Cultura Interactive

BACKGROUND

Introduce your business and what you do there.

I'm a coordinator at a construction company in Los Angeles County. My role is to coordinate the work that comes to the company, such as bidding opportunities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cultura Interactive?
When we present bids for jobs, it's important to present the company in a professional way, and updating our website was a big task.

SOLUTION

What was the scope of their involvement?
Cultura Interactive overhauled and redesigned our website. The team moved our existing content and repackaged it to provide better assets. We've done a lot of public work at a federal level and with local government agencies, and we wanted to show that to potential clients. Cultura Interactive moved about two-thirds of our content and changed our design layout. The team also implemented a new template and implemented plug-ins. 

Cultura Interactive provided us with a 30-day guarantee period for any issues we might encounter after launching the site. We sent the raw video footage to the team, and they edited and uploaded the content to our site, making the necessary adjustments. 

What is the team composition?
My main point of contact was Cesar (Founder & CEO), and I worked with 2–3 other teammates

How did you come to work with Cultura Interactive?

My boss met Cultura Interactive through a family friend. We interviewed various web design and branding companies, and Cultura Interactive offered the best package considering their price and services.
How much have you invested with them?
We spent $14,000.

What is the status of this engagement?
We worked with Cultura Interactive from April–July 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
A big part of Cultura Interactive's pitch was the SEO aspect of the site to attract more clients; however, that wasn't our main goal for this project. Our goal was to make the site appealing to potential clients and decision-makers. We wanted people to see our previous work and projects when they came to the site to appeal to potential clients. Cultura Interactive helped us achieve our goal, and the feedback from my company's leadership team was good. 

We had a better website than before and were happy with the result. Our previous site didn't have video elements, and Cultura Interactive's design was cleaner. I'm still in the process of understanding how to keep plug-ins updated. Cultura Interactive delivered higher-quality videos and photos and arranged content in a way that was easier for potential clients to navigate and better understand our company. 

How did Cultura Interactive perform from a project management standpoint?

We communicated primarily via email and over the phone on a secondary level. Cultura Interactive stayed on budget, and we didn't have any financial issues because the contract we signed was clear. The team was quick in communicating and delivering work. 

In one instance, the team delayed work for a day because we required tasks that took a longer time, like uploading and optimizing content. However, I had no complaints. We had a post-launch follow-up meeting last week, and Cultura Interactive was prompt and quick. 

What did you find most impressive about them?

Cultura Interactive was very responsive. When I had a question for Cesar, he usually responded within an hour or two. If I reached out to Cesar in the morning through an email, it was very likely that I would hear back from him that same morning. That was very nice and something I appreciated. 

Are there any areas they could improve?
When we were designing the site, I wish we had more interaction with Cultura Interactive and more design options. If we had more options to choose from in the design process, that would've made our engagement more perfect. However, I'm nitpicking, and this isn't a major complaint. We were very happy with our website, but if we could've considered more design options, that would've been nice as well.

BACKGROUND

Please describe your company and position.

I am the Problem Solver & System Solutions of CustomMousePad.com

Describe what your company does in a single sentence.

We manufacture and sell promotional products in a B2B ecommerce environment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cultura Interactive to accomplish?

• Move from Open Cart to a Woocommerce platform
• Update the look, functionality and UX of our store
• Integrate the new webplatform with other platforms for a unified customer and employee experience

SOLUTION

How did you find Cultura Interactive?

Online Search

Why did you select Cultura Interactive over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Cultura Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In addition to the below our initial scope included a key plugin that was what was going to integrate multiple systems. Unfortunately that plugin was insufficient for our needs and Cultura had to piviot to investigating, installing and creating other plugins and systems to replace the key components from that initial plugin

PROJECT SCOPE: 

Evaluation of our OpenCart environment

• List all informative pages
• List all products and variations
• List all categories
• List all customers
• List all orders
• List all custom features

Dev/Staging Environment - Data Import

• Setup WordPress/WooCommerce environment
• Setup taxes and shipping classes
• Import all customers
• Import and setup all products and variations (images, descriptions, tags, categories,
• prices, etc.)
• Import all orders
• Import all informative pages
• Import all coupons

