Cubix

BACKGROUND

Introduce your business and what you do there.

I’m the division chief of critical care analytics at EMSA. We provide oversight for the paramedics, EMTs, and firefighters in both metropolitan and suburban locations across Tulsa and Oklahoma City.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cubix?

We were looking to create a set of native apps that gave paramedics, EMTs, and firefighters access to local protocols. This would allow them to stay up to date on policies and procedures without having to constantly print out new documents. In addition, we needed the app to interact with our website so that we could simultaneously post updates across both our site and apps.

SOLUTION

What was the scope of their involvement? 

Cubix guided us through the process of creating native iOS and Android apps that integrated with our emergency medical services (EMS) system. We had a general idea of how we wanted the solution to function but were novices when it came to development. That's where Cubix came in with their product knowledge — they suggested more efficient functions that were better than what we had in mind and walked us through what we needed to do. 

They also proposed features that we hadn’t even thought of. Unfortunately, we didn’t have the complete budget needed to build all of them out because we're a nonprofit, so they prioritized components that would give our medics the best value. After they laid out the project scope, they completed the rollout within 90 days. 

What is the team composition? 

I worked with two project managers. The first had to step away for personal reasons, so they transitioned us to our second manager almost seamlessly. We also had scheduled calls with a couple of their developers — just so I had a bit more detail about the specifics of the app and how it would function. 

How did you come to work with Cubix?

It was through an RFP process. We put out feelers through LinkedIn and other platforms to gauge interest. Compared to the other proposals we’d received, Cubix’s was by far the most economical, the best valued, and the best laid out.

How much have you invested with them?

We spent about $35,000.

What is the status of this engagement?

The project lasted from June–August 2017. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Cubix's solution has become a real investment for our EMS system. So far, there have been no functionality issues whatsoever, and we’re now able to flawlessly communicate protocol changes and additions to our medics. That’s thousands of documents per year in policy and procedural updates, which has increased in the wake of COVID-19.

For context, we have over 4,500 providers in our EMS system with reoccurring academies for the fire departments, transportation agencies, and more. Between Tulsa and Oklahoma City, we probably have an additional 200–300 downloads annually. It’s been wonderful to be able to reach them all without losing anything in translation.

How did Cubix perform from a project management standpoint?

We had weekly meetings with the project manager. Some of their developers would also come to the table to discuss certain aspects of the project. If they had a question that I needed to run through, they’d contact me directly. Beyond that, they provided PDF files of the scope and did virtual presentations with us.

What did you find most impressive about them?

Cubix was very responsive and knowledgeable. I told them from the beginning not to treat me as if I knew everything. I wanted them to tell me what I needed to hear and be upfront with their recommendations because this was an app that would serve over 4,000 EMS providers during emergency situations. If they thought of a more efficient user flow, they needed to tell me — and they did just that.

On top of that, they had excellent customer service. Their follow-up was great whenever I had questions, and we also utilized them to work on our website. 

Are there any areas they could improve?

If anything, I’d encourage them to work on a transition process or contingency plan in case a resource needed to drop off a project. There were a couple of items that fell through the crack when we were transitioning between project managers, and we had to recover them. However, I understood that it was due to a personal emergency, so it was an acceptable situation.

Do you have any advice for potential customers?

If you’re looking for a company to help you invest in your future infrastructure, you should give Cubix a call. You won’t have any regrets working with them. They were fantastic — always spot-on and responsive.

BACKGROUND

Introduce your business and what you do there.

We’re a company that was creating a mobile grocery app. I’m the creator of the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cubix?

They’re providing a mobile app solution that’s different than anything currently in the market.

SOLUTION

What was the scope of their involvement?

They’re supplying logos, designs, and development for our proprietary grocery app. The final solution will be available for both iOS and Android. 

What is the team composition?

I work with Adeel (COO), and he’s overseeing the entire project. There’s a team of six employees working behind the scenes. 

How did you come to work with Cubix?

I found them on Clutch. Most of the other agencies I reached out to were not as responsive as Cubix. I was shocked that I had trouble getting responses from others, but their communication was strong from the beginning. That encouraged me to hire them and was one of the best parts of bringing them onto the project. 

How much have you invested with them?

We’ve spent $78,000 to date. The entire project will cost us $86,000 in the end. Payments were made after they completed a certain phase of the app, which worked smoothly. 

What is the status of this engagement?

