Digital Present

BACKGROUND

Please describe your company and position.

I am the Executive Director of Progres Institute for Social Democracy

Describe what your company does in a single sentence.

Progres Institute is an independent, values-driven social-democratic think tank that connects citizens and politics through education, research, and societal dialogue.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Present to accomplish?

• To design and build a modern, credible website for the Progres Institute (progres.org.mk)

SOLUTION

How did you find Digital Present?

Referral

Why did you select Digital Present over others?

• Referred to me
• Company values aligned

How many teammates from Digital Present were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Present delivered an end-to-end website build for the Progres Institute (progres.org.mk), covering both the visual design and the full technical implementation.

Scope of work

• Discovery and planning (structure, pages, user journeys)
• UI/UX and visual design aligned with our identity and needs
• Full website development and deployment
• Content structuring and support with migrating/adding content
• Quality assurance (testing across devices/browsers) and final launch support
• Post-launch fixes and responsiveness to feedback

Key deliverables

• A modern, responsive, mobile-friendly website for progres.org.mk
• Clear site architecture and navigation (menus, page templates, consistent layout)
• Core pages and sections for: About/mission, programmes/activities, publications/resources, news/updates, and contact
• Admin-friendly setup so our team can easily update content
• Performance, security, and basic SEO foundations (clean structure, fast loading, metadata-ready setup)
• Launch + handover (working site live, with guidance/support for updates) 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After Digital Present rebuilt progres.org.mk, we tracked the impact in Google Analytics and Search Console and saw clear, measurable improvements: in GA, organic sessions increased by 93% (comparing [january-november 2024] vs [january-november 2025]), engagement rate improved, and average engagement time rose.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was solid and well-structured. They set clear milestones, kept communication consistent, and delivered the key items on time. When we had feedback or new requests, they responded the same day, explained options in a practical way, and implemented changes without unnecessary back-and-forth. Overall, it felt reliable and easy to work with.

They delivered everything agreed (and more) and were responsive to feedback and fixes throughout. Pricing wasn’t the cheapest option, but the work was professional and they delivered beyond the basic scope. Smooth, professional collaboration from start to finish. 

What was your primary form of communication with Digital Present?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just “build what we said”, they asked the right questions, spotted gaps early, and suggested improvements that made the website clearer and more usable. They were also very responsive and consistent, which made the whole process smooth and low-stress.

Are there any areas for improvement or something Digital Present could have done differently?

Overall, we’re very satisfied. If I had to name one area for improvement, it would be having an even more detailed written handover at the end (a short checklist or mini manual for updates, backups, and small content changes). They were responsive and helpful whenever we asked, but a slightly more structured post-launch guide would make it even easier for a team to onboard and maintain the site long-term.

BACKGROUND

Please describe your company and position.

I am a manager at Software Improvement Group

Describe what your company does in a single sentence.

Software Improvement Group (SIG) helps business and technology leaders drive their organizational objectives by fundamentally improving the health and security of their software applications through consultancy and Sigrid® - the software assurance platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Present to accomplish?

• Redesign our corporate website
• A more persona-based website focused on conversion

SOLUTION

How did you find Digital Present?

They found us

Why did you select Digital Present over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Best presentation in selection process

How many teammates from Digital Present were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main objective of the new SIG website is to generate high-quality leads, enhance conversion rate, and boost brand awareness. In order to achieve the objectives, a customer-centric website is favored to facilitate conversations with the target groups and establish a clear brand footprint with a holistic content strategy. Keywords: Simple, clear, UX designed, interactive and entertaining. Scope includes:

• Visual & interaction design cooperation with UX designer from SIG
• Development of front-end and back-end 
• Set up CMS
• Hosting and maintenance
• Upon delivery: education of SIG staff on the build-up of website and use of CMS

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Launch of the new website 
• Numbers in Google Analytics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project entirely was delivered late, but we did spent more time on design to made it perfect for us (and it does) and due to security requirements, the technical development had some challenges. But Digital Present made it happen.

What was your primary form of communication with Digital Present?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed with their good and clear communication. There no concessions made from design to development, so the website is working exactly the way it's designed.

Are there any areas for improvement or something Digital Present could have done differently?

The only things is, being a bit more clear on the timeline. What does a delay in certain sub projects mean for the entire timeline?

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company in the automotive business. We own various car dealerships.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Present?

We needed someone to review our website.

SOLUTION

What was the scope of their involvement?

Digital Present collaborated with Jennifer, our digital marketing manager, to build a new WordPress website for us from scratch. She created the framework, and they were in charge of our site’s optimization and all of the backend development needed to bring it to its current state. Additionally, they helped a lot with the design elements and features.

