Digital Strategy Other Digital Marketing Web Development
Confidential
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They took the initiative to fix code and things in order for the website to run more efficiently."

Jul 2, 2020

Head of Operations, Urban e-Shop

Pradip Bhume

Other industries
Pune, India
Phone Interview
Verified

Taking over digital marketing responsibilities for an electronics company, Digitalize The Globe conducted a site audit, optimized the platform for SEO, and handled social media and email marketing.

Exceeding initially set expectations, the team impressed by detecting inefficiencies within the platform and correcting them. The changes led to subsequent increases in inquiries, leads, and sales. Their experience and responsiveness to questions distinguished them from others in the market.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of operations for Urban e-Shop. We buy electronic products wholesale, fix any issues they may have, and sell them online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digitalize The Globe?

We needed digital marketing done.

SOLUTION

What was the scope of their involvement?

They did some web development, fixing and testing code. To optimize our website on search engines, they also took over SEO efforts. Additionally, they handling marketing over email, Facebook, and Instagram. They currently advise us on digital marketing strategy, including social media.

What is the team composition?

We work with four people from their team.

How did you come to work with Digitalize The Globe?

They did some work for a friend of mine, and he recommended them to me.

How much have you invested with them?

We spent about 50,000 rupees (approximately $57,000 USD).

What is the status of this engagement?

We began working together in January 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have seen an increase in traffic on the website since working with them. We’ve increased in customers, as well as inquiries about our products. They did a good job fixing things that weren’t right on our website. Feedback has been very positive from customers, and we are very happy.

How did Digitalize The Globe perform from a project management standpoint?

They did well. They were responsive and really helped us understand how digital marketing works.

What did you find most impressive about them?

They took the initiative to fix code and things in order for the website to run more efficiently. They are very experienced.

Are there any areas they could improve?

No, I can't think of anything.

RATINGS

5.0

"They provide excellent service."

Digitalize The Globe

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