We’ve worked with them since September 2020. They are intending the complete the project by March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very satisfied with their work so far. They’re great with communication and answering any questions we have. We ran into some hurdles that delayed the project a little bit. They were able to diagnose the problem and help us temporarily switch gears to a more manual process rather than an automatic one. I was very happy with how they worked through that problem.  

How did Cubix perform from a project management standpoint?

Most of my communication goes through Adeel, and he coordinates with the rest of his team. If I have direct questions for them, they can address that too. We’re communicating on Slack and Zoom. Whenever I reach out to them, they get back to me within about 10 minutes. They managed each phase of the project well and each team member thoroughly understood their place in the development process, whether it was the logo, design, or build. 

What did you find most impressive about them?

Communication is superior, and a key characteristic of their team. They quickly answer our questions and always get back to us. There hasn’t been a single communication-related frustration over the course of our entire relationship. Their communication skills really pushed the project forward.

Are there any areas they could improve?

Nothing comes to mind.  

Do you have any advice for potential customers?

Communication is key with them. The more detail you can give, the more explanation and clear planning you’ll receive back. If you have everything ready for them, they’ll be responsive and answer questions to the best of their knowledge. That’s what I did, and we’ve been very satisfied. Their team is there to listen in jump straight into the project with you.

BACKGROUND

Please describe your company and your position there.

I'm an english-Indonesian interpreter at Insvire technologies, a technology based start up in Indonesia. I was assigned a project to develop anonymous social media but since I had a little knowledge of app development I searched for vendors until I met Cubix.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cubix?

In 2017 I started developing an anonymous social media app with a developer based in Melbourne, but the project has to stop for they went into liquidation by the end of 2018. So I decided to look for the other vendor to continue the project. In 2019 I contacted Cubix to handle the project, we start everything all over again from scratch and hoping it is ready to launch in 2021.

What were your goals for this project?

My goal is to develop an anonymous app that is secure, interesting and sustainable so the youth can express their thought and moments through contents without fear of being judge. We also want to see our mobile app engagement and downloads is continually raising by the end of this year. we also need the mobile app to be easy to update on our end, so we were interested in simple, user friendly platform.

SOLUTION

How did you select Cubix?

My team searched online for app developers and compiled a list of 5 based on the case studies on their websites. we contacted each company and narrowed it down to 2 after receiving their initial pitches.

It was a hard decision, but we selected this vendor based on the quality of their final proposal, their willingness to train our team on how to interact with the app post-launch, and their price point, which we felt was very fair, turned out Cubix passed our criteria after considering the price, developments stages, portfolios and technology they use.

Describe the project in detail.

Once we selected Cubix, we had a series of discovery meetings to discuss our goals and objectives. Within the first two weeks, we send cubix mockups and designs for the iOS and Android apps. The Cubix came back to us with wireframes and concepts for our other sections in the app.

What was the team composition?

initially I was assigned a project manager to support and serve as the main point of contract throughout the project. I only spoke with our project manager, but I was made aware that there were other developers, as well as a QA resource working behind the scenes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So far we're satisfied with the app, we're still preparing for the official launch and hopefully, we can hear positive feedback on the usability, flow, and look of the app both from potential customers.

How effective was the workflow between your team and theirs?

the project manager that I was assigned was easy to communicate with provided us frequent updates. we connected over skype whenever there's updates or new queries. overall I was impressed by the timelines of the team. During the development, I had some time to pause the development for one and many reasons but Cubix is always welcome to continue.

What did you find most impressive about this company?

i was blown away by the knowledge that this vendor had about mobile app development, UI/UX, and optimization. We learned so much more than we thought possible, and we appreciated that they were really patient and thoughtful while we came to speed and pause for a long time.

We used to work with the other web developer, but this was such a collaborative and positive experience. I would certainly engage with this company again for any mobile app needs that we have in the future.

Are there any areas for improvement?

everything can always be done faster, but we were very satisfied with their work. in the end, quality is more important than speed and we ended up with a beautiful product.

BACKGROUND

Please describe your company and your position there.

I was a member of the board, and worked as a consultant for marketing/design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cubix?

We needed Cubix to help with mobile game development to support our marketing initiatives and improve our brand image.

What were your goals for this project?

Boost the company brand image, and promote community engagement through a fun and engaging mobile app.

SOLUTION

How did you select Cubix?

I received quotes and interviewed several mobile game developers prior to making the decision to select Cubix. Cubix offered good value and pricing.

