Cubix

Please describe your company and your position there.

I am the President owner of JFR FINANCING LLC is the parent/umbrella corporation of multi business sub corporations which seeks to diversify gains by investing in todays business era. Business Purpose Offers streamlined investment solutions across a variety of industries and roles.

For what projects/services did your company hire Cubix?

The Domino NFT Game, also known as "Domino Earning World (DEW)," is a decentralized blockchain-based gaming platform that will bring together millions of domino enthusiasts in a community where you can buy, make your own, host games and tournaments at domino centers, with rewards such as real cash prizes, and more. Cubix, With its headquarters in Florida, USA, serves my company in the development of DEW for a worldwide deployment supporting innovative digital products that help me reach my goals. For example, Cubix has built DEW with six different game modes, future mobile app, blockchain integration, NFT support and websites!

How did you select this vendor and what were the deciding factors?

Cubix provided great interaction and expertise unmatched by many. The ability to stay in touch with the team using Slacks The ability to oversee the progress using Jira at anytime The quick response from the managers assigned to the project and the company owner! Cubix’s 70 pages culture book is a great document worth emulating The invoicing process is easy to follow and fast to process Austin Patrick is the project manager who is providing great guidance and results Aiman Patel is a manager who superbly handles every challenge with true leadership and technical skills creating an atmosphere of successful progress The company’s presence in LinkedIn demonstrates trustworthiness and the comments in the site support Cubix’s professionalism

Describe the project in detail and walk through the stages of the project.

Cubix created, by listening and providing great recommendations, the following: NFT creator and accessories Game Centers Scholarship system Ambient music and sound effects Game graphics Blockchain integration

How many resources from the vendor's team worked with you, and what were their positions?

8 individuals

• Austin: Project Manager
• Aiman: Manager
• Shahroz: Blockchain
• Talha: Blockchain
• Muhammad: Game Dev
• Akshay: 3D modeling
• Fizza: 3D modeling
• Huzefa: Backend Dev

Can you share any outcomes from the project that demonstrate progress or success?

Cubix created, by listening and providing great recommendations, the following:

• NFT creator and accessories
• Game Centers
• Scholarship system
• Ambient music and sound effects
• Game graphics
• Blockchain integration

How effective was the workflow between your team and theirs?

It is going well. We fluctuate between two and one meeting per week

What did you find most impressive or unique about this company?

They were a one-stop-shop for all my needs!

Are there any areas for improvement or something they could have done differently?

More presence in the US. Staff a location with professionals who can showcase the quality work Provide costumers with the resume of the team involved in the project or show such relevant information in Slack Sometimes Jira does not properly reflects the actions of the team

Introduce your business and what you do there.

Chopt is a food delivery startup that allows people to order homemade dishes from other users. As the CTO, I oversee all of the technical aspects regarding our platform’s build and scalability as the business grows.

What challenge were you trying to address with Cubix?

We relied on Cubix to build an MVP of our delivery platform. Since we didn’t have the luxury or latitude to hire local software developers, we sought a more cost-effective solution.

What was the scope of their involvement? 

Cubix developed the MVP of our food delivery platform from the ground up. We provided them with a detailed scope of work, and they built out the wireframes and technology. The solution consists of an iOS app, a web app (React frontend), and an administrative backend (Node.js). 

Our main demographic focuses on people who don’t want to eat out because they’re concerned about ingredient quality or preparation methods. Through our app, they can order homemade food from other users and have it delivered fresh.

What is the team composition? 

There were about five resources working on the project in different capacities.

How did you come to work with Cubix?

We were looking for a technical partner that both understood our vision and had the skill to deliver on it. After a quick Google search, I found Cubix and went over their portfolio. They’d been around for a while and demonstrated a wide variety of work, which was a good sign that they weren’t just a one-hit-wonder. That, combined with their affordability, was all I needed to get going.

How much have you invested with them?

The project cost around $150,000. 

What is the status of this engagement?

Their work lasted from February–December 2018. 

