DFW IT Partner

BACKGROUND

Please describe your company and position.

I am the Owner of Precision Creative

Describe what your company does in a single sentence.

Precision Creative is a website, marketing, and branding firm that leverages technology to deliver exceptional creative media services that build our clients' businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DFW IT Partner to accomplish?

• We required more resources because our development team was at capacity. More bespoke software development was done for us by DFW IT Partner.

SOLUTION

How did you find DFW IT Partner?

• Online Search
• Clutch Site

Why did you select DFW IT Partner over others?

• Good value for cost
• Company values aligned

How many teammates from DFW IT Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The application is a private database used by marketers and advertising firms. We designed it with particular contacts, reporting, and invoicing criteria in order to track not just our clients but also the Advertisers/Brands they represent. The program syncs with several programs in production and serves as a daily tool for our operations and client services teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our team uses the product every day, so that's how I gauge success. Every day we schedule our clients' ads with outlets, so there was a learning curve, but it worked out.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We go over our demands with them, and they track them using software. They complete a two-week sprint, come to us with any follow-up queries, and then show us what they've created.

What was your primary form of communication with DFW IT Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their methods and communication abilities were impressive. They are systematic and capable of inferring and repeating back in their own tongue:

Are there any areas for improvement or something DFW IT Partner could have done differently?

They seem to have done a great job on the repairs.

BACKGROUND

Please describe your company and position.

I am the Management Consultant of Capgemini Invent

Describe what your company does in a single sentence.

Capgemini Invent's worldwide business line offers CxOs assistance in envisioning and shaping their company's future by leveraging its industry-leading expertise in strategy, technology, data science, and creative design. Digital innovation, consultancy, and change are all offered by Capgemini Invent.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DFW IT Partner to accomplish?

• Custom Software Development

SOLUTION

How did you find DFW IT Partner?

• Online Search
• Clutch Site

Why did you select DFW IT Partner over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from DFW IT Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project's scope involves setting up new kiosks and virtual machines (VM servers) in addition to updating all of the present Windows servers to the most recent version. We also switched our counter system over to ASP.net. Most of the system issues have been fixed with the assistance of the expert team that DFW IT Partner sent to work on our project. Our productivity has skyrocketed in the workplace.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

DFW IT Partner consistently delivers services of the highest level, and they react swiftly and efficiently in the event of a problem or other exceptional circumstance. The DFW IT Partner staff has a wealth of experience and training. They are professionals with the requisite skill sets to complete projects on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Because of their ability to adapt to our project requirements and timelines while maintaining a fair pricing, DFW IT Partner genuinely stands out from other vendors.

What was your primary form of communication with DFW IT Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have an excellent team, and their prices seem reasonable. They adjust to our expectations as well, thus we value that we can easily scale up and down with them.

Are there any areas for improvement or something DFW IT Partner could have done differently?

No complaints exist regarding us. We're still enthusiastic about growing our collaboration with them.

BACKGROUND

Please describe your company and position.

I am the BIM Manager of GulfTech Design Consultancy

Describe what your company does in a single sentence.

Leading MEP Design & BIM Consultant/Service Provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DFW IT Partner to accomplish?

• Our website had been severely outdated for a long time, so our Chief and Council directed me to seek proposals for a brand-new website. We hired DFW IT Partner for web design.

SOLUTION

How did you find DFW IT Partner?

Clutch Site

Why did you select DFW IT Partner over others?

• Pricing fit our budget
• Good value for cost

How many teammates from DFW IT Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DFW IT Partner impressively transformed our online presence. Their work spanned conceptualization, design, and development, resulting in a visually stunning, user-friendly website. Key deliverables included responsive design, intuitive navigation, and a robust backend. The team's attention to detail and timely delivery make them our top choice for web design. Highly recommend for a standout online experience!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

DFW IT Partner exceeded our expectations! The web design project yielded tangible outcomes, showcasing a significant boost in user engagement and a remarkable increase in site traffic. Their innovative approach not only enhanced the aesthetic appeal but also improved overall functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DFW IT Partner exceeded our expectations in web design. Their project management was impeccable, ensuring a seamless process from conception to execution. Timely delivery was a strong suit, meeting every milestone efficiently. They demonstrated exceptional responsiveness to our needs, addressing concerns promptly and effectively.

