DCP Web Designers

BACKGROUND

Please describe your company and position.

I am the Director of Crown Tree Surgeons lt

Describe what your company does in a single sentence.

Tree surgery / arboriculture firm, offering services such as tree removal, tree pruning, stump removal, vegetation cleane ce, tree surveys, tree decay investigation and other tree-care and consultancy work in London and nearby areas. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DCP Web Designers to accomplish?

• Website design
• Word press compatibility
• SEO

SOLUTION

How did you find DCP Web Designers?

Online Search

Why did you select DCP Web Designers over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from DCP Web Designers were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Built a professional, easy-to-use website for my business, created a high-quality logo that perfectly matches our brand, and carried out effective SEO work to help boost our online visibility. Great service from start to finish.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Faster loading times
Increased number of website visitors
Lower bounce rate / more pages viewed per visit
Higher conversion or enquiry rate

Consistent visual identity across the site and marketing materials.
Positive feedback on the new logo / branding from clients
Stronger brand recognit 

Improved Google search rankings for key terms
More organic (non-paid) traffic
Increased number of inbound leads or enquiries from search
Better visibility on local search / Google Maps

Growth in enquiries or sales after launch
More customer engagement (calls, emails, form submissions)
New clients found the business because of the website/SEO

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well managed from start to finish. They communicated clearly, set realistic timelines and delivered each stage of the website, logo design and SEO work on schedule. They were very responsive to my needs, quick to make changes when requested and always took the time to understand what I wanted, offering helpful guidance along the way.

What was your primary form of communication with DCP Web Designers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their ability to combine creative design with technical expertise. They didn’t just build a good-looking website—they understood my business, offered valuable ideas, and made everything work seamlessly from branding to SEO. Their attention to detail and willingness to go the extra mile really set them apart.

Are there any areas for improvement or something DCP Web Designers could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a property consultancy. 

Describe what your company does in a single sentence.

Property consultancy, management and trading.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DCP Web Designers to accomplish?

• Designing a website
• Building the website

SOLUTION

How did you find DCP Web Designers?

Online Search

Why did you select DCP Web Designers over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered the full design and development of a professional, conversion-focused business website. The objective was to create a clean, modern, and responsive platform that reflects the brand’s values and effectively supports lead generation and online visibility. Key deliverables included: Full website design and development from initial layout to final deployment.Implementation of branded content and visuals for a consistent user experience.Setup of contact and enquiry forms to facilitate lead capture.Integration of analytics and performance tools to support ongoing measurement and optimisation.Mobile and desktop responsiveness testing to ensure accessibility across devices.Technical optimisation for site speed, structure, and overall usability. The final result was a fully functional, user-friendly website aligned with the brand’s goals and ready for launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes

The project successfully met its key objectives in both functionality and performance. The website launched smoothly, operated reliably across all devices, and provided a clear foundation for future marketing and lead-generation efforts.

Early indicators of success included:

Noticeable improvements in user experience and navigation flow.

Positive feedback from internal stakeholders and test users regarding design and clarity.

Stable technical performance with fast load times and no post-launch errors.

Seamless integration of tracking tools, enabling accurate measurement of user engagement and enquiry activity.

Overall, the project delivered a professional, well-performing platform that achieved its intended purpose and positioned the business for continued digital growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was exceptional throughout the process. Communication was consistent, clear, and proactive. We were always kept informed about progress, next steps, and timelines. The developer demonstrated strong attention to detail and a genuine commitment to understanding our goals and preferences.

They responded quickly to feedback, made thoughtful adjustments where needed, and went above and beyond to ensure every aspect of the project met our expectations. Their organisation and responsiveness made the entire experience smooth, collaborative, and efficient.

What was your primary form of communication with DCP Web Designers?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their level of communication, organisation, and genuine care for the project. They took the time to understand our objectives and ensured every detail aligned with our vision. Their ability to combine technical expertise with a client-focused approach made the collaboration feel effortless.

We were particularly impressed by how proactive they were: anticipating needs, suggesting improvements, and consistently going the extra mile to deliver a high-quality result.

Are there any areas for improvement or something DCP Web Designers could have done differently?

Honestly, no. Overall, the experience was excellent. We were very satisfied with the outcome. DCP went over and beyond to supplement anything we needed, even offering additional items and services to our quote before during and after the service concluded.