What evidence can you share that demonstrates the impact of the engagement?

We’re currently trying to raise funds and market our solution to users, so the app isn’t live yet. But, our team felt that it was pretty well-built. The architecture, quality, and overall look and feel were solid.

How did Cubix perform from a project management standpoint?

The team did fairly well. The product manager would give me weekly updates. Whenever there were issues, they were quick to listen and respond. Timelines did slip a bit on a few milestones, but it wasn’t anything major.

What did you find most impressive about them?

For me, the single take away of working with Cubix was that we got good value for our money.

Are there any areas they could improve?

No, nothing comes to mind, right now.

Do you have any advice for potential customers?

Having a good understanding of your vision and being able to communicate that clearly to their team are important. They’ll run with that and do pretty well.

Introduce your business and what you do there.

I'm the sole proprietor of a company intended to launch an app for mobile phones called Pee Spots.

What challenge were you trying to address with Cubix?

We wanted to develop an application to assist travelers in need of a place to pee.

What was the scope of their involvement?

The app functions on Android phones. At some point, I hope to also make it available on iOS. It's a pretty new app. I'm just getting my arms around the app in actual usage, fine-tuning how the app works and things like that. We had a live launch in late July.

The user downloads the app from Google Play for free and creates an account. At that point, they are able to look for locations. A Google map opens up, centered on the user’s location, and they can see pee spots nearby. They can click on them to see details about that pee spot.

It could be a restaurant, a rest area, a pub or a bar. It could, be a bathroom in a park or a government location. The user has the ability to filter their results by their user preferences. For example, a user may only want 5-star rating pee spots.

This is a crowdsourced environment, so we try to encourage users to add pee spots. There are certain terms and conditions for doing so, but the user simply needs to touch the screen in the location that they want to create the pee spot. They can then add up to three photographs, a headline, and a paragraph description. The pee spot is published to the rest of the users.

It's not just a straight database. Since it's growing in a crowdsource environment, this adds some complexity. In the case of people adding pee spots and potential for people adding undesirable things, potentially offensive photographs, Cubix thought through the process and created a mechanism for automatically deleting inappropriate posts. For example, if three users find a pee spot offensive, it's automatically deleted.

What is the team dynamic?

Cubix’s team is located in Pakistan, Dubai, and London. My contact is based in Washington D.C. I mostly worked with Harris Khan [Senior Product Strategist, Cubix] and one project manager who is located in Pakistan, which has always worked out pretty well because they work during the night and have results in the morning.

How did you come to work with Cubix?

I found them on the internet through a Google search. The main contact I had, Harris Khan, was very knowledgeable about app creation, particularly in the area of interfacing with the owner, such as myself, as well as highly technical people that do the code writing. He got the concept right away, and so we reviewed the contract and I moved forward.

How much have you invested with them?

We've spent in the range of $10,000-$50,000 with them.

What is the status of this engagement?

We worked with them from April-July 2017.

What evidence can you share that demonstrates the impact of the engagement?

People are curious about the app; they like the concept. Men say they don’t need a pee spot because they can pee on a tree, but women understand and want the app. In terms of feedback about the functionality or flaws, I haven't received any feedback about shortcomings. Right now, we have 54 users and 100 pee spots, mostly concentrated in the tri-state area on the East Coast.

I haven't started really advertising yet; I'm still trying to tweak it. We launched shortly before I went on a vacation for 2-and-a-half months. I'm just now getting back into the concentrated effort to attract users.

How did Cubix perform from a project management standpoint?

Overall, I give them very good ratings. I'd done a lot of project management before I retired, and there is technical jargon that changes constantly. It's hard to keep up with that. One of my biggest frustrations with technical people, and this is not specific to Cubix, is that, when they do quality assurance, they look to see if the code works, but they don't look to see if the app is best suiting the customer's needs. That's a constant across technical projects.

They normally use Basecamp for communication, but I just liked email and phone communication. It worked best for me, so they accommodated my preferences.