Describe the project in detail.

The project involved developing a mobile game with unique levels and artwork, while leveraging simple gameplay mechanics. The app also included in-app purchases and ad revenue.

What was the team composition?

There was a project manager/account manager who I interfaced with, as well as the primary developer. We communicated through Slack, email, and google meetings on a weekly basis.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are in the process of launching, but have received good initial feedback from the game during testing. We are satisfied with the artwork specifically, and the gameplay is smooth.

How effective was the workflow between your team and theirs?

We mainly used Slack to communicate, as well as through email and occasional phone calls. The development team is offshore in Pakistan, so there was a time zone difference and some communication gaps. However, the development team has been responsive and open to feedback.

What did you find most impressive about this company?

There was a strong focus on quality and meeting customer needs. As long as the requirements are well defined, the development team was quick to deliver.

BACKGROUND

Please describe your company and your position there.

We are a Logistics Company that implement the innovation idea and the power of technology to provide solutions to the logistic sector. I am working for Our company as a IT specialist , I was in direct contact with cubix regarding technical and non- technical issues and bugs

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cubix?

Our Firm Hire Cubix for developing a mobile application that is specialized in land transportation services in Oman , this include the whole process of creating , integrating the server and maintenance of the application.

What were your goals for this project?

The target of this project is to create a logistics mobile application that provide an easy , and fast solution for those who seek land logistics services to shift their home , deliver a cargo or further change

SOLUTION

How did you select Cubix?

Our Team did a research and check the price and quality of various companies , for the development of the app ,Cubix was selected based on its reputation on the market and the quality of services they provide. and for the number of certificates and achievement they have,

Describe the project in detail.

Our online application connects client to driver through an online platform , it is simply all in one , you can book your shipment online , confirm the pickup and delivery , pay online ,communicate with your driver, and get the price from all driver anywhere in Oman The project also include developing of web admin panel to track and control ,and support both sides and ensure the quality of the services

What was the team composition?

initially , we were assigned a project manger called adeel , he was following with each and every detail of the project , and we made our that their were a backend and frontend team , in addition to Quality assurance team. then another team members joined Mehreen , then for each purpose the team specialized are involved in the process

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is almost done , Their were some challenges due to the restriction, and other external factors that affect the project like other project, but, Thanks to Cubix and our team, we have overcome those challenges and it can be said that the project is a successful one , and shortly our application is going to be available

How effective was the workflow between your team and theirs?

the project manager , and the other staff members was really helpful and supportive , The communication with cubix was easy , and we had many progressive meetings , Cubix Always give us the alternative option that are their and recommend the right option based on remarkable reason and experience

What did you find most impressive about this company?

The impressive thing about Cubix the communication skill between the members of cubix and with the client. The way they dealt with difficult situations and challenges impressed us.

Are there any areas for improvement?

I think Cubix should open a branch in Oman that would save the time and make the ability of doing physical meeting easier

BACKGROUND

Please describe your company and your position there.

Mobile games company. We create free to play fun, beautiful, casual mobile games that allow users to win cash and redeemable rewards. We bring people and lifestyle brands together through engaging casual games and apps.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cubix, and what were your goals?

We designed a rewards app and we hired cubix development team to build the app in react native.

The goal was to build a backend server, CMS, backend app and front end app along with QA the app. after launching the app, the goals shifted to working in weekly sprints to develop new features and optimize the app in its evolutionary state.

SOLUTION

How did you select Cubix and what were the deciding factors?

Management has worked with Cubix in the past and they came highly recommended.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we had daily standup calls for about 30 mins in which we would go over the roadmap of what was priority and necessary in the upcoming releases. in parallel we would discuss bugs, server configuration, app designs and development strategy to ensure we were understanding of all scopes of the project and what we need to do to meet our deadlines.

How many people from the vendor's team worked with you, and what were their positions?

6 people. Account manager Product Manager Lead developer junior developer Server developer Lead server devs

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

we started our venture and Boodle was the first rewards app to show proof of concept in its MVP state.

the app performed well and the team adjusted to make critical integrations including tracking, segmentation, CMS capability and optimizing the way we served offers in the app to our consumers.

there were several times where we crept features into a sprint and cubix adjusted to get newly introduced tasks done before the deadline.

Describe their project management style, including communication tools and timelines.

the PM was very hands on, reactive and proactive when necessary and was always willing to gather up all troops for quick meetings and clarity on any feature we were building.

