DiveInData

Please describe your company and your position there.

I'm CEO of a medium-sized software house offering digital solutions for various clients all around the world.

For what projects/services did your company hire DiveInData?

We are currently working on our strategy and development goals that we want to achieve in the coming years. In addition, we are looking for answers to the questions of how we can provide our customers with greater value and properly address their needs.

How did you select this vendor and what were the deciding factors?

We were looking for an advisor who already has experience in working with companies from the IT sector and understands their needs. At the same time, we wanted an individual and proactive approach, offering us potential solutions at the initial stage of cooperation. The decision was made based on recommendations and a good adjustment of the offer to our expectations.

Describe the project in detail and walk through the stages of the project.

At the beginning, we set out what the process would look like and discussed the current situation of the company in detail. The DiveInData team proposed a number of solutions that will allow us to better understand our market position, both in relation to competition and adaptation to current trends. We had weekly project progress statuses where we could comment on the results and ask questions on an ongoing basis.

How many resources from the vendor's team worked with you, and what were their positions?

We had contact with two people (project leader and analyst)

Can you share any outcomes from the project that demonstrate progress or success?

The end product was a report in a clear and attractive graphic form, presenting the potential of the market in which we operate, trends that should be addressed, as well as potential threats. We also received a benchmark with comparable players showing what we are better at and where we still have room for improvement. The report provided actionable steps that should be taken in the future to keep the company moving in the right direction.

How effective was the workflow between your team and theirs?

Excellent. Very efficient communication throughout the project, quick answers to questions and clarification of any doubts.

What did you find most impressive or unique about this company?

They provided excellent customer service, professionalism, and a high-quality, attractive product delivered on time.

Are there any areas for improvement or something they could have done differently?

Not really.

Please describe your company and your position there.

I'm a Co-Founder & CEO of a technology start-up that offers a virtual fitting room and photorealistic, real-time 3D product view for e-commerce. We're currently preparing for the seed round.

For what projects/services did your company hire DiveInData?

We have been preparing for the financial round, and DiveInData helped us estimate our potential market (TAM/SAM/SOM). They provided us with high-quality quantitative data about our targeted market size to share with our future investors. Additionally, they helped us define the scope of information necessary to present as a supplement to the pitch deck.

How did you select this vendor?

We got to know each other at a technology conference. The founders had previously worked in a venture capital fund, which was essential to decide who we should work with. We were looking for a business partner to advise and discuss our ideas. They understand the investors' perspective better than other research companies. We appreciate their agile approach to projects; they focused on the clue and delivered the project quickly.

Describe the scope of their work in detail.

We met once to talk about our needs and demonstrate the product. After explaining our goal, we shortly discussed the scope of the project. We highlighted that the delivery time is a significant aspect for us. DiveInData prepared a brief, we added a few comments, and they started the working process. It was a short period, but they delivered all the results on time. After that, we set up a final call to discuss the results and possible next steps.

What was the team composition?

We had contact with two people (project leader and analyst).

Can you share any outcomes from the project that demonstrate progress or success?

We got results in a structured Excel file. We needed precise data to put in our pitch deck, so the report was unnecessary.

How effective was the workflow between your team and theirs?

Excellent cooperation; we had a quick call every time we had some doubts or questions. Furthermore, we'll return to DiveInData as soon as we require additional market research services.

What did you find most impressive about this company?

I was impressed with their personalized approach, flexibility, solid understanding of our needs, and on-time delivery.

Is there any area for improvement or anything that could have been done differently?

Not really.

Please describe your company and your position there.

We're is a blockchain-focused on supporting business processes in large enterprises and corporations, ensuring compliance with European law, and creating a market standard for private and public documents’ management. 

For what projects/services did your company hire DiveInData?

Support in finding competitors and acquiring growth strategies.

How did you select this vendor and what were the deciding factors?

We were convinced by the company's experience and extensive knowledge.

Describe the project in detail and walk through their service package.

Very thorough research and accurate analysis of the problems.

How many resources from the vendor's team worked with you, and what were their positions?

3 people

Can you share any outcomes from the project that demonstrate progress or success?

The data are confidential.

How effective was the workflow between your team and theirs?

They were a quick-performing and responsive team.

What did you find most impressive or unique about this company?

Insightful analysis and good research

Please describe your company and your position there.

I am a co-founder & advisor at a HR/Recruitment Software as a Service company.

For what projects/services did your company hire DiveInData?

We asked DiveInData to make a special custom market research about the job market in the United States. It was custom as we wanted to know who has the most "entry level" job openings across multiple industries and locations.

How did you select this vendor?