What did you find most impressive about them?

They've done pretty well at breathing life into an application that I think is kind of unique. I didn't know how development partners might’ve viewed the project, as it may be potentially offensive, or at least curious, to some people. But, once they saw the potential for what this app actually does, I think they embraced it and took it to heart. They really wanted this thing to succeed for their reasons and mine.

Are there any areas they could improve?

They could improve at documentation.

Introduce your business and what you do there.

I am the CEO of Vision Sports. We are an online marketplace for health and fitness items.

What challenge were you trying to address with Cubix?

I was building an app for my company and needed a firm to guide me through that process.

What was the scope of their involvement?

I was in the dark about many aspects of app development, so Cubix’s insight has been quite valuable. To start, I provided Cubix with rudimentary ideas for a logo, names for the company, and categories of products that could be searched on the app. Our discovery sessions have included conversations for the development process, color schemes, and user flows. Their team then designed a full logo and implemented it into an iOS platform.

In terms of features, they added a chat functionality that allows users to connect with product buyer/sellers. Notification settings alert users when products are purchased, shipped, and delivered. The team also integrated payment systems with PayPal, Venmo, and Apple Pay before coordinating shipping partnerships with the postal service and other carriers. Currently, they're developing an Android version.

What is the team composition?

They've assigned a project manager, a success manager, and a client supervisor.

How did you come to work with Cubix?

I found Cubix during an online search for an app project with a previous company. They grabbed my attention, and I was impressed with their work. Unfortunately, we couldn’t move forward at that time, but Cubix was such a big help then that I engaged them in this project once I started my own company.

How much have you invested with them?

I’ve spent around $22,000.

What is the status of this engagement?

Our engagement began in September 2016 and is ongoing. The iOS app has launched in the App Store, and an Android version is currently in development.

What evidence can you share that demonstrates the impact of the engagement?

We have received positive feedback on the app and its features from supplement and equipment companies as well as users. There have been 50–60 downloads, 27 profiles made, and one transaction completed so far.

How did Cubix perform from a project management standpoint?

Cubix makes the process extremely comfortable for me. I have a limited knowledge of the app-building process, but Cubix is fully accessible to answer my questions. Much of that interaction comes through Skype, emails, phone calls, and Stride meetings.

What did you find most impressive about them?

They take every idea I have and implement it faster than I could have expected. They find solutions to every roadblock we encounter. Also, they have been lenient in payment options and have assisted with helping get my company off the ground.

Are there any areas they could improve?

There have been times when I have not been updated about certain parts of the project as expected. I think they get so involved in the project that they forget to reach out to me, but, when they do, they explain everything really well. Still, more structured communication would be an area for improvement.

Any advice for potential customers?

It’s best to start this kind of endeavor with a clear idea of what you want. Cubix has been able to bring me along as things develop, but we’d be further along at this point if I brought more to the table at the beginning. The tips I would offer would be to do your homework and have a detailed plan in writing.

Introduce your business and what you do there.

I’m the founder of Nomidate, a dating startup that lets users play matchmaker for their Facebook friends. It started as a website where users can log in with their Facebook account to set up their friends. Our target audience is Facebook users ages 18–45. I founded Nomidate in 2012. The company is based in Washington, DC.

What challenge were you trying to address with Cubix?

Nomidate relies on users who log in through Facebook, which means we’re at the mercy of Facebook's privacy settings. When Facebook changed those settings a few years ago, the application was no longer functioning optimally. In order to make Nomidate function as it was intended to, the site had to be rebuilt with Facebook's updated settings in mind. I also wanted to create a mobile app to attract more users, as it became clear that dating sites had to be mobile in order to be marketable. For these reasons, I sought out Cubix.

What was the scope of their involvement?

Nomidate’s website was built by another developer, but Cubix rebuilt it on Facebook's Canvas. They took Facebook's updated privacy settings into account. Since they did such a good job with the website, I contacted them again to turn Nomidate into an app. Cubix built the elements of the app for iPhone and iPad based on my specifications.

