Diginnovators

BACKGROUND

Please describe your company and position.

I am the Chief Product Officer of SmartKarrot Inc.

Describe what your company does in a single sentence.

An AI based SaaS platform that automates and drives standardized operational activities at scale.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Diginnovators to accomplish?

• Develop & Maintain our Website, Blog.
• Help with Design & Development of Marketing Collateral

SOLUTION

How did you find Diginnovators?

Referral

Why did you select Diginnovators over others?

• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The team took our requirement of Designing a new website and took the entire thing end to end. First coming up with Design / UI options, then converting to the pages and forms, wrote code for the PHP forms and optimized for performance. The team also helped us with designing screens for our SaaS platform, helped improve them both from the UI as well as UX perspective.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website continues to grow in terms of traffic it receives, and positive comments it gets from visitors. We are very happy with their ongoing maintenance efforts. Additionally, we like their work around SEO Optimization and Performance Improvement, and tweaks for Mobile access. Our SaaS platform is running strong on the features designed by this team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Things are delivered on time. Most of the time. 
• The odd delay is rare and hence acceptable. 
• Meetings and Updates are regular.

What was your primary form of communication with Diginnovators?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Team Members close to the work, and aware of the status. 
• Understand the need for regular communication in today's distributed work environment. 
• Have been supportive with flexibility on work hours during special / urgent needs.

Are there any areas for improvement or something Diginnovators could have done differently?

They could get to the next level very quickly by enhancing their testing before releasing to client.

BACKGROUND

Please describe your company and position.

I am the Ecommerce Website of Khalkho Apparels

Describe what your company does in a single sentence.

Seilling Unisex Caps on Ecommerce Website

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Diginnovators to accomplish?

• Logistics API Integration
• Enhancing overall look and feel of the webiste
• Integration of Emails with the webiste
• Adding Discount on shippings
• Enhancing Mobile Responsiveness of the webiste
• Adding payment features
• Creating track my order page with API Integration

SOLUTION

How did you find Diginnovators?

• Online Search
• Referral

Why did you select Diginnovators over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Diginnovators were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope 1: 

• Home Page changes
• Update the product preview design
• Social media links integration on the webiste:
• Add button - "Shop All" and link it to product page
• Add/ edit FAQ section
• Return and refund page - Textual updates
• Product page - Remove mastercard logo from payment section
• Cart page - Text alignment from extreme left with a space
• Mobile responsiveness - Correct the web pages on mobile.
• Return API integration

Change Requests: 

• Feature/ Module - Description
• Launch Offer Header - Rephrase it to - LAUNCH OFFER - 25% DISCOUNT ON ALL PURCHASES - USE CODE SUPERSTAN25 SHOP NOW
• Button Alignment - SHOP ALL COLLECTION - Please align it in the center
• FAQ edit - In FAQ - The question should come - What payment methods do you accept?
• When we click on an image of the product and when we see the images listed, some of them have 2 same images. can we remove the duplicate images. Also below ADD TO BASKET - its shows images of cards, can we remove them or show images of VISA, MASTERCARD, NETBANKING, UPI. also please remove CHECK PINCODE.
• Cart Update - When we add a product in the basket, and then when we view the basket, after that if we click remove item, The cart gets empty but some old pictures shows below. Attached is the screen shot for you reference.
• Email updates - When a customer orders a product, he should receive mail from superstan.in. Right now it shows via srv1189.mail-hosting.eu.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An excellent company with outstanding employees who excel in paying attention to detail and working proactively. They consistently provide updated end-of-day reports and possess a deep understanding of software applications. They also demonstrate a strong ability to provide effective solutions to challenges as they arise in various aspects of the work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was finished on schedule. The team is highly supportive in all areas of development, including interface creation and application design.

What was your primary form of communication with Diginnovators?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Team Collective Efforts in providing solution on time.

Are there any areas for improvement or something Diginnovators could have done differently?

Everything was perfect.