Delta Infotek

BACKGROUND

Please describe your company and position.

I am the CEO, Founder of Continuum

Describe what your company does in a single sentence.

B2B Returns Management Platform for distribution and manufacturing companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Delta Infotek to accomplish?

• Complex Backend Business Logic
• Enterprise Grade Architecutre
• Simple UI / Front end married up to complex backend logic

SOLUTION

How did you find Delta Infotek?

Online Search

Why did you select Delta Infotek over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Delta Infotek were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Multi-Tennant SaaS application 
• Azure Hosted
• UI Design 
• Backend configurable logic per instance 
• multi use-case workflow 
• ERP agnostic integration architecture 
• SSO

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On time deliverables 
• Customer Feedback on usability exceeded NPS expectations 
• Performance requirements exceeded 
• On budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Highly diligent and communicative project management. Deliverables that were unclear were talked through live to ensure the entire team understood requirements. When they are tracking behind on a project timeline, they are always ahead of it with explanations as to why. If requirement changes are needed, they are sure to employ a rigorous process to understand why and capture new requirements.

What was your primary form of communication with Delta Infotek?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand project requirements and come with different perspectives and view points on the best approach. Delta InfoTek brings a consulting mindset to their development work.

Are there any areas for improvement or something Delta Infotek could have done differently?

I think they could have provided more documentation on status updates. However, we were constantly in communication so it was not as if our team did not know the project status - documentation could have just been helpful.