Name: CTS
Address: 132 32nd Street, Suite 310, Brooklyn, United States, NY, 11232, US
Telephone: 866-399-3230
Price range: $150 - $199
Rating: 4.8

Mission Critical IT and Cybersecurity Services

CTS delivers comprehensive IT and cybersecurity solutions to meet the unique demands of growing organizations. We have deep expertise in supporting K-12 educational institutions, nonprofits, and commercial businesses; however, our team is equipped to handle the complexities of IT across a variety of sectors.
We’re committed to making your technology work seamlessly, so you can focus on making a difference, regardless of your industry. In addition to IT solutions, CTS also offers cybersecurity strategy and services. Our managed security services provide customized strategies to meet your specific needs, ensuring comprehensive protection against cyber threats. With expert guidance and ongoing support from our dedicated cybersecurity consultants, you can focus on your operations while we handle the cyber risks. Enjoy robust security solutions with minimal disruption, benefit from expert advice and ongoing support, and take advantage of a wide range of advanced cybersecurity services designed to protect, comply, and help your organization thrive. 
Our services include:
Managed (and co-managed) IT Services
Cybersecurity Strategy & Services 
Secure Cloud & Productivity Solutions
IT Strategy, Governance & Consulting 
Audits, Assessments & Penetration Testing
Managed Detection & Response
Data Protection
Design Projects
Physical Security Solutions
E-Rate Support (K-12) 
....and much more!

Min project size
$5,000+
Hourly rate
$150 - $199 / hr
Employees
50 - 249
Locations
Brooklyn, NY
Year founded
Founded 2010
Languages
Timezones

ACT: Australia Central Time (ACT)

AGT: Argentina Standard Time (AGT)

AKST: Alaska Standard Time (AKST)

ART: (Arabic) Egypt Standard Time (ART)

AST: Arabia Standard Time (AST)

AET: Australia Eastern Time (AET)

BST: Bangladesh Standard Time (BST)

BET: Brazil Eastern Time (BET)

CAT: Central African Time (CAT)

CET: Central European Time (CET)

CNT: Canada Newfoundland Time (CNT)

COT: Colombia Time (COT)

CST: Central Standard Time (CST)

CTT: China Taiwan Time (CTT)

EAT: Eastern African Time (EAT)

EST: Eastern Standard Time (EST)

EET: Eastern European Time (EET)

GMT: Greenwich Mean Time (GMT)

GST: Gulf Standard Time (GST)

HST: Hawaii Standard Time (HST)

IDT: Israel Daylight Time (IDT)

IET: Indiana Eastern Standard Time (IET)

IST: India Standard Time (IST)

JST: Japan Standard Time (JST)

MET: Middle East Time (MET)

MIT: Midway Islands Time (MIT)

MST: Mountain Standard Time (MST)

NET: Near East Time (NET)

NST: New Zealand Standard Time (NST)

PNT: Phoenix Standard Time (PNT)

PRT: Puerto Rico and US Virgin Islands Time (PRT)

PST: Pacific Standard Time (PST)

PLT: Pakistan Lahore Time (PLT)

SAST: South African Standard Time (SAST)

SGT: Singapore Standard Time (SGT)

SST: Solomon Standard Time (SST)

UTC: Universal Coordinated Time (UTC)

VST: Vietnam Standard Time (VST)

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Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.7 /5

What Clients Have Said

CTS is recognized for providing good value for cost, with clients highlighting budget-friendly pricing and tailored solutions. While specific project costs are not detailed, clients appreciate the alignment of CTS's services with their needs and the overall effectiveness in delivering IT support.

This summary is based on verified Clutch reviews.

Most Common Project Size

> $200,000 based on 4 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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CTS Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.7
Cost 4.7
Willing to Refer 4.9

Top Mentions

Review Highlights

Effective Communication Channels

Clients note the effectiveness of CTS's communication through multiple channels, including in-person and virtual meetings, as well as email. This ensures timely updates and responsiveness to client needs.
Successful Technology Transformations

Several clients have experienced successful technology transformations with CTS, as evidenced by improved cybersecurity, streamlined operations, and enhanced technology support systems.
Room for Improvement in Project Management

While generally praised, some clients have noted areas for improvement in CTS's project management, such as better communication regarding timelines and project status updates, especially in complex projects.
Cultural Alignment with Clients

Many clients appreciate CTS's cultural fit with their organizations, which is often a decisive factor in choosing to work with them. This alignment fosters collaboration and shared values.
High Ratings and Referrals

CTS's high ratings and referrals are recurring themes, with clients often choosing them based on recommendations and positive past experiences.
Positive Client Relationships

Clients frequently highlight the strong, positive relationships they have with CTS, noting the company's efforts to understand and align with client values and goals.

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CTS Reviews

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Cybersecurity IT Managed Services IT Strategy Consulting
Confidential
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Charter Technology Solutions has successfully met and exceeded our expectations."

