DHYANA INFOTECH

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Kintsugi

Describe what your company does in a single sentence.

Develop Voice AI for mental healthcare.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DHYANA INFOTECH to accomplish?

• iOS app development for voice journaling data annotation

SOLUTION

How did you find DHYANA INFOTECH?

Upwork

Why did you select DHYANA INFOTECH over others?

• High ratings
• Good value for cost
• Company values aligned
• Honest, reliable

How many teammates from DHYANA INFOTECH were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Worked closely with Vishal to develop and productize a voice journaling application for Kintsugi. We went through several iterations together and we continue to work on minor updates as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had several builds pushed through the Apple App store. Periodically, we have a refactor and new features added to the app. Vishal is honest, reliable, and hard-working. I had worked with 4 other iOS developers prior to Vishal and have been working with him since.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Given my experience as a Product Manager, it was easy to work closely with Vishal on tight deadlines. After delegating design to a designer, it was also easy to start adding Kintsugi team members in working and troubleshooting with Vishal as the complexity of our products expanded. Vishal has made himself available even for video calls to ensure a project was completed to our full satisfaction. I'd definitely recommend DHYANA INFOTECH for iOS projects new and fully-featured. Vishal was always interested in learning and increasing his area of expertise, and I found that unique in working with him.

What was your primary form of communication with DHYANA INFOTECH?

Email or Messaging App

What did you find most impressive or unique about this company?

See previous note.

Are there any areas for improvement or something DHYANA INFOTECH could have done differently?

Sometimes attention to detail had to be reinforced. I would suggest a seasoned Product Manager work with Vishal. 

BACKGROUND

Please describe your company and position.

I am the CEO of 1678483 AB Corp

Describe what your company does in a single sentence.

Medical billing software and services used by physicians to get reimbursed by the provincial government.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DHYANA INFOTECH to accomplish?

• Full iOS app design and development in SwiftUI in a timely manner
• Set up all backed support using various AWS products and services
• Continuous feature upgrades, QA, product maintenance

SOLUTION

How did you find DHYANA INFOTECH?

• Online Search
• Upwork.com

Why did you select DHYANA INFOTECH over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from DHYANA INFOTECH were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete end to end iOS app services from design to release to sustainment to feature upgrades.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The end product and its capabilities is better than anticipated.

One measurable outcome from our project was a 30% increase in user retention within the first three months after launch, achieved through targeted improvements in app usability and performance. We also successfully reduced app crash rates by 40%, as measured by Crashlytics reports, enhancing overall user experience and satisfaction.

Additionally, the app generated 15% more daily active users (DAU) than projected, indicating strong market adoption. On the business side, in-app purchases and ad revenue grew by 25%, directly contributing to the financial success of the product.

These results were possible due to our strategic focus on user feedback during development, rigorous QA testing, and continuous app updates based on analytics data

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was highly organized and responsive. They utilized Agile methodologies, breaking the project into sprints with clear milestones. This approach ensured 90% of deliverables were completed on or ahead of schedule, and any minor delays were promptly communicated with a clear plan for resolution.

They maintained excellent communication through weekly progress updates and were quick to adapt to our evolving requirements. For instance, when we requested an additional feature late in the development cycle, they conducted a feasibility analysis within 24 hours and re-prioritized tasks without compromising the project timeline.

Their proactive problem-solving and responsiveness made us feel confident and supported throughout the project. Overall, their ability to balance flexibility with discipline ensured the app was delivered on time and exceeded our expectations of delivering a top-quality product while maintaining clear and responsive communication throughout the project.

What was your primary form of communication with DHYANA INFOTECH?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company was their ability to combine technical expertise with a user-centered approach. They didn’t just focus on delivering a functional app—they prioritized understanding our audience and aligning the design and features with our business goals. Their attention to detail in creating an intuitive user experience really stood out.

Another unique aspect was their commitment to transparency and collaboration. They involved us at every stage of the project, from wireframing to testing, and even provided detailed insights from analytics tools to help us refine our vision.

Finally, their dedication to post-launch support was exceptional. They proactively monitored app performance and provided updates that further improved user satisfaction. This level of care and long-term partnership was unlike anything we’ve experienced with other companies.

Are there any areas for improvement or something DHYANA INFOTECH could have done differently?

Initially, we noticed that DHYANA INFOTECH focused heavily on adhering to their structured processes, which could have felt rigid. However, this turned out to be a major advantage as it ensured the project stayed on track and milestones were met consistently.

What truly impressed us was their flexibility within that structure—when we needed adjustments or had additional requests, they seamlessly incorporated them without disrupting the timeline. This combination of disciplined project management and adaptability showed their dedication to delivering both quality and client satisfaction.