Data Management and Security Distributor

Dataguard is the fastest growing IT Service Provider and True Value Added Distributor across the Middle East & Africa. Our solutions are designed in collaboration with world-class vendors to deliver high quality and security.

 

Our Products

Bitdefender Antivirus, Vircom Email Security and AntiSpam, File Audit, Zecurion, Veriato, Acronis, Storware KODO, KODO MDM ,Carbonite, Cristie HotStandby, Neuxpower

Our Mission

To help our customers use best in class technologies to capture high performance, growth and profit

 
$1,000+
 
Undisclosed
 
10 - 49
 Founded
2016
Show all +
Dubai, United Arab Emirates
headquarters
  • Dubai, DU
    United Arab Emirates

Reviews

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IT Services Management for POS Hardware Distributor

"Their commitment from each employee was impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Jan. 2020
Project summary: 

Dataguard MEA managed backup and DR resources for a POS hardware distributor.

The Reviewer
 
11-50 Employees
 
Dubai
Supervisor, POS Hardware Distributor
 
Not verified
The Review
Feedback summary: 

Dataguard MEA's work helped the client achieve better RTO and RPO. The team was structured well and they had effective communication skills. They showed a high level of expertise in their field.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I was handling supervision division within

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dataguard MEA?

Managing Backup and DR Resources at our company

What were your goals for this project?

Improve RTO and RPO

SOLUTION

How did you select this vendor?

Based on their expertise and values offered by them

Describe the project in detail.

Planning better DR RTO and RPO to reduce business downtime We achieved 99 percent uptime and reduced

What was the team composition?

12 Technical Engineer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Better RTO and RPO

How effective was the workflow between your team and theirs?

Communication was proper as they where proper hierarchy structure with expertise

What did you find most impressive about this company?

Their commitment from each employee was impressive.

Are there any areas for improvement?

Expertise in other field than DR and Managed Services like own development

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer