Cyces. Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.8
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Cultural and Value Alignment

Cyces. is chosen for its cultural fit and alignment with client values, contributing to a harmonious working relationship and project success.
Room for Dashboard Visibility

A suggestion for improvement includes the creation of a client dashboard for macro-level visibility, indicating a potential area for Cyces. to enhance stakeholder engagement.
Client Communication and Support

Clients appreciate Cyces.'s communication channels, including Slack, email, and regular meetings, ensuring ongoing support and alignment with client needs.
Proactive and Responsive Team

Cyces. is highlighted for their responsiveness and proactive approach, often going beyond initial project scopes to suggest improvements and ensure client satisfaction.
Expertise in Custom Solutions

Cyces. is praised for creating tailored solutions across various industries, from database monitoring systems to mobile and web app development, demonstrating their ability to meet specific business needs.
Effective Project Management

The company is recognized for its effective project management, delivering projects on time and managing client expectations through clear communication and an agile approach.

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Custom Software Development
SQL
$10,000 to $49,999
Nov. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Cyces.'s technical depth and knowledge are impressive."

Sep 27, 2025

Head of Customer Service Delivery, GeoPITS

Saranya Thirunavukkarasu

Information technology
Bengaluru, India
51-200 Employees
Online Review
Verified

Cyces. has developed an intelligent proactive database monitoring and alerting system for an IT company. The team has automated database monitoring processes and built scalable microservices and architecture.

Cyces.'s work has resulted in a significant reduction in the client's manual monitoring workload and achieved faster response times to database issues. The team has delivered on time and clearly set expectations. Moreover, Cyces.'s technical depth and knowledge are impressive.

BACKGROUND

Introduce your business and what you do there.

I'm the head of customer service delivery at Geopits, an IT company. We provide managed database services, specializing in optimization, monitoring, security, and disaster recovery for platforms like SQL Server, MySQL, MongoDB, and Oracle to help businesses enhance database performance and reliability.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cyces.?

We had a very specific requirement for the development of an intelligent proactive database monitoring and alerting system for 800+ customer servers.

SOLUTION

What was the scope of their involvement?

Cyces. has developed an intelligent proactive database monitoring and alerting system. The team has automated manual database monitoring processes for 800+ customer servers. They've also implemented logic-based alerting capabilities and integrated communication tools like Slack and email. Moreover, Cyces. has built a scalable system to handle high volumes of alerts and tickets. In terms of features and functionalities, Cyces. has built scalable microservices and serverless architecture for handling high alert volumes. The team has also developed an intelligent ticket resolution system to reduce manual workload and prevent duplication. Additionally, Cyces. has created a proactive alerting system that identifies potential issues before they become problems. Other features include a support desk, automated resolution, configuration of alerts, and general database monitoring. One of the major features Cyces. has helped us with is building a monitoring agent and managing security. The team has also completed the system's build and implementation for our customer servers.

What is the team composition?

We've worked with six teammates from Cyces.

How did you come to work with Cyces.?

We found Cyces. through a referral. We chose them over other options because the team came with a high referral and the ability to handle our scale. Cyces. had the technical knowledge and agile implementation thoughts, so we felt comfortable working with them.

How much have you invested with them?

We've spent $30,000+ with Cyces.

What is the status of this engagement?

We started working with Cyces. in November 2024. The first phase was completed in March 2025, but we're still working with them on support and continuous development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Cyces.'s work has resulted in a significant reduction in our manual monitoring workload. The team has also achieved faster response times to database issues through proactive alerting. Moreover, we've seen a 2x improvement in database admin productivity within just two weeks of implementing Cyces.'s solution.

How did Cyces. perform from a project management standpoint?

Cyces. has delivered on time, and we've had no issues with their project management. The team has clearly set expectations and uses an agile-based approach. We communicate with Cyces. via Slack, email, and meetings.

What did you find most impressive about them?

Cyces.'s technical depth and knowledge are impressive. Their understanding of our requirements and extended implementation support has been key to the project's success.

Are there any areas they could improve?

Cyces. could create a client dashboard for macro-level visibility to stakeholders. Other than that, everything's good.

RATINGS

5.0

Application Management & Support Web Design Web Development
Confidential
Oct. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Cyces.’s prompt response to anything that concerns the project is impressive."

Aug 25, 2025

Head of Operations, The Love Hope Company

Swathi

Other industries
Chennai, India
11-50 Employees
Online Review
Verified

Cyces. has built a website for a healthcare company. The team has designed and developed the site, built a therapy booking system, created backend tools, and provided UX enhancements and ongoing support.

