Digiturnal

BACKGROUND

Please describe your company and position.

I am the Projects & Admin Officer of a consulting company

Describe what your company does in a single sentence.

Business Consultancy for companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digiturnal to accomplish?

• Brand Awareness
• Social Media
• Rebranding

SOLUTION

How did you find Digiturnal?

LinkedIn

Why did you select Digiturnal over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• One-on-one approach & delivery

How many teammates from Digiturnal were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Search Engine Optimization: 
   1. SEO Audit 
   2. SEO Technical Checklist 
   3. Keyword Research and Ranking 
   4. SEO Campaign Tracking 
   5. On-page Optimization 
   6. Off-page Optimization 
   7. Local SEO Services 
   8. Link Outreach 
   9. Monthly Analytical Reporting 
2. Social Media: 
   1. Setup a clear and direct Marketing strategy based on current progress, previous marketing efforts, market trends and competition analysis. 
   2. Create compelling content strategy to increase brand awareness 
   3. Create and shoot high quality content that sells the experience associated with the brand resulting in lead generation and interest. 
   4. Increase social media engagement and perform community management 
   5. LinkedIn Organic Lead Generation 
3. Website: The focus of the new site is to engage target customers, showcase our services, and transition visitors into leads through a conversion optimized digital environment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. More traffic on the website and social media 
2. More business opportunities 
3. Organic Growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have regular meetings, so the communication is very fluent and direct. If we need to add/change something, they are there for us. They pay attention to the details, especially on the videos for social media. They gave us good ideas for our branding and explained us about the changes, the idea behind the logo for example.

What was your primary form of communication with Digiturnal?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with the creativity of the brand, they give us so many options. The good engagement on LinkedIn. For the website, we did not have so much news, so they came up with the idea of blogs which was amazing. Also, they helped us with the customer journey through the web, so it was easy for everyone.

Are there any areas for improvement or something Digiturnal could have done differently?

Social Media: sometimes less is better in the sense, a short sentence is more attractive than a super long text that the customer gets lost. SEO: it goes along with social media, so having a discussion with both teams since the beginning is more productive.

BACKGROUND

Please describe your company and your position there.

The Translation and Interpreting Institute (TII) is part of Hamad bin Khalifa University’s College of Humanities and Social Sciences. It was founded in 2012 with a remit to build capacity in Qatar and the region and to function as a physical and virtual space that delivers sophisticated translator and interpreter education, high-level training in a range of languages, and quality translation and interpreting services of the highest international standards. Its core mission is to equip students for a successful career as translators and interpreters in multiple language combinations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiturnal?

The form will be to give the center the flexibility to create on demand customer forms with dynamic payment and discount options. The purpose of the project is to engage target customers, showcase the client’s workshops, and transition visitors into sales leads through a conversion optimized digital environment.

SOLUTION

How did you select this vendor and what were the deciding factors?

Internet search. Digiturnal can offer a full-fledged technology, design and consultancy services. their team has significant experience in designing simple to more complex websites

Describe the project in detail and walk through the stages of the project.

design and develop a new website to fit our clients needs and satisfy the objectives. Utilize UX/UI best practices to create an intuitive digital environment

How many resources from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we have finished the website design & development phase

How effective was the workflow between your team and theirs?

high

What did you find most impressive or unique about this company?

They're highly creative.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I am working with CESCO, Consolidated Engineering Systems in the Capacity of IT Department In-charge for last 15 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiturnal?

We, CESCO being a market leader in providing security solutions for medium to large scale industries (Government, semi-government and private sectors), we found it very easy to propagate into larger area if we have an online platform. This is the reason behind us to seek a solution provider for design and implement the web platform.

SOLUTION

How did you select Digiturnal and what were the deciding factors?

Digiturnal is very approachable firm as the staff all are understanding the requirement as what the customer dreams and provide a best secured and same time cost effective solution.

Describe the project in detail and walk through the stages of the project.

It was a static web design, hence we need it to make it very attractive to the front end and make it easy for each visitor. All the aspects of our business entities have touched it very clearly and summarized it very deeply.

How many resources from the Digiturnal team worked with you, and what were their positions?