What did you find most impressive or unique about this company?

the company is in karachi pakistan and in that region there were monsoons, covid-19 and other disasters where the people of the city faced many out of work obstacles.

The team was always willing to stay late, come in early and make time for us even with these obstacles and the time difference. they were available and always remained focused no matter any adjustments that were made.

Are there any areas for improvement or something they could have done differently?

Sometimes we would try to fit a lot of features in one update and instead of finishing features we would split them into separate updates.

So when they noticed that there may not be enough time to finish the entire project, they had solutions to come up with releasing features in phase 1 and phase 2 which helped to rollout parts of the feature in phases,.

BACKGROUND

Please describe your company and your position there.

I am the CEO OF HotSet and first time startup entrepreneur. Since day one Cubix has been attentive, collaborative and dedicated in helping me bring my app to life. They have gone above and beyond in delivering a product that I am excited about launching soon!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cubix?

Cubix was brought on from day one and has been directly involved in the conception, development and production of our mobile app.

What were your goals for this project?

Our short term goal was to create a Covid app specifically designed for the filming industry. Our long term goals include expanding its features, it's reach globally and customized for other industries within 12 months.

SOLUTION

How did you select Cubix?

They appeared to be experienced in app development with lots of other clients. They also were the most engaged, asked all the right questions and seemed the most interested and vested in the idea which meant a lot to me. I always believe in working with people who believe in you.

Describe the project in detail.

We began with building a prototype based on the concept of what we wanted to accomplish and through a series of mock up and wireframes, was able to find up with an aesthetic and flow that was consistent with my vision.

As we moved into the development phase for the functional app, they also built the website with an informative homepage and an entire administrative portal to be used with the app. The created pitch videos and will continue to assist me through the beta phase with updates and improvements until it is fully launched by the end of the year.

What was the team composition?

I work directly mostly with the project manager and team leader who run the team of engineers. They have been indispensable in conveying the concepts that I wanted to create and resourceful in finding ways to execute the functions that I want. I also communicate directly with my account manager who keeps me updated on progress of the milestones and handles the financials of our contract.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are still in preparation for our beta launch, but this far, Cubix has successfully met the deadlines laid out. I expect that we will reach a successful launch and be able to reach our projected revenues to continue growing our company early next year!

How effective was the workflow between your team and theirs?

The workflow and communication has been excellent with regular meetings and discussions. They have also been easily accessible and responsive with my questions and concerns along the way.

What did you find most impressive about this company?

The speed at which they are able to work has been impressive from day one and that is a vital part of my satisfaction with this company. Developing a Covid app, time is of the essence and I feel that they understood the importance of a quick launch.

Are there any areas for improvement?

There were some technical issues in setting up the domains and hosting, as well as trying to sync business emails which turned out to be a more complicated issue than it initially appeared to be. They are in the process of being fixed. Otherwise, I am very happy with everything that has happened every step of the way.

BACKGROUND

Please describe your company and your position there.

We run an online store of computer accessories. We started our e-commerce business in 2019. I am the Head of Sales & Business Development in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cubix?

We hired Cubix to develop an interactive top of the line e-commerce website for our company.

What were your goals for this project?

An easy to use website for both the customers and the company. Our goal was to provide ease to our customers while shopping online with a user friendly interface and also to stand out there in the market.

SOLUTION

How did you select this vendor?

We heard about Cubix from different sources and the positive reviews we came across over the internet. After careful consideration and some closed sources recommendation we decided to hand over the project to them and they never let us down on any milestone of the project.

Describe the project and the services they provided in detail.

We were looking for an e-commerce website, their team suggested us a Magento website and briefed us about it. They were quite helpful to make us understand the whole process following our goals. The development process started in a smoth way and they always clear us things on each stage. Cubix built custom Magento Scripts & integrations as well as customizing our theme to meet our requirements. 

What was the team composition?

The team consists of a project manager, magento developers, designers and content writers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The moment the project went live, the impact was clearly visible for everyone through the positive reviews and daily traffic. Customers were happy to sroll on the website easily and the one page checkout made the while story much easier towards a happy ending for the customers.

How was project management arranged and how effective was it?

Project management was awesome as the manager completely provide us with each and every detail whenever and wherever we wanted to. He was a humble and helpful person all the time updating us in details throughout the process. Hence the project got completed within the said time frame.

What did you find most impressive about this company?