Digital Present also provided us with SEO and PPC services, implementing social media campaigns, and targeting our audience. We had more projects planned for them, but we ended up selling part of our business. Currently, they only help us with our site’s maintenance.

What is the team composition?

We’ve worked with two people from Digital Present: the owner and a developer.

How did you come to work with Digital Present?

Jennifer knew of Digital Present. We were deciding between several companies, but they pitched their idea, and she felt very comfortable with them; they knew what they were doing. She decided to hire them, and I just allowed her to do so.

How much have you invested with them?

We’ve spent around $40,000.

What is the status of this engagement?

We started working together in the spring of 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

At one point, we checked on specific areas of our business and saw an overall 20% increase in our metrics. During the development phase and the bulk of our engagement, Digital Present was very thorough, and they worked very fast.

Jennifer was very happy with them because she constantly got feedback from them, and they collaborated to get a lot of things done. To this day, they’re still very responsive.

How did Digital Present perform from a project management standpoint?

Digital Present performed very well. Jennifer had two-hour meetings with them once a week on Wednesdays to caught up on the project, and they kept track of bugs and issues that needed to be fixed.

What did you find most impressive about them?

Digital Present’s work quality is impressive. They’ve shown great design skills that made our site unique. Their deliverables are very good, and the accuracy of their work is exceptional.

Are there any areas they could improve?

No. They’re very accommodating, and they’ve met our expectations.

Do you have any advice for potential customers?

Establish your needs beforehand to communicate with them effectively and ensure that you’re engaged in the project.

BACKGROUND

Please describe your company and your position there.

Olive Medics is the UK’s dedicated healthcare specialist for staffing solutions, temporary and permanent psychiatrists and other full time Healthcare Specialist. Olive Medics is part of the Catalyst Care Group – comprehensive services provided by trusted experts, with one purpose – to transform care for the better.

We’re a national staffing solutions partner of choice for clients and candidates, covering the multitude of mental health specialties and roles (including general adult, forensic, child and adolescent, learning disability and eating disorders) ensuring everyone we work with receives a premier service.

We assist hospitals, clinics and healthcare companies within the public and private sectors recruit psychiatrists and psychologists in response to their growing demand for highly skilled medics. Our local knowledge of each region we operate in, with our ability to work in partnership with clients and candidates, enables us to match the most highly skilled mental health specialists to the most suitable vacancies.

Our mission is to place mental health specialists in the right job that matches their skills, experience and requirements. Both our clients and candidates are at the heart of everything the team at Olive Medics do.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present, and what were your goals?

We were setting up our two new companies in UK and we needed a complete branding solution and web sites that will target the mental health industry.

SOLUTION

How did you select Digital Present and what were the deciding factors?

We chose Digital Present by a recommendation, we had the first briefing meeting and they managed to understand our vision and idea in the first 10 minutes, they gave us suggestions that were even better of what we had. At the next meeting they presented us a landing page with full design covering everything that we asked, even the smallest details.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After our kick-off meeting, we had weekly meetings to follow up the process. Digital Present always met our demands and provided transparent access to make communication work as smoothly as possible.

How many people from the vendor's team worked with you, and what were their positions?

The Project Manager was our point of contact, also we had the 2 designers that we worked with for our branding plan.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are lunching the project at the moment, so far everything is working perfectly, especially the carriers section which is connected to our internal system.

Describe their project management style, including communication tools and timelines.

We had a weekly meetings with the Project Manager and we were planning the actions in a timesheet. There were delays from our side and they were very flexible and understanding.

What did you find most impressive or unique about this company?

Our experience working with Digital Present is wonderful. They were able to deliver everything we needed and more. They have the capacity to bring your vision to life, whether or not you have a technical background.

The team is extremely flexible and client-oriented, young, and dedicated professionals that brings quality and creative solutions. Digital Present is our long-term partner, and we look forward to our future projects.

Are there any areas for improvement or something they could have done differently?

Just to keep up the great work!

BACKGROUND

Please describe your company and your position there.

I am the Head of Software development in Eriden Corp, a company dedicated in providing ML solutions to our international clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present?

Our company website needed a redesign and we used to opportunity to go for a whole rebranding.

What were your goals for this project?

Our goal was to have a unique and easy to navigate website with branding that represented our company.

SOLUTION

How did you select Digital Present?

We were looking for a company that had strong online presence and and a fascinating portfolio, at the same time being able to work with our team in several timezones and at the end we choose DigitalPresent out of 4 other companies.

Describe the project in detail.

After choosing them, we had several meetings to explain our needs after which we received a proposal and multiple options to pick for in terms of branding. After the branding was selected we continued on with the website and working with their team was a pleasure.

What was the team composition?

We communicated with the project manager mainly and the communication was always professional. Their team was consisted of several personnel, but we never really had an issue with how everything went so we never asked to speak to the entire team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received a lot of positive feedback for the product and branding and even won an award.