In total we worked with 3 staffs, each of them are deeply rooted with a very good hands on experience in the field, so they did not face any challenge during our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very happy with the output what Digiturnal provided back to us. Its more than what we asked from them.

How effective was the workflow between your team and theirs?

They are dedicated all the time round the clock for any discussions and we have not met any regression from our AIM.

What did you find most impressive or unique about this company?

Anytime approachable and ask for what I Think in my mind. They get it.

Are there any areas for improvement or something they could have done differently?

Considering the time, They met our limit, even though they could make better and fast delivery

BACKGROUND

Please describe your company and your position there.

I manage the website projects for our clients

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiturnal, and what were your goals?

One of our clients had a requirement for a bilingual (Arabic and English) WordPress website, as we don't have in-house developers and would like to have a local service provider. Digiturnal had done a great job on the requirements

SOLUTION

How did you select this vendor and what were the deciding factors?

We have already worked with the vendor for many other projects and were satisfied with the results.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work was to create a custom portfolio website on WordPress as per the custom design

How many people from the vendor's team worked with you, and what were their positions?

A project manager and developers were in touch with us for all the communications.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The client loved the documentation very well and was much happy with the dashboard.

Describe their project management style, including communication tools and timeliness.

We had a kick-off meeting with the client and we have done the design of the website at our end with the requirement specified. We have started design and content with Digiturnal and had a weekly follow-up on the status of the development. For any quick queries, we used WhatsApp for communication.

What did you find most impressive or unique about this company?

The website was completely custom developed with a friendly dashboard to control all the sections and the documentation provided was much helpful.

Are there any areas for improvement or something they could have done differently?

When we reviewed the website there were some minor bugs on the website which we let them know and they were quick on resolving the same.

BACKGROUND

Please describe your company and your position there.

I am the Talent Acquisition manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiturnal, and what were your goals?

We wanted to develop native mobile applications (both ios and android) to allow people to interact with celebrities, influencers and professionals and receive a video message. We had the idea but were looking for a company that takes care of all the technical aspects from A-Z.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched through Google and through our contacts here in Qatar. While there were good candidates internationally, we were looking for a local service provider with high standards of quality. Digiturnal team has experience in different parts of the world, mainly Germany and their team spoke professional and offered suggestions even before we signed the contract.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Digiturnal took us through the business model and helped us tweak few details in, then helped us setup business operations which were needed to design the app dashboard. The process went on to receive a professional UI/UX prototype that was later developed exactly as portrayed.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager, a marketing manager, an E-Commerce specialist, UI/UX design and a tech lead. We rarely got to speak to the developers which was good because it is very hard to communicate with them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 1 month, the design was completed and a beta version was shared with us. When the app launched, many companies asked us about the service provider as they were inspired by it's simplicity.

Describe their project management style, including communication tools and timeliness.

The project manager was friendly, very knowledgable and easy to communicate with. We actually become friends outside of work. He would always provide updates and suggestions. What I admired the most is the amount of transparency and honesty of the team when something didn't align with the plan which happens in every project. They used automated reports to show us the progress of development and even prototyping design tools to shows us how the app would be before it is delivered.

What did you find most impressive or unique about this company?

High quality standards is key here for sure!

Are there any areas for improvement or something they could have done differently?

I would suggest to actually reduce the number of tools they expose us to, to make it easier for us to review the progress.

BACKGROUND

Please describe your company and position.

I am the Digital Content Manager of College of Humanities and Social Sciences at Hamad Bin Khalifa University

Describe what your company does in a single sentence.

Postgraduate Education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digiturnal to accomplish?

• Form Builder
• Online Payment
• Integration with corporate ERP

SOLUTION

How did you find Digiturnal?

Referral

Why did you select Digiturnal over others?

Pricing first our budget, Good value for cost, Other

What was the size of Digiturnal’s team?

30

What was your primary form of communication with Digiturnal?

In-Person Meeting, Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing a web form builder with local bank payment gateway and integrated with QF ERP system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Cost
• Landmark deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MD Abdelrahman Haroun is the project manager and they ensured the technical team delivered our requirements on time and offered advice along the way.

What did you find most impressive or unique about this company?