Cyces. has delivered a website, resulting in increased traffic, user engagement, and conversion rates. The team is prompt, and internal stakeholders communicate via WhatsApp and hold weekly meetings. Overall, Cyces. is responsive, takes the initiative, and suggests improvements, pleasing the client.

BACKGROUND

Introduce your business and what you do there.

I’m the head of operations for The Love Hope Company, a healthcare company. We work towards making mental health accessible for people from all age groups, financial backgrounds, and concerns.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cyces.?

We hired Cyces. to build a fully functional web app with a better user experience than what we had before. We also wanted to have timely output and better customer support because we were struggling to have these with our previous team.

SOLUTION

What was the scope of their involvement?

Cyces. has been our dedicated tech partner for building and streamlining our digital presence. Their role has gone beyond just development. They have created a seamless, reliable, and user-friendly digital ecosystem that supports both our clients and internal team.

Main Deliverables:

Website Development (Front-End & Back-End): Cyces. has designed and developed a responsive, intuitive website that reflects our identity while being easy for clients to navigate and book services.
Therapy Booking System: The team has built a smooth booking flow for our “Book A Couch” initiative, integrating scheduling, therapist availability, and client interface.
Backend Infrastructure: Cyces. has developed robust backend tools to manage sessions, therapist coordination, and reporting, ensuring operational efficiency.
User Experience Enhancements: The team has prioritized a client-first approach, creating a clean, compassionate, and welcoming user journey across pages.
Scalability & Support: Cyces. provides ongoing support and optimizations, making sure our platform can scale as we expand services.

What is the team composition?

We have a team that works very promptly for our concerns, but we have one point of contact.

How did you come to work with Cyces.?

We found Cyces. through a friend. We came across them while we were working with a different tech developer and looking to switch.

What is the status of this engagement?

We started working with them in October 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Cyces., we have a website now. We’ve seen an increase in traffic, user engagement, and conversion rates.

How did Cyces. perform from a project management standpoint?

They’re very punctual. We have weekly meetings, and we communicate via WhatsApp.

What did you find most impressive about them?

Cyces.’s prompt response to anything that concerns the project is impressive. They also have the initiative to research and come back to us with what can be done better.

Are there any areas they could improve?

No, there aren’t any.

RATINGS

5.0

Mobile App Development
React Native
Less than $10,000
Feb. - May 2025

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They're a very competent team."

Aug 26, 2025

CEO, MDnD Entertainment Private Limited

Kalyanasundaram Krishnan

Arts, entertainment & music
Chennai, India
11-50 Employees
Online Review
Verified

Cyces. developed Android and iOS versions of an existing web app for an entertainment company. The team was tasked with delivering the apps in a short period.

Cyces. successfully delivered the apps, enabling easy access for customers. Moreover, the team was very responsive and always available for support or clarification. Overall, Cyces. delivered largely on time and changed specs mid-way through the project. This led to the client's satisfaction.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of MDnD Entertainment Private Limited

Describe what your company does in a single sentence.

MDnD Entertainment Private Limited is a company that runs www.MDnD.in a global platform for Indian performing arts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyces. to accomplish?

Development of Android mobile app
Development of iOS mobile app

SOLUTION

How did you find Cyces.?

Referral

Why did you select Cyces. over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Cyces. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The company already had a web app for which mobile apps had to be developed in a short period. Cyces rose up to the challenge and developed the apps in a short time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Easy access for customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivery was largely on time. The slight delay was on account of changing specs mid-way.

What was your primary form of communication with Cyces.?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The Cyces team was very responsive and always available for support or clarification. They're a very competent team.

Are there any areas for improvement or something Cyces. could have done differently?

Nothing. They are good.

RATINGS

5.0

Showing 1-3 of 3 Reviews

Locations (2)

1st Floor, MM Complex, 100 Feet Rd, above HDFC Bank, Thiruvalluvar Nagar, Alandur Chennai, India 600016

50 - 75

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Fourcups by The Love Hope Company

(1)

Swathi The Love Hope Company

GeoPITS

(1)

Saranya Thirunavukkarasu

MDnD Entertainment Private Limited

(1)

Kalyanasundaram Krishnan

Cyces.

A product studio that dares mighty things

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Cyces. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Cultural and Value Alignment

Room for Dashboard Visibility

Client Communication and Support

Proactive and Responsive Team

Expertise in Custom Solutions

Effective Project Management

Reviews mentioning:

Cyces. Reviews

Custom Software Development for IT Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Design, Dev & Support for Healthcare Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Mobile App Development for Entertainment Co

BACKGROUND

OPPORTUNITY / CHALLENGE

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RESULTS & FEEDBACK

RATINGS

Location

Locations (2)

Contact

Connections

Fourcups by The Love Hope Company

GeoPITS

MDnD Entertainment Private Limited