They were always reachable at any time and at any stage of the whole project. Resouces were so professional that we never faced any miscommunication and every of our calls and emails were answered promptly with in time.

Are there any areas for improvement?

Nothing at the moment as they have performed upto their reputation in the market and I am one of their happy satisfied customer and would recommend others to try them.

BACKGROUND

Introduce your business and what you do there.

I am the digital manager at Oman Oil Marketing Company, a fuel retailer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cubix?

We were looking for something to differentiate our company because the fuel marketing business can be dull. We wanted a competitive edge over others in the industry by engaging with our customers more.

SOLUTION

What was the scope of their involvement?

Cubix developed an app and desktop software for us, which are tied together in the backend. Their team integrated our launch program and a payment gateway into the system. They host the whole of our service and provided us with an admin panel to manage the platform ourselves.

The process allows users to register, login, and manage their passwords and security. The system is a gateway to all of our services, connecting physical fuel cards to our automated system. 

What is the team composition?

We worked with a project manager, a developer, the CEO, a VP, a customer support operative, and a designer from Cubix. Over 26 people were engaged in creating the backend of the system.

How did you come to work with Cubix?

We floated a tender, which they participated in along with 16 different companies. One of my colleagues had worked with them in the past and their proposal stood out the most so we decided to work with them.

How much have you invested with them?

We have invested around $200,000.

What is the status of this engagement?

Our ongoing engagement with Cubix began in April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I was impressed with their performance, they tackled every aspect of the scope. Our teams had high-quality discussions. They come into every interaction with positivity and experience. Cubix gave us something bigger than the scope we had imagined. They come up with really creative ideas and are always willing to give more than is required of them. Overall, we had a great experience.

How did Cubix perform from a project management standpoint?

Cubix set up a process of project management from the beginning. We used Basecamp to communicate, although they are now switching to Jira. Our teams also held weekly phone calls to follow up on the project. Every two weeks we have a build for the mobile app that we can reflect and comment on, which is useful.

What did you find most impressive about them?

The high-level management at Cubix is very supportive. They really jump on projects and make sure they’re done right. We got a high level of support, which was very important to us.

Are there any areas they could improve?

While it wasn’t a big issue, they work from a different time zone so there were four hours of the day we missed out on working together.

Do you have any advice for potential customers?

I was heavily involved in the process because I’m a perfectionist, but whenever I gave them space they were more creative and more productive. Try giving them space, they’ll do wonderful.

BACKGROUND

Introduce your business and what you do there.

Chopt is a food delivery startup that allows people to order homemade dishes from other users. As the CTO, I oversee all of the technical aspects regarding our platform’s build and scalability as the business grows.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cubix?

We relied on Cubix to build an MVP of our delivery platform. Since we didn’t have the luxury or latitude to hire local software developers, we sought a more cost-effective solution.

SOLUTION

What was the scope of their involvement? 

Cubix developed the MVP of our food delivery platform from the ground up. We provided them with a detailed scope of work, and they built out the wireframes and technology. The solution consists of an iOS app, a web app (React frontend), and an administrative backend (Node.js). 

Our main demographic focuses on people who don’t want to eat out because they’re concerned about ingredient quality or preparation methods. Through our app, they can order homemade food from other users and have it delivered fresh.

What is the team composition? 

There were about five resources working on the project in different capacities.

How did you come to work with Cubix?

We were looking for a technical partner that both understood our vision and had the skill to deliver on it. After a quick Google search, I found Cubix and went over their portfolio. They’d been around for a while and demonstrated a wide variety of work, which was a good sign that they weren’t just a one-hit-wonder. That, combined with their affordability, was all I needed to get going.

How much have you invested with them?

The project cost around $150,000. 

What is the status of this engagement?

Their work lasted from February–December 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re currently trying to raise funds and market our solution to users, so the app isn’t live yet. But, our team felt that it was pretty well-built. The architecture, quality, and overall look and feel were solid.

How did Cubix perform from a project management standpoint?

The team did fairly well. The product manager would give me weekly updates. Whenever there were issues, they were quick to listen and respond. Timelines did slip a bit on a few milestones, but it wasn’t anything major.

What did you find most impressive about them?

For me, the single take away of working with Cubix was that we got good value for our money.

Are there any areas they could improve?

No, nothing comes to mind, right now.

Do you have any advice for potential customers?

Having a good understanding of your vision and being able to communicate that clearly to their team are important. They’ll run with that and do pretty well.