Services BV?

We found them through a referral. We chose them because they were close to my geographic location.

What is the status of this engagement?

We started working together in June 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Dual IT Software Services BV's work, we've increased our delivery speed by around 30%, improved release consistency, and reduced the time it takes to onboard new engineers from weeks to a few days. We've also seen faster release cycles and higher productivity. In addition, we've had 100% team retention and strong collaboration, and we've received positive feedback from our internal leads.

How did Dual IT Software Services BV perform from a project management standpoint?

Dual IT Software Services BV's communication is clear and proactive. They work in agile sprints, share regular progress updates, and handle onboarding smoothly. We communicate through virtual meetings.

What did you find most impressive about them?

I'm impressed by their professionalism and how well their engineers blend with our team. They take ownership of their work and are always willing to go the extra mile.

Are there any areas they could improve?

It takes a short time for some engineers to fully adapt to our internal tools and processes, but once they're aligned, they work very efficiently.

BACKGROUND

Introduce your business and what you do there.

I’m the sales manager of EnergoCertif, a company that provides energy efficiency audits and performance certifications for buildings and industrial facilities. We help clients reduce energy consumption, cut CO₂ emissions, and comply with EU standards.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dual IT Software Services BV?

We wanted to digitize and automate the energy audit process. We needed a custom platform that could handle complex calculations for energy consumption and CO₂ emissions, generate standardized performance certificates, and provide clear dashboards and simulations for our engineers and clients. Ultimately, we aimed to reduce audit time, improve accuracy, and ensure full compliance with EU regulations.

SOLUTION

What was the scope of their involvement?

Dual IT Software Services BV has delivered a full end-to-end software solution for our energy audit and certification workflows. They started with workshops to understand our business processes and formulas. From there, they designed a SaaS platform with a React frontend, a Java/Python backend, and a PostgreSQL database. The main deliverables have included a web dashboard with KPIs and reports, a building data input module, an automated calculation engine for energy demand and CO₂ emissions, a savings simulator, and a certificate generator that produces compliant PDF reports. Dual IT Software Services BV has also handled testing, deployment, and training for our engineers.

What is the team composition?

We’ve worked with 6–8 teammates from Dual IT Software Services BV, including a project manager, frontend and backend developers, a UX/UI designer, a QA engineer, and a DevOps engineer for deployment and scaling.

How did you come to work with Dual IT Software Services BV?

We first came across Dual IT Software Services BV through a referral in our professional network. After doing additional research online, we were impressed by their expertise in software development and decided to engage with them for our project. We chose them because of their proven expertise in custom software development, their ability to translate complex business and engineering requirements into intuitive digital solutions, and the professionalism they demonstrated during the initial discussions. Their technical capabilities, flexibility, and consultative approach made them stand out compared to other providers.

How much have you invested with them?

We’ve invested between $80,000–$120,000.

What is the status of this engagement?

We started working with Dual IT Software Services BV in June 2022, and our engagement is ongoing. They continue to support us with enhancements, maintenance, and new feature development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen clear results from our engagement with Dual IT Software Services BV. We’ve reduced the time to complete an energy audit from about 10 days to just 2–3 days. We’ve also cut project costs by roughly 30% thanks to automation and ensured 100% compliance of our generated certificates with EU regulations. The platform has also given us accurate CO₂ calculations with less than 2% deviation from manual methods. Our engineers have quickly adopted it — over 90% were actively using the tool within three months. For our clients, the ability to receive standardized digital reports and run 'what-if' scenarios has added significant value. By automating calculations and standardizing reporting, we’ve reduced audit preparation time by about 70%. This efficiency has translated into cost savings of roughly 30% per project. Additionally, the platform has allowed us to handle up to three times more audits in parallel compared to our old process, which has significantly improved our capacity and profitability. They were a great team to work with — professional, flexible, and reliable. 

How did Dual IT Software Services BV perform from a project management standpoint?

Dual IT Software Services BV’s project management has been excellent. They work in agile sprints, keep us informed with regular updates, and are very transparent about progress and timelines. They consistently meet milestones and deliver the core platform on time while also being flexible with change requests. Their structured yet collaborative approach has given us confidence throughout the engagement. We primarily communicate via email and a dedicated WhatsApp channel for more direct communication.

What did you find most impressive about them?

What has stood out the most is how quickly Dual IT Software Services BV has understood our field. Energy auditing is pretty technical and not easy to explain, but they’ve really taken the time to learn and come back with ideas that make sense for us. They don’t just code what we ask — they suggest improvements, think about how the system can grow with us, and always keep things practical. Additionally, I appreciate how easy they are to talk to and how flexible they are when our priorities shift.

Are there any areas they could improve?

The documentation at the start could have been a bit more detailed, but overall, the collaboration has gone really well.