How did you come to work with Cubix?

I made a Google search looking for local web developers. I was looking for a team who could work swiftly and produce a stellar final product. I had worked with some fantastic groups in the past, but they were far away. I wanted to at least have the possibility to go in for a meeting or reach the team within the same time zone. Cubix was the perfect choice because they have a local office in Washington, DC, although the actual team building the website was in Pakistan.

Their website was a great example of their skills in web development. They also had an impressive client list with positive testimonials. I researched Cubix online and read through what I found on other sites. It was a good sign that I didn’t see any bad reviews. Cubix had worked with some big names, and those companies would expect a certain level of quality and responsiveness. I also wanted to find a good fit. Had Cubix only worked with these huge names, it wouldn’t make sense for them to engage with a tiny startup. Fortunately, Cubix did help small firms in addition to bigger clients.

Finally, I wanted a vendor who placed an emphasis on good communication. They should be responsive to my questions and listen to my feedback. As a non-technical founder, it is especially important for me to find developers who respect my vision. They should also have the patience to explain the technical aspects of the project.

How much have you invested with Cubix?

The initial website rebuild cost around $10,000. The apps cost $15,000.

What is the status of this engagement?

Cubix rebuilt the site in 2015, and the process took approximately 8 weeks. They started creating the mobile app for the iPhone and iPad in December 2016. It took Cubix approximately 6 weeks to finish the apps.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I was very pleased with the final products built by Cubix. Everything turned out even better than I'd hoped. I thought that it would take much longer, so my original plan was to build the iOS phone app first. Since they had already built the iPhone app, Cubix proposed building the iPad version at no additional charge. It was definitely something I hadn’t budgeted for, so I appreciated Cubix’ willingness to do that for me.

I haven’t done a lot of marketing for the app. Based on the conversations I’d had with marketers about the site, I felt that it didn’t stand a chance initially. I couldn’t make a difference in this industry without a mobile app, so I’m grateful to Cubix for creating it.

The whole process was challenging for me, given that I didn’t know much about the technology. Fortunately, Cubix was willing to answer my questions about technical aspects of the development. They were great at explaining issues in a non-technical manner. For example, they would send screenshots. They were patient and never made me feel stupid for asking a question. They always asked my opinion to make sure they followed my vision for the final product. Based on my feedback, they quickly made the necessary changes.

Cubix treats small clients with the same respect and attention as their larger, well-known clients. I always felt like the project was a priority and that they were working hard to perfect the app. They were committed to keeping me informed of their progress.

After the project was finished, they continued to provide support for the apps. I rely on Facebook log-ins for the app to function, so any changes in the API could break it. I have peace of mind because Cubix is there to handle these things. They checked in to make sure I was completely happy with the final product. They were also prompt about checking the functionality of the app and resolving any issues.

How did Cubix perform from a project management standpoint?

The team prepared a detailed timeline with project milestones. They also gave me the name and contact information of the project manager. I worked with their project manager exclusively. When I had a question, he would ask the team, so I never had to go on a fact-finding mission. I’ve had experiences dealing with multiple people, where I didn’t know who did what and had to send mass emails, hoping one of them would respond. Cubix’s contact was always responsive.

Cubix adhered to the budget and the timeline they proposed. If there was going to be a delay in completing a task, they contacted me immediately and explained things. I always felt informed about what aspect of the project they were working on. I’ve never had to visit their [local] location, but it was nice to know that I could. Everything was done online, through Skype calls, email, and Teambase.

What did you find most impressive about Cubix?

Cubix has been there for me—their responsiveness was and is impressive. While I’ve worked with other fantastic people, they were not in a rush to get back to me if I had a follow-up question or something stopped working.

I always felt like they were working hard to create the best possible product for me. I'm lucky to have worked with Cubix, and I would recommend them to any company or individual looking to build a website or app.

Are there any areas Cubix could improve?