Mar 13, 2024

Director of Instructional Technology, Public Prep Network

Kasimeir Smith

Education
New York City, New York
201-500 Employees
Online Review
Verified

Charter Technology Solutions provides managed IT services for a charter school, including help desk support and on-site technical assistance. They've also built the IT infrastructure of a school building.

Throughout the engagement, Charter Technology Solutions has delivered outstanding services, demonstrating competency and experience. The team has gone above and beyond to meet the client's needs, showing impressive dedication. Moreover, they understand the unique needs of nonprofit organizations.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Instructional Technology of Public Prep Network

Describe what your company does in a single sentence.

My organization is a single-sex charter school that is located in the Bronx, New York.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Charter Technology Solutions to accomplish?

Provide IT services

SOLUTION

How did you find Charter Technology Solutions?

Other

Why did you select Charter Technology Solutions over others?

Pricing fit our budget
Good value for cost
Company values aligned

How many teammates from Charter Technology Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Charter Technology Solutions has consistently delivered outstanding IT-managed services for our school district. We heavily depend on their ongoing help desk support, which seamlessly integrates with the on-site technical assistance provided by their dedicated engineers.

Additionally, we have engaged their consulting services on multiple projects of varying scales, all of which have been executed with precision and expertise. One notable project where Charter Technology Solutions has demonstrated their capabilities is the support for the construction of our state-of-the-art new school building, spanning an impressive 87,000 square feet.

Throughout this endeavor, their team has showcased unparalleled commitment and proficiency. Having worked with several outsourced IT providers catering to charter schools, I can confidently affirm that Charter Technology Solutions surpasses its competitors by a significant margin.

Their staff comprises highly competent and experienced professionals who consistently go above and beyond to meet our needs. Moreover, I greatly appreciate their investment in training programs aimed at nurturing individuals early in their careers, ensuring they possess the necessary skills to excel in this rapidly evolving industry.

In light of their exceptional performance and unwavering dedication, I wholeheartedly recommend Charter Technology Solutions to any school seeking a reliable and comprehensive IT partner, especially in today's technology-driven landscape where digital infrastructure is paramount.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Charter Technology Solutions has successfully met and exceeded our expectations in many of the projects we have undertaken with them. Our success criteria consist of ensuring that staff and students have access to the technology needed to teach and learn effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Charter Technology Solutions delivered the project on time and met our needs.

What was your primary form of communication with Charter Technology Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

Charter Technology Solutions specifically caters to schools and non-profits. The company understands the needs of this market and supports us in making decisions that meet our needs as a school and align with our budget constraints.

Are there any areas for improvement or something Charter Technology Solutions could have done differently?

We have undergone a lot of long-term strategic planning, but the next step would be creating a roadmap with year-to-year goals and expected outcomes.

RATINGS

5.0

Digital Asset Management IT Managed Services IT Strategy Consulting
Confidential
Feb. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their project management has been top-notch."

Nov 17, 2025

Director of IT Operations, Brooklyn Prospect Charter School

David Casapao

Education
Brooklyn, New York
201-500 Employees
Online Review
Verified

CTS provides IT services for a K-12 charter school. The team has designed and implemented the network infrastructure of two elementary and middle schools.

CTS has successfully met all deadlines, enabling successful school openings. The team's project management has been efficient; they not only deliver on time but also respond to queries and concerns promptly. Their attention to detail and consistent follow-through have impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of IT Operations of Brooklyn Prospect Charter School

Describe what your company does in a single sentence.

K-12 Charter Schools

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CTS to accomplish?

Network & School Infrastructure Build Out
Continued Service & Maintanence

SOLUTION

How did you find CTS?

Referral

Why did you select CTS over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from CTS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provided design & implementation of 2 elementary & middles schools. Did entire school network buildout.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deadlines met on time for a successful school opening.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been top-notch. Response time was immediate and remediation (if needed) was done in a timely well processed manner.

What was your primary form of communication with CTS?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Attention to detail w/ consisten follow up and follow through.

Are there any areas for improvement or something CTS could have done differently?

Nothing at this time.

RATINGS

5.0

IT Managed Services
Confidential
Oct. 2015 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"CTS was professional and delivered on time throughout the engagement."

Oct 23, 2025

Consultant, Stephen Falla Riff

Stephen Falla Riff

Other industries
Queens, New York
1-10 Employees
Online Review

CTS provides comprehensive IT support and E-Rate compliance services for a consulting company. The team is responsible for ensuring reliable operations and regulatory adherence.

Thanks to CTS's efforts, the client has consistently upgraded their IT systems with minimal service interruptions. The team has delivered on time, demonstrated professionalism, and understood the unique needs of charter schools. The client is delighted and has no suggestions for improvement.

BACKGROUND

Introduce your business and what you do there.

