DataGenius Technologies LLC

BACKGROUND

Please describe your company and your position there.

Callcruncher provides telecom services to telecom service providers including call analytics, call recording, much more

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DataGenius Software Labs Ltd?

They handle all our Callcruncher UI updates/changes

What were your goals for this project?

Become an industry leader in this space

SOLUTION

How did you select this vendor?

I used many off-shore development teams and struggled finding a good fit till I found DataGenius

Describe the project and the services they provided in detail.

custom software UI and design development mainly with PHP 5.6 and adobe products

What was the team composition?

usually 1 person unless need to add additional persons for specific needs.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

DataGenius has helped us meet our customer's needs and able to customize to help with our growth in this sector.

How was project management arranged and how effective was it?

I meet with them nightly to talk specifics and it is working well.

What did you find most impressive about this company?

I was impressed by how helpful, knowledgeable, and communicative they were. 

Are there any areas for improvement?

unable to think of any