What was your primary form of communication with DFW IT Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

DFW IT Partner exceeded my expectations in web design. What impressed me most was their seamless blend of creativity and functionality. They truly understood our vision, translating it into a visually stunning and user-friendly website. The team's attention to detail, responsiveness, and commitment to delivering beyond our expectations set them apart.

Are there any areas for improvement or something DFW IT Partner could have done differently?

DFW IT Partner exceeded my expectations in web design! Their team demonstrated exceptional creativity and technical expertise. The website they crafted perfectly aligns with our brand vision. While the overall experience was positive, minor improvements in communication during certain project phases could enhance the client experience.

BACKGROUND

Please describe your company and position.

I am the Engineer of dentsu

Describe what your company does in a single sentence.

dentsu international Technologies is a company engaged in the design and implementation of advanced software systems for various industries. The company is an expert and a global leader in software development that requires the use and application of different computing platforms, and carries products that can translate applications between the different kinds of devices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DFW IT Partner to accomplish?

• DFW IT partner was contracted to help set up our Cloud infrastructure and CI/CD.

SOLUTION

How did you find DFW IT Partner?

• Online Search
• Clutch Site

Why did you select DFW IT Partner over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from DFW IT Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DFW IT Partner closely estimated a timeline within which the building blocks of the infrastructure could be completed. This includes identifying key epics to be implemented, finalising tools for CICD, running the workloads on Kubernetes and determining how to work in conjunction within the boundaries enforced by our Secops team. DFW IT Partner was able to deliver production ready infrastructure in the first three months. DFW IT Partner also helped in the development of a new version of the user facing frontend application in Element5. This involved integrating with a number of third party apps, spiking new tools, collaborating with a number of different teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were able to complete the assigned tasks on schedule and budget. The quality of the technical work was high.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We followed the Agile process with ClickUp tool. DFW IT Partner had the Agile expertise and had no issues following the best practices of Agile that we follow.

What was your primary form of communication with DFW IT Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

DFW IT Partner has always focused on the quality of delivery. Their senior team members and even the founder do not hesitate to jump in case of issues to make sure Element5 delivery goes as planned. They were able to ramp up the team as per our needs within short notice.

Are there any areas for improvement or something DFW IT Partner could have done differently?

I couldn't think of any.

BACKGROUND

Please describe your company and position.

I am a manager at Prequel Inc.

Describe what your company does in a single sentence.

Prequel Inc is a company that provides a video and audio editing app for creative professionals and enthusiasts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DFW IT Partner to accomplish?

• To develop a custom software that can handle the complex and diverse needs of our app users, such as video and audio editing, effects, transitions, filters, overlays, captions, music, and more.
• To ensure the software is secure, reliable, scalable, and user-friendly.

SOLUTION

How did you find DFW IT Partner?

• Online Search
• Clutch Site

Why did you select DFW IT Partner over others?

• Pricing fit our budget
• Good value for cost

How many teammates from DFW IT Partner were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired DFW IT Partner to thoroughly analyze our app’s features, functions, and requirements. After this, they were to design a high-level architecture and a detailed plan for the software development. The following are the other aspects of the job 

1. To perform testing and debugging of the software at every stage of development. 
2. To provide documentation and support for the software. 
3. To deliver the software in phases, with each phase consisting of a set of key deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. The software met all the functional and non-functional requirements specified by us. 
2. The software passed all the quality and performance tests conducted by us and by independent testers. 
3. The software received positive feedback from our app users and stakeholders. 
4. The software increased our app’s user base, retention rate, engagement rate, and revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered items on time and responded to our needs promptly. They used the following tools and methods for project management: 