We met at a Technology event, I was impressed about the offering and after a professional follow-up and a few detailed conversation they delivered the results before deadline.

Describe the scope of their work in detail.

Custom market reached to help us to position our sales & marketing efforts better.

What was the team composition?

Team of 2, very effective

Can you share any outcomes from the project that demonstrate progress or success?

Despite I have great market visibility the results showed me a new angle and opened additional doors.

How effective was the workflow between your team and theirs?

flawless 100%

What did you find most impressive about this company?

Their quick response time to custom research, request, and amazing data gathering were impressive.

Is there any area for improvement or anything that could have been done differently?

everything was smooth

Please describe your company and your position there.

I'm Customer Acquisition Manager.

For what projects/services did your company hire DiveInData?

We were looking to expand our sales for different markets. DiveInData helped us in defining perfect markets for us and they did a deep dive into the market we chose to go after.

How did you select this vendor?

We were looking for a company with this know how and I met Natalia (CEO) on a networking event.

Describe the scope of their work in detail.

We started with a discover call, when DiveInData understood are needs and pains. Then they came up with an offer for a project that we happily accepted. Since the work began we had a weekly call when they presented us their finding (according to the brief they got) and we adjusted direction as needed along the way.

What was the team composition?

I've worked with Natalia and Tomek (Head of Reserarch)

Can you share any outcomes from the project that demonstrate progress or success?

We found a market that we have a very high probability of achieving success with our portfolio. What is even more important we know how we should communicate on this market etc.

How effective was the workflow between your team and theirs?

Very effective.

What did you find most impressive about this company?

We love their knowledge, experience, and willingness to help!

Is there any area for improvement or anything that could have been done differently?

Nope.

Please describe your company and your position there.

I'm CEO of time tracking SaaS software.

For what projects/services did your company hire DiveInData?

We are working on strategy, and we didn't have market research data and competitive analysis.

How did you select this vendor and what were the deciding factors?

We shortlisted 3 companies. Offer from them have the best proposition and price to benefits ratio. Also they were very professional.

Describe the project in detail and walk through the stages of the project.

First, they scheduled a introduction call to have full understading of the needs, they send the action steps. We also had regular checkpoint about the progress of the project.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two people.

Can you share any outcomes from the project that demonstrate progress or success?

We got beautiful report in PDF with actionable summary of the reaserch. Additional we had teleconference with summary and Q/A session. We now now where we are standing in the market, what are our strong and weak sides compared to competition.

How effective was the workflow between your team and theirs?

Very effective and quick, they responded in hours.

What did you find most impressive or unique about this company?

They provided a useful and beautiful presentation, super professional contact, gave some extra things. Very good value/price ratio.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

Please describe your company and your position there.

CEO at Brand24. A media monitoring tool with 3600+ clients from over 120 countries.

For what projects/services did your company hire DiveInData?

We needed a market research for one of our new projects/products.

How did you select this firm and what were the deciding factors?

We have a common shareholder so knew the company and decided to test their services.

Describe the project in detail and walk through their service package.

Research analysis devoted to customer reports service. A service related to media monitoring.

How many resources from the vendor's team worked with you, and what were their positions?

2 senior reserachers.

Can you share any outcomes from the engagement that demonstrate progress or success?

We’ve chosen DiveInData because of the high-quality data capture mixed with valuable and easy-to-consume insights.

How effective was the workflow between your team and theirs?

We're impressed with their analytics capabilities as well as excellent professional services. Always happy to work with them again.

What did you find most impressive or unique about this company?

Pace & Reliability.

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

I'm the COO of a leading digital health company specialized in AI-powered solutions for preliminary diagnosis and patient triage.

For what projects/services did your company hire DiveInData?

We were looking for in-depth research of the triage call center software market to understand the competitive landscape and size of the market.

How did you select this vendor?

One of our investors referred as a DiveInData to perform the research.

Describe the scope of their work in detail.

After the discovery meeting, the DiveInData Team prepared an extensive summary and research plan divided into two phases. The preliminary conclusions they had were so precise and straight to the point that we were confident to move forward.

What was the team composition?

We've worked directly with Head of Research and Senior Researcher.

Can you share any outcomes from the project that demonstrate progress or success?

We got 50 pages report, covering most of the important aspects, including some conclusions which were very helpful for our product and executive teams.

How effective was the workflow between your team and theirs?

The cooperation was really smooth, and DiveInData Team was always extremely flexible to adapt to our needs.

What did you find most impressive about this company?

Their commitment is extraordinary as well as the ability to understand client needs.

Is there any area for improvement or anything that could have been done differently?

No