Not really. They did a great job.

Introduce your business and what you do there.

I’m the CEO of Knew Memories. It’s a memory enhancement tool developed specifically for Alzheimer’s patients as well as people with dementia, stroke, and brain injury. I’m a developer, and I wrote the mobile app.

It’s come about through personal experience. My mother had Alzheimer’s and my father had a brain injury that led to dementia. During my time of caring for my parents, they experienced multiple doctors, and my mother was taking 25 different medications at one time. The problem with healthcare in the US is that one doctor doesn’t know what the other is doing. There’s no national database or network where they could log treatments. It’s up to the patient to tell the doctor what doctors they’ve had and what medications they’re on. In 2017, 250,000 Americans were killed because of medical errors.

In August 2020, I developed a tracking system. I used to work for a pharmaceutical company so I know about viruses and saw the need for such a system. Nothing’s been done on my app since December 2019. I had five product managers because they all kept leaving the company, and I had to restart over and over again. I’m 70 years old, and I’m doing this all on my own using my retirement funds.

What challenge were you trying to address with Cubix?

I went to them to develop my app for Android and iOS.

What was the scope of their involvement?

I signed a contract with Cubix in September 2018. It stipulated a 4–6-month completion, but now it’s almost three years later. I’ve had two and a half years of just waiting, and I’ve asked them to contact me. In the last conversation they had with me, they said they’d put the app on GitHub and release the credentials for my website, but they haven’t done either. I haven’t been responded to since September 2020. I paid for services up front, which they haven’t done or reimbursed me for.

A large amount of employee turnover is a red flag that there’s something wrong. Over two years, I’ve had six product managers who have had to start all over again. They were all very nice and courteous, but there was no competency. The product managers promised they would do things, but they wouldn’t in the end.

Every time I got the app, there was something new added that I had no idea about and didn’t relate to the app. I gave Cubix forms that I created for the app, forms that they never instituted. The application is nowhere near what I want it to be two years later. I’ve rewritten the sections over and over again, but it never made it in. I basically have nothing.

I took out trademarks because I had signed a contract thinking it would be over and done in six months. It’s two years later now, and I’m on the fifth extension for my trademark. If I don’t get the app developed in the US, where I can see things and get it completed to where it needs to be, I’m out of luck. About 85% of my retirement funds have gone into this project.

Cubix hasn’t provided anything at this point. I paid for website design services. It ended up that one of the product managers took a vacation. I needed the site up, so I designed it myself. They haven’t reimbursed me for that.

What is the team dynamic?

There have been six product managers. They might have also done the development, but I’m not positive.

How did you come to work with Cubix?

I saw their web page, and they sounded good. I checked with the Better Business Bureau, and there were no complaints. Cubix gave me references, which I did call. I did my due diligence. The original salesperson was wonderful. They were all nice people, but I don’t know whether or not that was a way of putting me off.

How much have you invested with them?

The contract was for four payments of $10,500 each, out of which I paid $31,500. The salesperson said that they wanted to receive full payment before the app was launched but I’m not giving full payment on anything before I see the app. Cubix agreed to postpone the last payment, which would be $10,800.

I have paid them $1,700 and $1,500 for videos that I never received, and I was never reimbursed for the web page I designed myself. I took out two other addons that I paid $1,000 each for. They were for medical and hospital quoting, and they were never done.

Also, Cubix had a problem with money being supposedly stolen from them by someone in the US. I was asked to get their money back from this person, which cost me money for lawyers. I was trying to help out.

What is the status of this engagement?

I started working with Cubix in September 2018. My fifth product manager told me he was leaving the company in September 2020, and I told him I was stopping the project. They said they’d put everything on GitHub and give me the credentials. However, they haven’t responded to any of my numerous letters or returned my phone calls. I’m writing my congressman now.

Describe the impact this engagement has had on your business.

It’s been a nightmare. All I know is that it’s going to be three years in September 2021, and I have nothing. I don’t know if I’m receiving this poor service because I’m not a big company or something else, and I really don’t care at this point. It’s unprofessional.