Flexibility to adapt to internal and external difficulties to deliver the needed solution.

Are there any areas for improvement or something Digiturnal could have done differently?

There's nothing they need to improve on.

BACKGROUND

Please describe your company and your position there.

Amad Constructions is a construction and execution company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiturnal, and what were your goals?

We wanted to invest in a website to showcase our work. We hired Digiturnal to achieve this goal, generate more traffic and generate new leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

I know Mr. haroun personally, and he has always been an intellectual ever since, I trusted him and his team with these, from personal experiences. This included work ethics, quality and flexibility.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Kick off meeting, to set goal and timeline.
• Follow up meeting to review content and templates
• Basic layout format on figma to understand website design further
• Design development
• 3 meetings
• Going Live

How many people from the vendor's team worked with you, and what were their positions?

2 people:

• A Web developer
• a project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not yet

Describe their project management style, including communication tools and timeliness.

A weekly report and a weekly meeting. A discussion group for ease of communication. Online meetings, in case in person meeting were hard to pull off.

What did you find most impressive or unique about this company?

Their flexibility and patience were impressive.

Are there any areas for improvement or something they could have done differently?

More attention to detail, and more attention to comment reviews in order to save time and effort and move forward quicker.

BACKGROUND

Please describe your company and your position there.

I'm the General Manager of Trust Arabia which provides HR and Governmental Relations Services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiturnal?

It's a start-up business, so we have hired Digiturnal to make the Branding and Web Development

SOLUTION

How did you select this vendor and what were the deciding factors?

They have been referred through a sister company under ACEC Group

Describe the project in detail and walk through the stages of the project.

They were committed to the project timeline and stages

How many resources from the vendor's team worked with you, and what were their positions?

4 people including designers and PM

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

their methodology was organized and professional sound

How effective was the workflow between your team and theirs?

Their workflow was effective and each of their team members was assigned specific roles in certain areas.

What did you find most impressive or unique about this company?

the data mining was professional and effective, and the outputs are great

Are there any areas for improvement or something they could have done differently?

All good

BACKGROUND

Please describe your company and your position there.

I am the Business development manager for CESCO company which is working in Life Safety & ELV Systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiturnal?

Since we established our company in 2022 and we don't have a website to describe us. by moving forward and market changes nowadays the website turns to be one of the basics for every company. so we searched between a lot of website designers and found a really good company which impressed us by their talent and professionalism.

SOLUTION

How did you select this vendor and what were the deciding factors?

we looked for website designers through the yellow page and social media like Facebook and we selected them based on the affordable price and their strong experience background which appeared in the meeting.

Describe the project in detail and walk through the stages of the project.

After the kick-off meeting, they sent minutes of the meeting email, and then the project was done in 2 stages, initially, we selected the overall design and discussed the content then we had some tunning and finally, it was nice.

How many resources from the vendor's team worked with you, and what were their positions?

In total, they were two a project manager and the designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we received a lot of positive feedback from customers and also our employees and how the website helped them in their work.

How effective was the workflow between your team and theirs?

the project manager was a good listener, technically strong, flexible, and doing his job in a professional manner, also the designer has out-of-the-box ideas that helped us to reach our goal quickly moreover he is doing his job quickly at right time without delays.

What did you find most impressive or unique about this company?

Their customer service was impressive.

Are there any areas for improvement or something they could have done differently?

for us nothing.

BACKGROUND

Please describe your company and your position there.

I am IT officer of automobile spare reseller company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiturnal, and what were your goals?

We hired Digiturnal to develop ecommerce portal online store.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found contact details on social media, and contact them on their contact number, we decided to work with them due their way to handle our query and question, it was humble and professional way, secondly they answer our clarifications in clear and fairly. actually we consider them as our consultant and developer at same time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

development of ecommerce online store using wordpress and woocomerece. design of our Company logo and social media pages.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was main focal point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

it is under evaluation.

Describe their project management style, including communication tools and timeliness.

The result was good and aligned with our timeline.

What did you find most impressive or unique about this company?

They have good knowledge and experience

Are there any areas for improvement or something they could have done differently?

N/A everything's done smoothly.