Del Val Investment Group helps small and mid-market businesses understand their processes in order to gain more customers, make more per customer, and spend less to serve them. We do this via a 7-step process that we use to assess and completely understand the processes in your business and what can be modified. It all starts with a conversation to understand what you need. Then we go into the 7-Steps.
1. Audit: We shadow how the work really moves, not how the org chart says it should. Expect questions, screen shares, and access to the systems you already use.
2. Reporting: Every finding in writing, with the cost attached, ranked worst first. Nothing is recommended yet. This is what is true, not what to buy. You can stop here and keep the report.
3. Remediation: The simplest fixes happen first: ownership, process, turning on what you already pay for. No new software, no build. Often the biggest single jump. Process change, not a software purchase.
4. Solution Design: Only what remediation could not fix gets designed, and you approve a fixed scope at a fixed price before anyone builds anything. No surprise invoices. Ever.
5. Delivery: Built to the agreed scope against milestones you sign off one at a time. You see it working before it is called done. Nothing ships without your sign-off.
6. Resolution: We go back to the number the audit used to justify the work and re-measure it the same way. If it did not move, we say so. Before and after, same definition.
7. Tracking: For a full quarter after go-live we keep watching those numbers and adjust the build where results fall short. Tweaks inside that window are included, not re-quoted. A quarter of measurement after go-live.
We understand the processes first then implement technology when needed. Because technology for the sake of technology just augments issues and doesn't solve anything.
"They're trustworthy and consistently exceed expectations."
Jun 22, 2026
Executive, MedPlus
Anonymous
Medical
Miami, Florida
1-10 Employees
Online Review
Del Val Investment Group provides IT consulting and strategy services for a healthcare company. The team has configured the client's network and active directory and deployed software.
Del Val Investment Group has successfully increased the client's efficiency by over 50% and solved complex business problems. The team has delivered items ahead of time and followed a great project management methodology. Moreover, the team is trustworthy and consistently exceeds expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of MedPlus
Describe what your company does in a single sentence.
Healthcare
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Del Val Investment Group to accomplish?
Network Configuration, Server builds, Network Design, IT Consulting
SOLUTION
How did you find Del Val Investment Group?
Other
Why did you select Del Val Investment Group over others?
Great culture fit
Good value for cost
How many teammates from Del Val Investment Group were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Network configuration build, Active directory configuration and setup. Technology consulting and adisement services. Software deployment and AI consulting and automation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase efficiency of over 50% was able to succesfully comunicate multiple computers on our network of wire and wirelessly. Able to solve complex business problems allowing my employees to built more effectively.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Items were consitenly deliver ahead of time. They follow this metodology. Weekly status call to address projects status, actions items, risks, issues, and costs. Monthly deliverable report. Quaterly business review. Real time dashboard to track project status, bugets, risks, issues and schedules.
What was your primary form of communication with Del Val Investment Group?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They're trustworthy and consistently exceed expectations.
Are there any areas for improvement or something Del Val Investment Group could have done differently?
After working with them since the beginning I can not think of anything they could do differently.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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1 Reviews
Our Story
We are Del Val Investment Group, a remote-first Brevard-based consulting team that diagnoses owners’ biggest workflow and pricing leaks and fixes them with minimal change. Rooted in enterprise tech experience (Citrix, Miami Children’s Hospital) our vendor-neutral experts deliver audits, fixed-price implementations, automation and tools (e.g., MFDA Pro) across real estate, healthcare and services—measurable gains like 28% faster onboarding and 80–90% underwriting time cuts.
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