Web Design Web Development
$10,000 to $49,999
July 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They always respond to my needs in the shortest possible time."

Oct 26, 2023

Manager, INS COBERTURA TOTAL

Daniel Varela Jiménez

Financial services
Costa Rica
1-10 Employees
Online Review

Decimo Technology provides web development, SEO, maintenance, and support for an insurance agency. The team is responsible for wireframing, mock-up designing, and ongoing maintenance.

Decimo Technology’s efforts have increased website traffic, conversion rate, security, uptime, and accessibility. The team responds quickly to the client's needs, and internal stakeholders are impressed with the service provider's customer-centric approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the MANAGER of INS COBERTURA TOTAL

Describe what your company does in a single sentence.

Insurance agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Decimo Technology to accomplish?

Website development
SEO, maintenance and support
Website design

SOLUTION

How did you find Decimo Technology?

Referral

Why did you select Decimo Technology over others?

Pricing fit our budget
Referred to me

How many teammates from Decimo Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked on a design approach, including wireframes, mockups and details about responsive design for various devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website traffic, conversion rate, security and uptime, Accessibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always respond to my needs in the shortest possible time and help me with everything I needed.

What was your primary form of communication with Decimo Technology?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I would say that their customer service, they really want to help their clients. Also the work team has very strong technical skills, they always know how to meet and exceed customer expectations.

Are there any areas for improvement or something Decimo Technology could have done differently?

Not in my case, everything was great.

RATINGS

5.0

Decimo Technology

Software development in a nearshore location

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