Dev/Staging Environment - Theme Customization

• Analyze desired WooCommerce theme (Porto)
• Install and setup WooCommerce theme
• Create wireframe to coordinate elements in home page
• Customize theme with brand’s color pallet
• Customize theme with proper blocks (based on wireframe approval)
• Setup custom URLs to match original platform (OpenCart)
• Setup redirects 301

Dev/Staging Environment - Plugin Setup

• Setup payment method (SagePay - Sandbox)
• Select, install and setup various plugins for integration (Yoast SEO, SalesForce, Mass
• email reset, Sequential invoice numbers, PDF invoices, Get a quote button, etc)

Communication

• Setup and style transactional emails (from WooCommerce)

Testing and Debugging

• Add to cart process
• Error validation
• Payment process
• Order received page / thank you page
• Email confirmation order (owner/customer)
• Deployment
• Setup web hosting environment (possible in WPEngine)
• Transfer Dev to Production environment
• Test purchase process (real payment)
• Test transactional emails
• Refund/Cancel test purchases
• DNS pointing to new server (A records and CNAME only)
• Password reset mass email (new platform)
• Training

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes in our project were easy to discern given that one could see if progress was being made accordingly based on if the function on the site became active or gains were made in form or functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They do an exceptional job responding to our needs compared to previous developers we've worked with. We have been using web developers for 22 years, and Cultura Interactive has been the most consistent, reachable, and prompt developer we've worked with. They have been patient with any delays we've had on our side while maintaining an urgency on their side.

What was your primary form of communication with Cultura Interactive?

Email or Messaging App

What did you find most impressive or unique about this company?

Truthfully them being a development partner not just a developer. In our two decades of being a web business most developers do whatever it is you ask for, regardless if it is a good choice or what it will cost. They don't take time to understand the flow and purpose of your business or consider finances when recommending options. Cesar, while always respecting our decisions, would mention why one option was better functionally speaking or why a different option might be worth exploring due to cost. 
Cesar also had well thought out reasoning as to why they made the choices they did on items we didn't specify instructions for. We actually went with Cultura even though they were twice the bid of other companies.The reason being after all the developers we've worked with we know that no project comes in completely within budget. The higher bid cost to us meant that Cesar had put time in to consider the full scope of the project. 
Additionally many developers give you a shiny bid that sounds amazing then charge you a kidney when you run into the inevitable roadblock. That has gratefully not been the case whatsoever with Cultura. They're exactly the partner we've been looking for, and we didn't even know if such a rare combination existed.

Are there any areas for improvement or something Cultura Interactive could have done differently?

In any partnership there are times when one side or the other doesn't go exactly as planned or intended. What is paramount is not to have no problems but to be able to adjust, pivot, listen and work on a solution. Cultura is exceptional in this case. Rather than say there is no room for improvement, I would say Cesar takes all issues, regardless of origin, as room for improvement. You really can't ask for more than that in a partner.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Taillight

Describe what your company does in a single sentence.

Taillight is a branding agency that transforms businesses by enhancing their brand identity and verbal branding to appeal to stakeholders and the market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cultura Interactive to accomplish?

• The goal of this project was to build an informational website at our firm’s launch.

SOLUTION

How did you find Cultura Interactive?

Referral

Why did you select Cultura Interactive over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Cultura Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cultura Interactive played a crucial role in the initial build of our website, providing comprehensive support throughout the entire process. They began by sourcing several excellent WordPress templates that closely matched our goals and ambitions, ensuring that the foundation of our site was solid. Leveraging our brand style guide, they styled these templates beautifully, bringing our brand to life in a visually appealing way.

Their deliverables included a complete website design and coding that was not only functional but also aligned perfectly with our brand identity. Additionally, Cultura Interactive conducted detailed training sessions with our team, ensuring we were well-equipped to manage and update the site moving forward. They went above and beyond by offering extensive guidance on using various plugins and Google Analytics, helping us maximize the site's potential. 

