Digi9 Reach Info Systems

BACKGROUND

Introduce your business and what you do there.

I’m the sales manager of VAPS Technosoft Pvt Ltd, an education technology company. We provide cloud-based ERP software for schools and colleges, streamlining academic and administrative operations such as admissions, attendance, exams, fees, payroll, and reporting on a single, user-friendly platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digi9 Reach Info Systems?

We hired Digi9 Reach Info Systems to generate qualified leads and improve visibility for our education ERP. The goal was to build a steady pipeline of school/institution inquiries and improve conversions.

SOLUTION

What was the scope of their involvement?

Digi9 Reach Info Systems handled the end-to-end scope covering the setup and optimization of the education ERP platform, including requirement mapping and workflow structuring. The key deliverables included modules for admissions, attendance, exams, fee management, payroll, and reporting dashboards with basic automation for school operations. The team also supported training, resolved issues, and handled minor enhancements to ensure smooth ERP adoption.

What is the team composition?

We worked with three teammates from Digi9 Reach Info Systems.

How did you come to work with Digi9 Reach Info Systems?

We found Digi9 Reach Info Systems on their official website. We chose them because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We spent $10,000–$50,000.

What is the status of this engagement?

We worked together from April 2025–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a 30%–40% increase in qualified leads and enrollments. There was also better conversion efficiency and higher engagement from targeted campaigns, indicating stronger market traction. Engagement from ads and outreach also improved by nearly 40%, with a lower cost per lead and better inquiry-to-enrollment quality.

How did Digi9 Reach Info Systems perform from a project management standpoint?

We mainly communicated via email and messaging apps. Digi9 Reach Info Systems delivered on time.

What did you find most impressive about them?

Their support throughout the project was impressive.

Are there any areas they could improve?

Overall, the work was effective, but there was scope for faster iteration in campaign testing and optimization cycles.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of VoizPanda, an AI-powered voice platform that automates phone conversations to help businesses with customer support, lead qualification, and communication across multiple languages.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digi9 Reach Info Systems?

We needed help developing and improving our app, specifically to enhance its voice AI capabilities, performance, and overall UX.

SOLUTION

What was the scope of their involvement?

Digi9 Reach Info Systems has developed and refined our app, improving its voice AI functionality, integrating calling features, optimizing performance, and enhancing the UI. The team has built the core voice automation modules from scratch and improved existing features like call handling, speech recognition accuracy, and response flow to make the conversations more natural and reliable. Key deliverables include a stable app build, voice automation modules, and backend support for handling conversations efficiently.

What is the team composition?

I'm unsure as to how many teammates from Digi9 Reach Info Systems work on our project.

How did you come to work with Digi9 Reach Info Systems?

I found Digi9 Reach Info Systems on Clutch. The team offered good value for the cost and was referred to me.

How much have you invested with them?

We’ve spent around $10,000-$49,999.

What is the status of this engagement?

We started working with Digi9 Reach Info Systems in March 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen measurable improvements in call stability, faster response times, and higher accuracy in speech recognition, along with more natural conversation flows. Overall, the app has become more reliable and handles a higher volume of voice interactions efficiently. Specifically, we’ve observed around a 25%–30% improvement in speech recognition accuracy, a 35% reduction in response time, and improved call stability with fewer drop-offs. Additionally, the system can handle a higher volume of concurrent voice interactions without performance issues. We’ve measured these improvements over 2–3 months following a major release where the updated voice automation modules and performance optimizations were deployed.

How did Digi9 Reach Info Systems perform from a project management standpoint?

Digi9 Reach Info Systems’ project management is well-structured and efficient. The team maintains clear communication throughout the process, follows a consistent development schedule, and delivers the key milestones on time. We communicate via virtual meetings.

What did you find most impressive about them?

Digi9 Reach Info Systems’ ability to quickly understand complex voice AI requirements and translate them into working features stands out. The team is flexible with changes during development and focuses on making sure the core voice interactions work reliably in real usage scenarios.

Are there any areas they could improve?

Overall, the collaboration has gone smoothly. If anything, earlier alignment on detailed technical specifications and edge-case handling in voice interactions could have helped streamline some iterations. However, Digi9 Reach Info Systems is responsive in addressing feedback quickly throughout the project.

BACKGROUND

Introduce your business and what you do there.

I’m the head chef of Flavour Frenzy, a startup that connects home chefs and professionals to get healthy home foods.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digi9 Reach Info Systems to accomplish for your food & beverage startup?

We hired Digi9 Reach Info Systems to validate our app idea and acquire quality users.

SOLUTION

Can you describe the scope of work Digi9 Reach Info Systems handled for Flavour Frenzy?

Digi9 Reach Info Systems has designed and developed basic landing pages, set up initial campaigns, and tested user acquisition. The team has also provided feedback and analytics to validate demand and user behavior. Digi9 Reach Info Systems has played a key role in validating that our app concept works and is reaching the right target audience.

What is the team composition?

We’ve worked with 2–5 teammates from Digi9 Reach Info Systems.

How did you come to work with Digi9 Reach Info Systems?

We found Digi9 Reach Info Systems through an online search. We chose them because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with Digi9 Reach Info Systems in February 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a consistent flow of sign-ups and initial orders, indicating that our app is reaching the right audience and generating demand. Employee onboarding has increased by around 20%–30%, while guest/user sign-ups have grown by approximately 30%–40%, indicating strong early adoption and interest.

How did Digi9 Reach Info Systems perform from a project management standpoint?

We communicate with Digi9 Reach Info Systems through in-person meetings.

What did you find most impressive or unique about them?

We’re impressed with Digi9 Reach Info Systems’ support.
Are there any areas they could improve?

No, there weren’t any.