Dextrous InfoSolutions

BACKGROUND

Please describe your company and your position there.

I am the co founder of my company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dextrous InfoSolutions ?

we hired dexterous InfoSolutions for an healthcare solutions app

What were your goals for this project?

to help long term care markets manage there business with software

SOLUTION

How did you select this vendor?

i web searched for local software developers in our area

Describe the project in detail.

once they agreed to take our money for the project they started off promising everything we asked for in our business software proposal, midway point they were unresponsive to email or phone messages and then by that time it was too late they had already taken almost all of our money.

What was the team composition?

dextrous has no employees just one person running there us projects mr ahbijit sil who will lie to any exstent to obtain your money.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

horrible! they took all of our money , software idea and codes. 

How effective was the workflow between your team and theirs?

terrible. They blocked us and said they would sue if we emailed them again about our project.

What did you find most impressive about this company?

nothing!

Are there any areas for improvement?

yes they need to stop takeing client money and putting there own name on client projects on mobile apps websites and other software solutions

Company Responses

The vendor responded on January 24, 2020.

We value our customer’s trust in on-time quality delivery. You and potential clients gave us kudos for quality work. We delivered everything on time, but you had always delayed the payment. Adding false accusations shows your unprofessional attitude.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Elebaan, an e-commerce business focused on selling quality lifestyle and fashion products online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dextrous InfoSolutions to accomplish for Elebaan?

We hired Dextrous InfoSolutions to design and develop a professional e-commerce website for Elebaan and to improve our online visibility through SEO and digital marketing strategies that help attract more customers and increase conversions.

SOLUTION

What was the scope of their involvement?

Dextrous InfoSolutions handled the complete website development and digital support for our e-commerce project at Elebaan. Their scope of work included designing and developing a user-friendly website aligned with our brand, setting up the basic e-commerce structure with product pages and navigation, and optimizing the site for performance and mobile responsiveness. They also worked on on-page SEO, including meta tags, content structure, and keyword alignment to improve visibility. In addition, they provided guidance on improving user experience, lead capture, and overall site performance. The main deliverables included a fully functional website, optimized pages, and initial SEO setup along with recommendations for ongoing digital growth. Moreover, Dextrous InfoSolutions handled key functional features required for our e-commerce website. They set up the payment gateway integration to ensure secure and smooth transactions for customers. They also structured the product catalog and basic inventory management system so we could easily manage products, pricing, and availability from the backend. In addition, they integrated essential third-party tools such as analytics for tracking user behavior and performance, and basic SEO tools for improving visibility. The overall setup was designed to be simple, efficient, and easy for our team to manage daily.

What is the team composition?

We worked with 2–5 teammates from Dextrous InfoSolutions.

How did you come to work with Dextrous InfoSolutions?

We found them through an online search and Clutch. We chose them over other options because they had high ratings, their pricing fit our budget, they offered good value for the cost, they were referred to me, and their company values aligned with ours.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from December 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dextrous InfoSolutions delivered a fully functional e-commerce website with improved speed, mobile responsiveness, and a better user experience. After launch, we observed smoother navigation and longer user engagement on the site. There was also an improvement in search visibility due to basic SEO implementation, which helped increase organic traffic. The streamlined product structure and backend setup made it easier for our team to manage inventory and update content. Overall, the website became more efficient in attracting visitors and supporting customer inquiries and conversions. After the website launch, we observed several measurable improvements. Website loading time improved from around 4–5 seconds to under 2 seconds, which helped reduce the bounce rate by approximately 20%–25%. Organic traffic increased by about 30% within the first 2–3 months after implementing the initial SEO setup. We also noticed better user engagement, with average session duration increasing by nearly 25%. In terms of conversions, there was an improvement of around 15%–20% in inquiries and customer actions compared to the earlier version of the site. These changes indicated that the new website structure and optimization efforts were delivering positive results. A few specific changes made the biggest difference. The improvement in website speed and mobile responsiveness had a strong impact, as users were able to browse more smoothly, which helped reduce bounce rate and increase engagement. The restructuring of product pages and overall site navigation also played an important role. It made it easier for visitors to find what they were looking for, which improved session time and user interaction. On the SEO side, proper meta tags, keyword alignment, and content structuring helped improve search visibility and bring in more organic traffic. Additionally, setting up a cleaner backend and better product management system made it easier for us to keep the website updated, which also contributed to consistent performance and growth.

How did Dextrous InfoSolutions perform from a project management standpoint?

Dextrous InfoSolutions managed the project in a structured and professional manner. They clearly defined the scope and timelines at the beginning and followed a step-by-step approach throughout the development process. Most of the deliverables were completed within the agreed timeline. While there were minor delays during some revision stages, they communicated properly and ensured that the final output was not compromised. They were responsive to our needs and handled feedback efficiently. Whenever we requested changes or clarifications, the team was quick to respond and made sure our requirements were properly implemented. Overall, their project management was reliable and well organized.

What did you find most impressive about them?

What stood out the most was their ability to understand our business requirements and turn them into practical solutions. They didn't just focus on development but also guided us on improving user experience and online visibility. Their communication was clear and consistent, which made coordination easy throughout the project. They were responsive, open to feedback, and ensured that every requirement was properly implemented. Another impressive aspect was their focus on delivering a website that is simple to manage and effective in performance, rather than overcomplicating things. This practical and result-oriented approach made a real difference in the overall outcome.

Are there any areas they could improve?

There were a few minor areas where things could have been better. During the revision phase, some updates took a little longer than expected, and more proactive communication at those stages would have made the process smoother. At times, clearer progress updates in between milestones could have helped in better tracking. However, whenever these points were raised, the team responded positively and addressed them. Overall, these were small improvements and didn't impact the final outcome of the project in any major way.