DigitalZap

BACKGROUND

Please describe your company and your position there.

I am the Business Development Manager at a company that export Tobacco product to Malaysia, Hong Kong and Dubai from INDIA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DigitalZap, and what were your goals?

For an e-commerce portal and Android App we have hired DigitalZap. the goals were pretty clear to build an e-commerce portal and Android app to manage our inventory of the tobacco products.

SOLUTION

How did you select DigitalZap and what were the deciding factors?

After reviewing few other agencies and got to know about DigitalZap from my friend, got in touch with them and in the first interaction itself they have understood our requirement and in next 5 mins they have given an idea of a solution and after 2 days got the complete PPT on the solution and strategy to implement for our company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work is to build the e-commerce portal and android app to maintain the inventory. They used word Press for portal and shopify ads as well for the market places. for App they used Android.

How many people from the vendor's team worked with you, and what were their positions?

Including from CEO to sales and app developer also involved in our daily calls and weekly meetings. total of 6 people involved.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

they are pretty fast and quick and delivered the project before the deadline it self. in this pandemic Covid19 situation also they have handled awesome and gave us the best work commitment.

Describe their project management style, including communication tools and timelines.

They have used Gmail, Asana for project management and Slack for communication purpose.

What did you find most impressive or unique about this company?

The pricing, quality of work, and project timelines were really impressive.

Are there any areas for improvement?

No