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DataRoad

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We do IT right — MSP 24/7 Business IT Services

DataRoad is a Managed Service Provider (MSP) headquartered in Lisbon, with a presence in Porto and nationwide coverage in Portugal. Since 2015 we have run the IT of 232+ companies — embassies, hotels, clinics, law firms and multinational offices — under our IT Unlimited model: unlimited support hours, on-site travel included, 24/7/365 monitoring and alerting, and a single named person in charge of each account. No hourly billing, no surprises.

  • Min project size
    $5,000+
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Year founded
    Founded 2015

Service Lines
IT Managed Services
65%
Cybersecurity
15%
Other IT Consulting and SI
10%
IT Strategy Consulting
5%
Unified Communications Consulting & SI
5%

No Focus Areas have been added yet…

Industries
Hospitality & leisure
25%
Medical
25%
Business services
20%
Government
20%
Legal
10%
Clients

No Clients have been added yet…

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Our Story

DataRoad was founded in Lisbon in 2015 with one idea: companies that can't afford to stop deserve IT that never sleeps. We built IT Unlimited around that promise: unlimited support, 24/7 monitoring, travel included, one named person in charge of each client and a written reply with a deadline. Eleven years later we manage the technology of 232+ companies, from embassies and hotels to clinics and law firms, across Lisbon, Porto and all of Portugal. We do IT right.

What Sets Us Apart

IT Unlimited: one fixed monthly fee

Unlimited support hours, on-site travel included and 24/7/365 monitoring for a fixed monthly fee. No hourly billing, no surprises on the invoice.

One person in charge, written reply by deadline

Every client has a single named account manager. Every request gets a written answer with a committed deadline, and we respond in 2 hours or less.

Trusted by embassies, hotels and clinics

232+ companies, 12+ embassies and 20+ hotels rely on us. 99.9% uptime across our client base, 5.0 stars on Google from 50 reviews, and a Top 5% SME certification by scoring.pt.

Tools and Technology

Microsoft Teams
Microsoft Azure
Google Workspace
VMware

Commonly Asked Questions

Yes. We are a Portuguese company operating under GDPR, and our clients include embassies, clinics and law firms with strict confidentiality requirements. We sign data-processing agreements, keep data in EU datacenters (Microsoft Azure / Microsoft 365 EU regions) and apply endpoint protection, backups with tested restores and access controls as standard on every IT Unlimited contract.

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