Their thorough approach and commitment to excellence made the entire experience smooth and successful, exceeding our expectations in every aspect.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new website perfectly reflected our brand identity and was completed on time, meeting all our specifications. The detailed training provided by Cultura Interactive empowered us to continue building out our site and effectively use various plugins and metrics tools, contributing to increased client engagement and a professional online presence. Cesar is always amazingly responsive, providing us with helpful guidance as to how to maximize our web presence to scale our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We felt very well taken care of. Cesar consistently delivered items on time and went above and beyond to ensure our site met all our specifications. His responsiveness to our needs and willingness to answer all our questions thoroughly made us feel well-supported throughout the process.

What was your primary form of communication with Cultura Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by Cultura Interactive’s unwavering commitment to ensuring we felt unhurried and thoroughly addressing all our questions. From the very beginning of the project, they made us feel like a priority, taking the time to understand our needs and goals. Their dedication to bringing our brand to life through meticulous design was evident in every aspect of their work. 

They didn't just provide a cookie-cutter solution; instead, they tailored their approach to align perfectly with our brand vision.Additionally, their detailed training sessions were invaluable. They ensured that our team was fully equipped to manage and update the website independently, providing us with the knowledge and tools needed to continue building out our site effectively. This level of support and training was truly remarkable and set them apart from other companies we've worked with. 

Overall, Cultura Interactive’s attention to detail, responsiveness, and commitment to excellence and creativity left a lasting impression on us. They’re fantastic partners and we not only would recommend them highly to others, but look forward to maintaining a working relationship with them. 

Are there any areas for improvement or something Cultura Interactive could have done differently?

No, I can't think of anything

BACKGROUND

Please describe your company and position.

I am an Auctioneer at Weiss Auctions

Describe what your company does in a single sentence.

We auction all types of high-end collectibles including artwork, toys, comics, sports memorabilia, coins, stamps, historical memorabilia and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cultura Interactive to accomplish?

• More up-to-date sleek website
• Easier user-interface for customers
• Integrated payment processing

SOLUTION

How did you find Cultura Interactive?

Referral

Why did you select Cultura Interactive over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Cultura Interactive were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand new redesigned website via WordPress with all the needed pages, forms, filters, sliders, and other visual features. 

• Created a new payment page that was better designed to allow the customer to more easily fill out their information. 
• New Past results page with abilities to filter by different parameters 
• New calender plugin with countdowns for better visualization on the home page 
• Easier contact options with the ability to submit photos through the website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website was delivered in the projected time period conveyed to us prior to starting the project. All the outlined features and more were included in the final project and they were very easy to work with when changes were requested during the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered either on-time or even ahead of schedule. Every email got responded to in a timely manner and all additional requests/questions/updates were resolved quickly.

What was your primary form of communication with Cultura Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very easy to work with, reasonable, and ready to adapt as the website was being built to better build it for our needs.

Are there any areas for improvement or something Cultura Interactive could have done differently?

None that stand out.

BACKGROUND

Please describe your company and position.

I am the VP of Ecommerce of Moveitem

Describe what your company does in a single sentence.

Moveitem.com specializes in shipping sensitive freight in the US.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cultura Interactive to accomplish?

• Build a website
• Optimize the UX/UI
• Mofify and maintain as business grows

SOLUTION

How did you find Cultura Interactive?

Email Marketing

Why did you select Cultura Interactive over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Cultura Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We provided the initial website design but required full development including a database.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They stayed within the original scope of work and budget. When we requested specific changes that were not included in the original scope those changes were done quickly and priced fairly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cesar is an amazing project manager. He not only responds to what you ask for but also quite often brings up additional suggestions or ideas that add value to the project. Every aspect of this company is better than any other agencies I have dealt with. Very timely service.

What was your primary form of communication with Cultura Interactive?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to work one-on-one with you for custom solutions but yet keep the projects within some standard boundaries of time and cost.

Are there any areas for improvement or something Cultura Interactive could have done differently?

There isn't any room for improvement in my opinion, this team is the best for WordPress design and development.

BACKGROUND

Please describe your company and position.

 I am the Marketing Director of a wellness & fitness company 

Describe what your company does in a single sentence.

Sells supplments and skincare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cultura Interactive to accomplish?