How effective was the workflow between your team and theirs?

We had regular meetings with the project manager and I never felt like we were wasting any time, the meetings was fast, professional and with positive outcomes.

What did you find most impressive about this company?

What's outstanding is their speed, professionalism, quality and most of all, creativity.

Are there any areas for improvement?

Everything is in order and they offered to help us with any future changes and improvements.

BACKGROUND

Please describe your company and your position there.

I am COO of a tech-enabled company that builds the fanbase in China for non-Chinese celebrities and monetizes the fan base through merchandise and endorsement deals.

We are Hq'd in Los Angeles and have offices in Colorado, New York, Seoul and Shanghai. I am responsible for all operations including digital products, branding, web and tech development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present?

As a startup, we needed elite level branding collateral, inclusive of website, business cards, merchandise and so much more.

Since Digital Present has absolutely exceeded all expectation of the executive team, we are now increasing our engagement with them to include UI|UX for our mobile and web applications.

What were your goals for this project?

Branding and website that was eye-catching and immediately memorable.

SOLUTION

How did you select Digital Present?

I have worked with Digital Present in the past with another company. I was not a part of the decision making process on that last group but I was so impressed by their work that now I only go to them for design, UI/UX and dev work.

In fact I have several other businesses that I am a part of and ALL will use Digital Present moving forward.

Describe the project in detail.

We had a value proposition for a fledgling business that needed to have a wrap-around branding package that mad celebrities and investors alike believe we are the real deal. At first, we needed branding, website and pitch deck.

Digital Present was only given our business model and a very vague brief. What they came back with was beyond what we had allowed ourselves to hope for.

What was the team composition?

I worked directly with one project manager and other teammates came to assist here and there when questions arose.

Have a single interface point is hugely important to us as all I have to do is communicate with one person and everything gets handled on there end. Seamless and easy from my end.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since beginning with Digital Present, we have raised $1.85M and secured 17 celebrity clients. Our investor pool and clients is a direct reflection of seeing our collateral and knowing we are a real company.

How effective was the workflow between your team and theirs?

Easy as could be from my end. An email here, a WhatsApp there and everything gets done fast and efficiently. No complaints.

What did you find most impressive about this company?

Simply, how easily they get what we want from design and websites given so little information. We are one of those annoying companies that knows what we don't like . . . but offers little in the way of solutions. The guys at Digital Present somehow intuit what we need and deliver.

Are there any areas for improvement?

In all honesty, my only fear with Digital Present is can they continue to scale to handle all my businesses! I actually don't love writing these reviews because I don't want to give away my best kept secret!

That said, the Digital Present Team has been so good to me over the years I genuinely want only the best for them and wish them every success. Solid crew, great personality, over deliver and under promise. They are gems.

BACKGROUND

Please describe your company and your position there.

My company owns a portfolio of multiple digital properties spanning various niches.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present, and what were your goals?

We reached out to Digital Present to bring our vision of a niche social network to life. Since we don't have developers in-house it's customary for us to outsource development. We hired digital present to create a complex custom Wordpress platform that fit our desired needs.

SOLUTION

How did you select Digital Present and what were the deciding factors?

I reviewed Digital Presents previous work and discussed my project requirements. Their professionalism and willingness to go the extra mile was what made us sign on the dotted line. They were detailed, responsive, and had excellent communication skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This was a custom project built in PHP, JavaScript, CSS. My project started with Digital Present providing a proposal with detailed analysis and cost based on my requests. I was assigned a project manager and had a breakdown of milestones along with payment dates.

They were able to exceed my expectations by meeting deadlines within the agreed upon pricing structure.

How many people from the vendor's team worked with you, and what were their positions?

We had an amazing project manager who was our main point of contact (Nenad) however the owner Ivan didn't hesitate to step in and communicate or clarify when necessary. Knowing that we had a solid team behind our project was a great stress relief.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I was extremely happy with the final project. As well (this is important) when there were any bugs found the team was quick to address and fix them without hesitation. Keep in mind this was a complicated setup with encoding etc.

So having them able to troubleshoot, and rectify things was indispensable for a complex project.

Describe their project management style, including communication tools and timelines.

Our communications took place via Skype and email. Despite us having a time difference they were able to communicate effortlessly and I was never left wondering. It almost felt like having an onsite team.

What did you find most impressive or unique about this company?

What I found most impressive about Digital Present was their ability to go beyond in customer service. Once we got deeper into deployment of our project we realized we needed server management and even though this was not part of their original offering they decided that they could extend this to us.

It helped us tremendously and that type of customer service can't be quantified by a dollar amount

Are there any areas for improvement or something they could have done differently?

I have to say they were excellent in all regards.

BACKGROUND

Please describe your company and your position there.

