Digital Beauty

BACKGROUND

Please describe your company and position.

I am the Sales manager of Normandia Safety Protect

Describe what your company does in a single sentence.

We are a wholesaler of PPE(Personal Protective Equipement) in nord-west side of Romania

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Beauty to accomplish?

• They developed a own platform to manage all the offers, orders and invoices all in one.
• Memorize the prises/customers throught the offers or invoices.
• Build a B2B and B2C platform conected to our system they build from 0.
• They provide optimisaton of the process, automatisations of the orders, and conect all to logistc provider for automatic deliveries.

SOLUTION

How did you find Digital Beauty?

Referral

Why did you select Digital Beauty over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Digital Beauty were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project covered the implementation of an integrated customer relationship, quotation, order, and pricing management system, including a B2C platform with B2B customer login capabilities. Key deliverables included: Quotation Management: A centralized system that automatically updates existing quotations when the same products are quoted again, maintaining current prices, standardized product descriptions and images, fixed quotation layouts, and professional customer-facing documents. Order Management: End-to-end order tracking, from receipt to customer delivery, with real-time status updates at each stage, automated shipping label (AWB) generation, and one-click conversion of orders into final invoices. Dynamic Pricing Management: A pricing system that stores historical prices from quotations and invoices, automatically adjusts prices based on purchasing costs, and enforces predefined pricing rules to ensure consistency and minimum profit margins for each customer. B2C and B2B Customer Platform: Development of an integrated online platform allowing direct B2C sales and secure B2B customer access, providing customers with access to the automated processes and enabling the company to manage higher order volumes and serve more customers efficiently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We reduced processing time of the orders, time for invoicing, time for finding last provided price. We increased number of B2C orders via online shop.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently responded promptly, efficiently resolved every issue we encountered, and demonstrated excellent adaptability to the evolving requirements and needs arising throughout the project development process.

What was your primary form of communication with Digital Beauty?

In-Person Meeting

What did you find most impressive or unique about this company?

They understood my needs and worked closely with me to design and plan the company's future development.

Are there any areas for improvement or something Digital Beauty could have done differently?

Every success takes hard work and dedication. Keep your heads up, stay focused, and keep moving forward. Your best days are still ahead!