• Efficient website and store front
• create solutions for our problems and painpoints

SOLUTION

How did you find Cultura Interactive?

• Referral

Why did you select Cultura Interactive over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Cultura Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating ways to track out our data and information on the website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They've been creating more seamless experiences and making the website a high-end storefront when it comes to UX, high speed, ect.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes - they have open tickets right when a task is emailed and if it high priorty the get to right away and other times we have meetings on when things need to be done.

What was your primary form of communication with Cultura Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Willing to learn new things to help us with our goals

Are there any areas for improvement or something Cultura Interactive could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the President of Q-ZAR

Describe what your company does in a single sentence.

We are a Laser Tag Facility.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cultura Interactive to accomplish?

• Update website to current times.
• Increase online ticket sales
• Increase online event bookings

SOLUTION

How did you find Cultura Interactive?

Referral

Why did you select Cultura Interactive over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

• Remade the entire qzarny.com webpage to meet the current needs of our business and customers. 
• Rethemed older site but kept similar theming to keep previous customers familiar with the brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Online sales have dramatically increased with the ease of use of the new site. 
• SEO and time spent on site have increased.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cesar was always available for a call. The process and stages of the project were very clear and I was updated with progress and approval requests along the way.

What was your primary form of communication with Cultura Interactive?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with their easy communication and great value. 

Are there any areas for improvement or something Cultura Interactive could have done differently?

Have worked with other web developers in the past and they could provide a monthly ongoing maintenance contract in addition to the development of the site.

BACKGROUND

Please describe your company and position.

I am the Owner/CEO of The Well Armed Woman

Describe what your company does in a single sentence.

online resource for women gun owners

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cultura Interactive to accomplish?

• website creation
• ongoing website maintenance

SOLUTION

How did you find Cultura Interactive?

I don't remember

Why did you select Cultura Interactive over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Cultura Interactive were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Cultura has developed two sites for us over the years and provided ongoing maintenance and support. We had every complicated product inventory. Cesar has always provided quick response time and high-quality work and solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Beautiful websites, great performance and usability, increased sales, effective inventory control

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Cesar has always delivered on time and has been highly responsive and sensitive to our needs and wants.

What was your primary form of communication with Cultura Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their personal attention and ability to assist with any and all needs were impressive

Are there any areas for improvement or something Cultura Interactive could have done differently?

No, we are very happy

BACKGROUND

Please describe your company and position.

I am the President of 2 Hounds Design

Describe what your company does in a single sentence.

We manufacture dog products and sell them online, D2C and B2B.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cultura Interactive to accomplish?

• Build and maintain our WooCommerce website

SOLUTION

How did you find Cultura Interactive?

Referral

Why did you select Cultura Interactive over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Cultura Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Converted our website from XCart to WooCommerce in 2018 and continued to support us with CRO and SEO projects as well as custom coding for our website through 2024. Currently helping us with our migration from WooCommerce to Shopify - and they've also helped with the website of another company we acquired (on BigCommerce).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful migration and upkeep of multiple websites, successful completion of projects for SEO and CRO.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive and knowledgeable. Often able to fix issues quite quickly. Supported us through several issues.

What was your primary form of communication with Cultura Interactive?

Email or Messaging App

What did you find most impressive or unique about this company?

I enjoy working with the team. They are very patient with me, understand my requests, and try to find good solutions.

Are there any areas for improvement or something Cultura Interactive could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of Award Decals and BikeGraphix.

Describe what your company does in a single sentence.

We design and manufacture heavy-duty decals for sports, dirt bikes, and industrial applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cultura Interactive to accomplish?

design and maintain a new website

SOLUTION

How did you find Cultura Interactive?

Online Search

Why did you select Cultura Interactive over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Cultura Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build new ecommerce websites for both of our brands. Keeping them up to date and functional throughout the year.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Speed, quality, and precision of all work on the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was always done on time and in budget. They are the best developers we have ever worked with in this industry by far.

What was your primary form of communication with Cultura Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication, accuracy, and speed of competition.

Are there any areas for improvement or something Cultura Interactive could have done differently?

None, excellent on all fronts.