Business Consulting Business Continuity Management IT Managed Services
Business Process Management Consulting
+1
$200,000 to $999,999
Oct. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their values, speed, efficiency, and support were excellent."

Jun 6, 2024

CEO, Sweet Retreats

Anonymous

Hospitality & leisure
Woodland Park, Colorado
11-50 Employees
Online Review

Digital DataComm provides IT support for a vacation rental company's phone systems, password recovery, accounting, and business management.

Digital Datacom effectively supported the client's needs. They seamlessly communicated through virtual meetings and email. Overall, the team was efficient, quick, and supportive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Sweet Retreats

Describe what your company does in a single sentence.

Vacation rental management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital DataComm to accomplish?

IT support
Accounting
As need extra help

SOLUTION

How did you find Digital DataComm?

Referral

Why did you select Digital DataComm over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Digital DataComm were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT support for phone systems, password recovery, accounting, business management for years

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Digital Datacom provided immediate help. This is important when I am providing high-quality customer service and with my busy schedule. I have too much on my plate to wait for my support. They are quick and that's what I need. The consulting for my business has been priceless. I have been able to work effectively, securely, and efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time, and it was very reasonable if it was late. Responded quickly which is what I need.

What was your primary form of communication with Digital DataComm?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their values, speed, efficiency, and support were excellent.

Are there any areas for improvement or something Digital DataComm could have done differently?

Nope they did great!

RATINGS

5.0

Digital DataComm

Simplifying Security, Compliance, and Technology

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