1. They used Agile methodology for software development, which allowed them to adapt to changing requirements and feedback quickly and efficiently. 
2. They used Jira for project tracking, collaboration, and reporting. They created a project board with sprints, epics, stories, tasks, bugs, etc. They updated the board regularly with their progress and status. 
3. They used GitHub for version control and code review. They created a repository for the project and followed a branching strategy. They submitted pull requests for code review and merged code after approval. 
4. They used Slack for communication. They created a channel for the project and invited us to join. 
5. They communicated with us daily via messages, calls, and video conferences. They shared updates, questions, feedback, issues, etc. on Slack.

What was your primary form of communication with DFW IT Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive or unique about this agency was their expertise, creativity, and passion. They had a team of highly skilled and experienced developers who knew how to use the best frameworks and technologies for our project. They also had a team of creative designers who came up with innovative ideas and solutions for our app’s features and functions. They were passionate about their work and showed enthusiasm and dedication throughout the project.

Are there any areas for improvement or something DFW IT Partner could have done differently?

There were not many areas for improvement or things they could have done differently. However, one thing we would suggest is to have more frequent meetings with us to discuss the project’s progress and challenges. Sometimes we felt that we were not fully informed or involved in some aspects of the project. We would have appreciated more transparency and communication from their side.

BACKGROUND

Please describe your company and position.

I am an executive at Pure Executive

Describe what your company does in a single sentence.

We are the leading professional recruitment company in the East of England

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DFW IT Partner to accomplish?

• We hired DFW to help us secure a client of ours server

SOLUTION

How did you find DFW IT Partner?

Online Search

Why did you select DFW IT Partner over others?

• Pricing fit our budget
• Good value for cost

How many teammates from DFW IT Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached DFW for partnership in building and implementing a container-based architecture and further cloud services in AWS. They were to evaluate our client's architecture options, set requirements, and ultimately implement the final design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

DFW has helped our client's company implement and release a more efficient cloud architecture, better manage their cloud applications and meet their development goals. Based on their quality of work, we would like to work with them again.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our client reported that they communicated effectively over frequent webcalls and they've always deliver solutions in-line with their timelines.

What was your primary form of communication with DFW IT Partner?

Virtual Meeting

What did you find most impressive or unique about this company?

DFW was very professional in their communication. Our client spoke highly of them and we are glad to have worked with them.

Are there any areas for improvement or something DFW IT Partner could have done differently?

We received no negative report from our client but I'll just say, keep up the good work.

BACKGROUND

Please describe your company and position.

I am the Global Partnerships Manager of Vodafone

Describe what your company does in a single sentence.

Vodafone is renowned for its technological advancements in mobile and fixed telecommunications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DFW IT Partner to accomplish?

• To assist us in locating an ERP solution through market research, we engaged DFW IT Partner. To put things in perspective, we had 20 companies that were manufacturing batch processes. We chose multiple ERP companies when we completed our ERP. Since the majority of our businesses provided discrete tech services, we concentrated on them.

SOLUTION

How did you find DFW IT Partner?

• Online Search
• Clutch Site

Why did you select DFW IT Partner over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from DFW IT Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Finding solutions that would satisfy our process manufacturing needs was our main priority. DFW IT Partner conducted market research for that, but since our firms were allowed to choose their own technologies, they weren't responsible for implementation. We desired to provide those companies with options.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Although we lacked precise analytics, DFW IT Partner saved us time. The team's recommendations were the exact starting point for two of our three ERP projects. We completed the analysis in less than a month and a half. About fifteen to twenty members of those teams applied the suggested fixes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was nicely managed by DFW IT Partner. Our communication was frequent and unambiguous. Don and I had formal meetings once a week, but we also spoke regularly as issues came up. 

Every few weeks, David would check in with me to see how things were doing and to address any concerns we had. They were seasoned professionals who grasped our goals, so we didn't need to make constant adjustments; everything worked perfectly.