It was all a mistake. I found out that each programmer has their own coding style when they enter. Therefore, bringing the app to the US would be very difficult to know what it was about because there were five different people working on it with their own coding shorthand. I’d have to start all over again.

In September 2020, when the fifth project manager was leaving the company, he told me that the app hadn’t been worked on since December 2019. I hit the roof. They had a complete memo of every form I’d made, and nothing had been done. At this time, they said that if I paid and continued with them, they’d get it done in three weeks. By this point, I didn’t believe anything they were saying.

Cubix won’t give me the credentials of the web page so that I can transfer it over to GoDaddy. The web page has been down for I don’t know how long. I demanded my money back for the things they didn’t do. They said they’d put the deliverables on GitHub, but they didn’t. I haven’t hired a new resource as of yet. I’m out of money, and I’d need the app to get a price on what I could do.

How was project management handled?

Every time I received a new product manager, they said they had all the information, but it never got there. Things started going downhill before COVID-19. It took almost two months to get the new product manager up to speed on the forms. I had to send the same memo over and over again, and it never got done.

I had a draft of the app, but that’s gone. They changed the password for the one I do have, so I can’t get into it. Not only that, I had a lot of trouble getting the app on my system because they never told me the passwords they changed. With the time difference between here and Pakistan, it was difficult to communicate.

Is there anything that the vendor did well or that you would consider a strength?

No, there isn’t anything they did well or that I’d consider a strength. My niche audience is people with cognitive issues so I knew I had to keep the app simple. Cubix wanted to put in all these fancy bells and whistles, and I kept saying no. The big problem was communication. I wrote things down and gave them exact forms to put on the app, but they never did.

In what specific areas can they improve?

They need to improve their communication. I’m a writer, not a developer. I told each of my product managers that if there’s something that I ask, please tell me about expectations. My 30-second ask could cost them a month of work because I don’t know what it takes.

What advice do you have for clients with similar needs to yours?

My advice is to not use Cubix. What they’re doing is unethical and unprofessional. I’m not a vengeful person, but I’m going to make sure that Cubix doesn’t have a presence in the US. I don’t want this happening to anyone else. I’m 70 years old, so I can’t just get a job to recoup this money.

They’re denying any culpability. I didn’t do anything to make six of their people leave in two years. That’s an indication that there’s something wrong with the company. Then, I was told that someone took off with all their money, and there was one problem after another. I don’t know what more I can say, except that this has been a horrible situation. I’m a reasonable and kind person, but my tolerance has a limit.

Please describe your company and your position there.

I am the CEO at a full-service digital agency based in NYC.

For what projects/services did your company hire Cubix, and what were your goals?

Because of the overwhelming number of projects we had on our plate, we were looking for an agency like ours who can be an extension of our workforce and help us deliver results that matter for our clients. We recently acquired a blockchain app development project. We hired the Cubix team to work on it as we didn’t have enough resources/bandwidth. Our client wanted to develop a blockchain app from the ground up. It should be highly secure and compatible with all the versions of iOS and Android.

How did you select this vendor and what were the deciding factors?

The selection process was pretty stringent. It took us more than 3 weeks to scrutinize the agencies. We finally had a list of 3 agencies - from which we selected Cubix as they had a sizable team and extensive experience of working on mobile apps alone.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our client was seeking to create an identity management app that supports transparent and traceable cross-border remittances and giving. It should connect beneficiaries and charitable organizations and empower all those who want to track their donations to get peace of mind that their funds have reached the desired destination (as funds are kept in a digital online wallet.

They receive notifications in real-time, and donors can view their donation history straight on the dashboard. Cubix team started off with wireframes and designs and later transitioned into development once the designs were ready and approved. They are currently running transaction simulations to ensure it’s operating just as intended.

How many resources from the vendor's team worked with you, and what were their positions?

