$10,000 to $49,999
May 2014 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're very responsive, which makes coordinating simple."

Feb 9, 2023

Manager, East End Veterinary Medical Centre

Anonymous

Other industries
Pittsburgh, Pennsylvania
11-50 Employees
Online Review
Verified

Digital Fix Consulting provides ongoing IT support for a veterinary hospital. Their responsibilities include upgrading hardware and software, migrating data, and providing IT support, among other tasks.

Digital Fix Consulting provides timely IT support and is highly flexible when it comes to accommodating the client's needs and schedule. The reliable team is responsive and approachable, ensuring a smooth workflow. Their cost-effective services and top-tier IT skills stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Medium Sized General Practice Veterinary Hospital. Hospital Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Fix Consulting?

Mac IT and network support, file sharing. Upgrading all old computers.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral from Apple Store.

Describe the project in detail and walk through their service package.

They took care of purchasing new computers to replace our outdated ones. Replaced all computers and migrated our data. Have provided ongoing support whenever issues arise.

How many resources from the vendor's team worked with you, and what were their positions?

Usually one point of contact that liaisons with others in the company when needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They finished as scheduled and were flexible to accommodate our business hours.

How effective was the workflow between your team and theirs?

They're very responsive, which makes coordinating simple.

What did you find most impressive or unique about this company?

They were cost effective and one of the very few that were comfortable and confident with Apple computers. They were also willing to contact our software company and coordinate with them.

Are there any areas for improvement or something they could have done differently?

None

RATINGS

5.0

Digital Fix Consulting

We do IT so you don't have to

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