What was your primary form of communication with DFW IT Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were quite knowledgeable about ERP systems. They sent that information to our IT leadership and, occasionally, to our operation directors who participated in the discussions. They comprehended our worries and conversed in commercial terms. For us, this was really significant.

Are there any areas for improvement or something DFW IT Partner could have done differently?

No, none were present.

BACKGROUND

Please describe your company and position.

I am the Property Manager of Pegasus Residential

Describe what your company does in a single sentence.

Pegasus Residential is an NMHC real estate company that prioritizes excellent customer service, high-energy sales, and operating with an ownership mindset.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DFW IT Partner to accomplish?

• Custom Software Development

SOLUTION

How did you find DFW IT Partner?

Clutch Site

Why did you select DFW IT Partner over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from DFW IT Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DFW created a dashboard that enables my clients to upload new projects they'd like me to work on by logging into a portal. Additionally, I can share updates and progress immediately through the dashboard, which has eliminated the need for the regular email back and forth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I don't have any precise stats yet because I haven't deployed the product, but I've really enjoyed working with DFW and am looking forward to continuing our partnership in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, DFW did well. They gave us weekly updates, and we got together every other week to talk about our goals and assess our progress. Everything went off without a hitch.

What was your primary form of communication with DFW IT Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about DFW for me was their proactive approach; they were eager to learn about and address my needs. They were also quite approachable and conversational.

Are there any areas for improvement or something DFW IT Partner could have done differently?

Nothing about my experience could be improved; everything went well and suited my needs.

BACKGROUND

Please describe your company and position.

I am the VP Marketing & Sales of Fero International Inc.

Describe what your company does in a single sentence.

Fero provides modular solutions to the infrastructure challenges

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DFW IT Partner to accomplish?

• Primary goal was to clean-up and stabilize our code, which was already 8 years old. More importantly, the task was to then rebuild our app, from scratch, in order to bring the code up to date, and also reach users on the Android platform.

SOLUTION

How did you find DFW IT Partner?

• Online Search
• Clutch Site

Why did you select DFW IT Partner over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from DFW IT Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Once DFW IT Partner was selected, they conducted a "discovery" phase, during which they became familiar with our product, and got a good feel for our issues and needs. A time and cost proposal was prepared, reviewed, adjusted, and eventually signed off... and then we got to work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over the past three Month, we stabilized the original iOS code, and subsequently, re-built the entire app for iOS and Android. Since then, we have had numerous additional app updates and upgrades.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

By having a very detailed online ticketing system, and having a clear understanding of how tickets are opened, addressed, tested, signed-off, and released, we have managed to have a very clear workflow, that all parties follow.

What was your primary form of communication with DFW IT Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to achieving the expected result was impressive! We had a very significant deadline that was severely missed, however, the company agreed to continue development, at no cost, until which time the pre-defined product milestone/deliverable had been achieved.

Are there any areas for improvement or something DFW IT Partner could have done differently?

After 3+Months of partnership, the team now has a very clear view into the app and its complexities. As a result, when new tasks are defined, the delivery timelines are becoming much more realistic, although there is room for improvement.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Cerotid Inc.

Describe what your company does in a single sentence.

IT Consulting Services and Software development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DFW IT Partner to accomplish?

• Development of Vendor Management Software

SOLUTION

How did you find DFW IT Partner?

• Online Search
• Referral

Why did you select DFW IT Partner over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from DFW IT Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a Vendor Management software and hired DFW IT Partners. This software manages our staff, vendors and billing process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are really happy with the product, service and pricing from them. The project completion and delivery was smooth and timely.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes it was on time. Response were via email, calls and virtual meetings.

What was your primary form of communication with DFW IT Partner?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Dedication, clarity and communication. Overall process was thorough and exceed dour expectation.

Are there any areas for improvement or something DFW IT Partner could have done differently?

They are getting better on all areas. Their experience will just improve them to next level.