We had been assigned a team of 4 mobile app developers who were working on multiple projects including this one. Apart from them, we had a chance to work with their tech head who was responsible for orchestrating their team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app is highly secure and fully functional. Cubix team took care of all the nitty gritty details that make the app stand out from the crowd. Generally, these kinds of apps are more boring than fun. But with the meticulous app design and animations, this app delivers a consistent and engaging user experience on all the fronts.

Describe their project management style, including communication tools and timeliness.

Their team is well coordinated. They take deadlines seriously and are very proactive when it comes to reporting. We didn’t have any challenges working with them. Starting from their communication to project management - pretty much everything was flawless and organized.

What did you find most impressive or unique about this company?

They care about all the minute details that other companies generally take for granted. We are very happy that they are an extension of our team. They really care about the product they are building and are highly skilled. We enjoyed working with them and we look forward to working with them on a long run.

Are there any areas for improvement or something they could have done differently?

There weren’t any. They are good at what they do.

Introduce your business and what you do there.

I’m the CEO and co-founder of Glimmer Industries LLC. We have a social and dating application designed to be the first disability-inclusive application on the market.

What challenge were you trying to address with Cubix?

The first challenge was the coding of the application.

What was the scope of their involvement?

The app was built for both iOS and Android. Cubix worked on the development, but not so much the design. They also built us a landing page that directs people to download the application.

How did you come to work with Cubix?

I went through different companies that had experience creating applications in the social space. After speaking with Harris at Cubix several times, I realized we were on the same page. We had a shared vision and a mutual understanding of what we wanted to achieve with the application, so I decided to go with them.

How much have you invested with Cubix?

It cost $25,000 to complete the project from start to finish. We were given a 10% discount.

What is the status of this engagement?

The initial conversations began in October of 2015, and work started at the end of that year. The project was completed by the end of 2016. I’m not currently working with them, but we’re not ruling it out for the future.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Feedback from users of the app has been positive. There hasn’t been any criticism of the functionality of the application, and it works the way it’s supposed to work. Some users don’t want to log in with a Facebook account, which we require, but that’s not a reflection of Cubix’s work. They really wanted to produce quality work. They were supportive throughout the process and very encouraging afterward. Everyone I dealt with at Cubix was very nice and attentive.

How did Cubix perform from a project management standpoint?

Overall, I would give them a positive rating. However, we had to change project managers in the middle of the project. That disrupted things a little bit, but it wasn’t anything I could blame on their team. Cubix was always very attentive to requests. The new project manager was actually a lot better, so I was happier with his work in the end.

What did you find most impressive about Cubix?

I would say it’s their attention to detail and their response time. I know that agencies often take on a lot of project at once, and sometimes you can feel like you’re getting lost in the shuffle, or you’re not getting what you’re paying for. Throughout the project with Cubix, when I reached out to them, I heard back quickly. The problem was usually resolved within 24 hours.

Are there any areas Cubix could improve?

They contract with a lot of developers out of the country, so there was a language barrier. It was resolved quickly when it came up, but it was a bit irritating when I found errors that a native English speaker wouldn’t have made.

Introduce your business and what you do there.

I created BirdeGreetings, a custom greeting card mobile app.

What challenge were you trying to address with Cubix.?

I needed a development team that could turn my e-card idea into a functional mobile app.

What was the scope of their involvement?

Cubix. developed a mobile greeting card app according to the specifications I listed during a phone conference. Users can create accounts and access their profiles to view and edit saved e-cards. Custom text, still images, gifs, personalized signatures can be added to the cards, along with cash. A lightbox prompt allows users to send the e-cards via email, SMS, or on social media sites. They even integrated features that weren’t included in the original scope of work. Although they don’t provide online marketing services, gave me a few promotional tips and referred me to several digital ad agencies.

What is the team composition?

The senior product strategist helped me with the contract, while the project manager oversaw the development stages.

How did you come to work with Cubix.?