I am the Founder and Chief Playmaker of Socially Powerful. We're a global, social-first marketing agency that drives guaranteed results for clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present, and what were your goals?

We hired Digital Present to bring our website into the modern era, with a full redesign. We had a very outdated site that was pieced together when we first started the business over four years ago.

We weren't proud of our website and it had long gone by its sell-by date, so needed a huge update and redesign to represent the new business we had become.

SOLUTION

How did you select Digital Present and what were the deciding factors?

We did our due diligence and spoke to a number of agencies to get an understanding of their core values, previous work and what they could offer us.

Digital Present stood out by far, not only on the professional level through their previous work, but also with the presentation they prepared and on a personal level also.

We felt they took time to understand our business, our vision and us as people. Their presentation for their concept for the website was spectacular and blew our socks away with the video to show how everything would come together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As I'm not a tech guy, I wouldn't be able to speak to the technologies used. However, there was a clear project timeline, roadmap and milestones in place that were hit by Digital Present, with weekly meetings to share their progress and discuss design changes.

How many people from the vendor's team worked with you, and what were their positions?

We had direct contact with the CEO and our Project Manager at all times. Whenever we had a question, they would be answered quickly and attended to.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We couldn't be happier with our new website, Digitial Present have built something that will stand the test of time and we won't hesitate to use them again in the future for when we update the site next time.

They worked for hand in hand with our SEO agency to ensure the website was built in the correct way to drive the results we wanted. This has resulted in our monthly website traffic more than trembling in numbers and hundreds of enquiries every month.

When we speak to our clients, they continually praise the look and feel of our website, together with the ease of navigation and design!

Describe their project management style, including communication tools and timelines.

Everything was communicated through emails and for quick answers there was a Whatsapp group for communication/feedback.

What did you find most impressive or unique about this company?

Their speed, reliability and knowledge were impressive. They were the perfect partner for this project.

Are there any areas for improvement or something they could have done differently?

I can't think of anything that could've been improved during the process.

BACKGROUND

Please describe your company and position.

I am the Operations of FrontLogix

Describe what your company does in a single sentence.

Transforming Customer Care with Workforce Excellence and AI-driven intelligence, accelerating data-powered growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Present to accomplish?

• Website maintenance
• Building LMS site

SOLUTION

How did you find Digital Present?

• Referral
• Other

Why did you select Digital Present over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Digital Present were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Technical Website Maintenance
• Website updates
• Security updates
• Building LMS site (WordPress based)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Both sites are up to date and great performing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every action item was delivered professionally and on time,

What was your primary form of communication with Digital Present?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Accessibility 
• Professionalism
• Technical skills & Knowledge 

Are there any areas for improvement or something Digital Present could have done differently?

So far, all expectations have been met

BACKGROUND

Please describe your company and position.

I am the Founder & Managing Principal of Xto4, LLc

Describe what your company does in a single sentence.

Xto4, LLC is a strategic consulting and innovation studio that builds, funds, and accelerates high-impact ventures—specializing in healthcare technology, AI-driven platforms, and complex go-to-market execution for founders, investors, and emerging companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Present to accomplish?

• Website Design
• Brand Identity
• UI/UX
• Mobile App Development

SOLUTION

How did you find Digital Present?

Referral

Why did you select Digital Present over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Digital Present were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Present has provided comprehensive digital design and development for multiple businesses I’ve helped build — including brand identity systems, world-class websites, mobile apps, UX/UI design, and full suites of marketing and operational collateral. For more than seven years, they’ve been the creative backbone of my ventures, consistently transforming complex, evolving ideas into cohesive digital ecosystems that drive real business growth.

Key Deliverables Included:
• Brand identity + logo systems
• Website design and development
• Mobile app design (UX/UI & product flow)
• Marketing collateral (digital + print)
• Presentation decks, pitch materials, and business documentation
• Product UI/UX for SaaS and digital platforms

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of their work have been consistently quantifiable: better conversion rates, longer user engagement, faster development cycles, and accelerated launch timelines. In several ventures, Digital Present’s UX/UI and web builds improved performance metrics by 20–40% and helped shorten time-to-market by more than 25%, while their branding and pitch materials strengthened investor traction and supported faster operational execution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has always been exceptional. They communicate clearly, set accurate timelines, and consistently deliver work on or ahead of schedule. Anytime I had a new request, a change in direction, or needed additional support, they responded quickly and thoughtfully, adapting without friction and keeping the entire process smooth and predictable.

What was your primary form of communication with Digital Present?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quality of work & Creativity. They are superstars.

Are there any areas for improvement or something Digital Present could have done differently?

I’m genuinely glad to see you receiving the praise and new work you’ve earned. Just promise you won’t get so busy that I lose my front-of-the-line status!