# Cyber-Duck Cyber-Duck Reviews (23), Pricing, Services & Verified Ratings - 4.6 out of 5 average review rating - 0 connections joined Cyber-Duck's Network [Visit Website](https://www.cyber-duck.co.uk/?utm_source=Clutch&utm_medium=Referral) [Get a Custom Proposal](https://clutch.co/profile/cyber-duck) **We deliver transformation, powered by UX and tech** Cyber-Duck is a leading digital transformation agency working strategically with governments and global brands including the Bank of England, Commonwealth Secretariat, Worcester Bosch, Cancer Research and Sport England. Since 2005, its mission has been to make the web more accessible through expertise in service design and open-source technology. Organisations and their users benefit from robust, secure and easy-to-use systems, websites and applications. Cyber-Duck is committed to doing digital better. This means hiring and fostering diverse talent: we have over 100 people, speaking 30+ languages and based in seven countries. We focus on continuous improvement of all kinds, including sustainability. Building on our long-standing ISO accreditations in UX, Web and Mobile Development with ISO 14001:2015 environmental accreditation, we can help our clients’ digital products reduce their carbon footprint and meet their organisation’s ESG goals. We've spoken as experts on BBC Watchdog and The Gadget Show alongside conferences like SXSWi, UKTI and UX London. We're part of Deloitte’s Technology Fast 500 (EMEA) and have won sought after awards including Webby, UXUK and The Drum's DADI Awards. Services include: **Research and Strategy** Strategic change needs bulletproof insight. We immerse ourselves in your organisation; then, reveal the way forward through data science and design thinking. **User Experience and Service Design** Your customers demand seamless experiences. We listen, test, design and repeat to generate intuitive services, platforms and processes. **Technology Implementation** We deliver and support mission critical applications using industry-leading platforms and frameworks that include Drupal, Laravel, SilverStripe, BigCommerce, AWS, Azure, Flutter and more. **Digital Optimisation** Through data science and insight, we drive rich, rewarding customer interactions via Google Certified SEO, PPC and content marketing campaigns. ## Company Information - Minimum project size: $5,000+ - Number of employees: 50 - 249 - 2 Locations: - London, England (Headquarters) - Elstree, England - Founded in 2005 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% UX/UI Design - 30% Web Development - 20% Web Design - 10% Custom Software Development - 10% Digital Strategy ### Focus Areas - CMS Focus: - 100% Drupal CMS - Frameworks and CMS: - 100% Laravel - Programming & Scripting: - 100% PHP - Application Platforms: - 20% Amazon Application Development Framework - 20% Azure Platform - 20% Heroku - 20% Linux server - 20% Other app platform ### Industries - 15% Automotive - 15% Consumer products & services - 20% Financial services - 20% Government - 20% Medical - 10% Manufacturing ### Clients - 40% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Cyber-Duck's pricing varies across projects, with costs ranging from $10,000 to over $200,000. Clients highlight good value for money, with strong project management and effective communication. Overall, the firm is noted for delivering quality work within budget and being responsive to client needs. **Most Common Project Size**: $50,000 to $199,999 based on 15 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $50,000 to $199,999 based on 8 reviews - Web Design: $50,000 to $199,999 based on 4 reviews - UX/UI Design: $50,000 to $199,999 based on 2 reviews - Other IT Consulting and SI: Less than $10,000 based on 1 review - Other Design: $50,000 to $199,999 based on 1 review - Custom Software Development: Confidential based on 1 review - Mobile App Development: Confidential based on 1 review - Other Digital Marketing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Cyber-Duck Review Insights Overall Review Rating: 4.6 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.7 ### Top Mentions - Flexible (7 mentions) - Great project management (7 mentions) - Easy to work with (5 mentions) - Knowledgeable (5 mentions) - Professional (5 mentions) - Timely (5 mentions) - Communicative (3 mentions) - Helpful (3 mentions) - High-quality work (3 mentions) - Accommodating (2 mentions) - Adaptable (2 mentions) - Creative (2 mentions) - Exceptional results (2 mentions) - Reasonable pricing (2 mentions) - Unique expertise (2 mentions) - Experienced (1 mentions) - Honest (1 mentions) - Proactive (1 mentions) - Reliable (1 mentions) - Transparent (1 mentions) ### Review Highlights **Impressive Technical Knowledge** Cyber-Duck's technical capabilities are frequently noted, with clients appreciating their breadth of knowledge and ability to provide innovative solutions to complex problems. **Areas for Improvement in Speed and Testing** Some clients noted that Cyber-Duck could improve in terms of speed of response and comprehensiveness of user testing, suggesting room for enhancement in these areas. **Positive Impact on Business Metrics** Cyber-Duck's work often results in measurable improvements, such as increased site traffic, enhanced user engagement, and higher conversion rates, demonstrating their impact on business objectives. **Flexibility and Adaptability** The team is commended for their flexibility and ability to adapt to changing requirements. They provide creative solutions to overcome challenges and accommodate client needs. **Occasional Communication Hiccups** While generally praised for communication, there are instances where miscommunication or lack of clarity has been noted, indicating potential areas for improvement. **Proactive Problem Solving** Clients value Cyber-Duck's proactive approach to problem-solving, often going above and beyond to ensure project success and client satisfaction. **Strong Client Relationships** Clients frequently highlight the strong, trust-based relationships they have with Cyber-Duck, appreciating their dedication and commitment to client success. **Collaborative and Communicative Approach** Clients appreciate Cyber-Duck's collaborative approach and effective communication. Regular meetings and updates ensure clients are involved and informed, fostering a strong partnership. **Project Management Excellence** Cyber-Duck is recognized for their project management skills, often delivering projects on time and within budget. Their use of tools like Teamwork and Jira facilitates transparency and efficiency. **Strong UX and Design Expertise** Cyber-Duck's expertise in UX and design is frequently praised. Their ability to translate complex requirements into user-centric designs has been highlighted, resulting in intuitive and aesthetically pleasing interfaces. ### Cyber-Duck Reviews ## Portfolio & Awards ### UX Research, Content Strategy, Website Design & Development | Sports England Sport England is a public body and invests up to £300 million of National Lottery and government money each year in projects and programmes that help people get active and play sport. It wants everyone in England, regardless of age, background, or level of ability, to feel able to engage in sport and physical activity. That’s why a lot of its work is specifically focused on helping people who do no, or very little, physical activity and groups who are typically less active - like women, disabled people and people on lower incomes. Cyber-Duck was hired to develop Sport England’s digital strategy. We took a data-driven, user-centred approach to consolidating their portfolio of websites. Now, Sport England has a new website that powerfully communicates their mission and positioning. ### Project with Mitsubishi Electric ### Project with Itiviti ### Project with Cadbury ### Project with Heineken ### Industry Recognitions - ‘Best in Class’ at Media Awards - The Drum Awards - Econsultancy's Top 100 Digital Agencies lists Cyber-Duck as Ones to Watch ## Key Clients - Thomas Cook Money ## Packages ## Locations (2) ### London, England (Headquarters) - 85 Cowcross Street, Farringdon - London EC1M 6PF - England - 16 - 20 employees - Phone: +44.20.8953.0070 ### Elstree, England - Elstree House, 12 High Street - Elstree WD6 3EP - England - 41 - 49 employees - Phone: +44.20.8953.0070 ## Contact Cyber-Duck [Send a message](https://clutch.co/profile/cyber-duck) - [Facebook](https://www.facebook.com/cyberducklondon) - [X](https://twitter.com/cyberduck_uk)