Cubix. was one of many app development firms I reached out to regarding this project. During the bidding process, it became apparent that my budget was too small to develop an app successfully. After months of discussion, Cubix. convinced me to continue with the project. I felt comfortable working with them because of their willingness to adjust their prices and provide references to past clients.

How much have you invested with them?

I spent $55,000 to develop the app.

What is the status of this engagement?

We had our first meeting in October 2017, but we didn’t begin development until March 2018. I launched the app in July 2018.

What evidence can you share that demonstrates the impact of the engagement?

After the initial launch, we had to remove the app from the App Store and Google Play Store to fix a major bug. Despite the lack of promotional efforts, the app has been downloaded by 50 users since returning to the market two weeks ago.

How did Cubix. perform from a project management standpoint?

The project manager lives in a different time zone, but they worked hard to accommodate my tight schedule. Waiting for our schedules to align was frustrating when deliverables were due, but the project manager was exceptional at managing the timing, scheduling, and work pace for the development team overall. Stride was a great communication tool that kept both parties responsive.

What did you find most impressive about them?

I thought my lack of technical knowledge would hinder the project’s success, but Cubix. was great at guiding me along the way. They designed an exact replica of the app I visualized inside of my head without any guidance from visual aids. Beyond their talent, they’re an honest and pleasant company to work with. Their willingness to accommodate my budget and stay true to the quoted price was admirable.

Are there any areas they could improve?

Although a few problems occurred throughout the project, they worked fast to resolve the issue.

Do you have any advice for potential customers?

The most brilliant ideas tend to arise in the middle of the app development process. While it’s tempting to change the project’s direction to incorporate the newly conceived features, it takes a tremendous amount of time and effort to make changes during the development phase. Cubix. provides a detailed breakdown of their scope of work; review the document carefully before signing the contract to ensure that everything you want is listed.

Introduce your business and what you do there.

I am the digital manager at Oman Oil Marketing Company, a fuel retailer.

What challenge were you trying to address with Cubix?

We were looking for something to differentiate our company because the fuel marketing business can be dull. We wanted a competitive edge over others in the industry by engaging with our customers more.

What was the scope of their involvement?

Cubix developed an app and desktop software for us, which are tied together in the backend. Their team integrated our launch program and a payment gateway into the system. They host the whole of our service and provided us with an admin panel to manage the platform ourselves.

The process allows users to register, login, and manage their passwords and security. The system is a gateway to all of our services, connecting physical fuel cards to our automated system. 

What is the team composition?

We worked with a project manager, a developer, the CEO, a VP, a customer support operative, and a designer from Cubix. Over 26 people were engaged in creating the backend of the system.

How did you come to work with Cubix?

We floated a tender, which they participated in along with 16 different companies. One of my colleagues had worked with them in the past and their proposal stood out the most so we decided to work with them.

How much have you invested with them?

We have invested around $200,000.

What is the status of this engagement?

Our ongoing engagement with Cubix began in April 2019.

What evidence can you share that demonstrates the impact of the engagement? 

I was impressed with their performance, they tackled every aspect of the scope. Our teams had high-quality discussions. They come into every interaction with positivity and experience. Cubix gave us something bigger than the scope we had imagined. They come up with really creative ideas and are always willing to give more than is required of them. Overall, we had a great experience.

How did Cubix perform from a project management standpoint?

Cubix set up a process of project management from the beginning. We used Basecamp to communicate, although they are now switching to Jira. Our teams also held weekly phone calls to follow up on the project. Every two weeks we have a build for the mobile app that we can reflect and comment on, which is useful.

What did you find most impressive about them?

The high-level management at Cubix is very supportive. They really jump on projects and make sure they’re done right. We got a high level of support, which was very important to us.

Are there any areas they could improve?

While it wasn’t a big issue, they work from a different time zone so there were four hours of the day we missed out on working together.

Do you have any advice for potential customers?

I was heavily involved in the process because I’m a perfectionist, but whenever I gave them space they were more creative and more productive. Try giving them space, they’ll do wonderful.