I work in consulting, providing management consulting and executive leadership for nonprofits and charter schools. Previously, I served as the executive director of a charter school in New York City, where I oversaw operations and strategic initiatives.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CTS?

We needed support for our IT manager, assistance with installing IT networks, and help with E-Rate compliance for our charter school. Our goal was to ensure reliable IT operations and compliance with complex regulatory requirements.

SOLUTION

What was the scope of their involvement?

CTS provided comprehensive IT support, including end-user support for all technology-related issues, network monitoring to prevent outages, server infrastructure management with patching and security, hardware and software deployment and procurement, and strategic technology planning through annual assessments and quarterly reviews.

What is the team composition?

There were between two and five team members from CTS assigned to our project.

How did you come to work with CTS?

We found them through a referral. We chose them due to their high ratings, they're close to our location, are a culture fit, offer good value for cost, and our company values aligned

What is the status of this engagement?

The engagement with CTS began in October 2015 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We consistently upgraded our IT systems to meet the needs of a growing charter school, and almost never experienced service interruptions. Our internet capacity was upgraded nearly every year, enabling us to purchase and deploy all necessary software and hardware for the school.

How did CTS perform from a project management standpoint?

CTS was professional and delivered on time throughout the engagement. We communicate via emails and messages.

What did you find most impressive about them?

I was particularly impressed by their understanding of the unique needs of charter schools and their expertise with the complex E-Rate program.

Are there any areas they could improve?

Overall, there is nothing I would suggest for improvement.

RATINGS

5.0

IT Managed Services
Confidential
Aug. 2025 - Ongoing

4.5

Quality: 5.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 5.0

"CTS has been punctual and collaborative. They listen and are capable."

Oct 6, 2025

Director of Technology, United Nations International School

Adam Archer

Education
New York, United States
201-500 Employees
Online Review
Verified

CTS provides managed IT services for an international school, which includes infrastructure monitoring, lifecycle management, incident response, configuration management, and phone system upgrades.

CTS has provided quality oversight of the client's network systems and resolved legacy issues. The client's internal staff reports faster resolution times and appreciates the ability to access CTS's roster of experts. CTS's billing and customer service are organized and punctual.

BACKGROUND

Introduce your business and what you do there.

The United Nations International School offers a global K-12 education focused on academic excellence, cultural diversity, and the values of the United Nations, serving both UN families and others seeking an international learning environment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CTS?

We needed help managing our technology infrastructure, including our network, firewalls, switches, structured cabling, and phones.

SOLUTION

What was the scope of their involvement?

CTS provides managed services for our technology infrastructure. Their work includes ongoing monitoring, hardware lifecycle management, incident response, and configuration management. We also have an ongoing service contract with them for upgrading our phone system.

What is the team composition?

Our internal team of 6 works with an account manager and team of experts including project managers, network admins, phone system admins.

How did you come to work with CTS?

CTS was a referral from a previous colleague who started working with them. They applied to our request for proposal. We chose them because they focus on independent schools, so they know our needs. Additionally, they have staff in Brooklyn who can come on-site as needed.

What is the status of this engagement?

We started working together in August 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CTS has provided quality oversight of our network systems, which has been successful, including resolving some legacy issues. Our internal staff reports faster resolution times and appreciates the ability to call and get access to a roster of experts who respond swiftly. We no longer need to provide data about our assets because CTS has it all on file. Their billing and customer service are organized and punctual. Our large phone system upgrade is imminent and going well.

How did CTS perform from a project management standpoint?

CTS has been punctual and collaborative. They listen and are capable. We communicate via videoconferences, a ticketing system, and in-person meetings. They're flexible.

What did you find most impressive about them?

CTS's accessibility to collaborate in many forms, regular follow-ups, and customer service-oriented culture are impressive.

Are there any areas they could improve?

Not at this time.

RATINGS

4.5

Cybersecurity IT Managed Services IT Strategy Consulting
$50,000 to $199,999
Jan. 2025 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They were very responsive and eager to support and help."

Oct 3, 2025

Senior Director of Operations, Array Education

Shahrzad Makaremi

Education
New York City, New York
51-200 Employees
Online Review
Verified

CTS provides managed IT services for an education programming support company. The team is tasked with providing tech support to improve the client's IT services and customer support.

CTS has helped the client improve their IT services, as reflected in the client's positive ratings. The team has demonstrated effective project management and communication through virtual meetings and email updates. CTS has been responsive and eager to support the client's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior Director of Operations of Array Education

Describe what your company does in a single sentence.

Array Education works in education and education programming support!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CTS to accomplish?

Better IT Support
Better Customer service
Savvier techs

SOLUTION

How did you find CTS?

Online Search
Referral

Why did you select CTS over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Referred to me

How many teammates from CTS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CTS is supporting us with Tech Support and they have been wonderful!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher rating on IT services from our staff.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very good project management and very good communication. Highly recommend CTS for this.

What was your primary form of communication with CTS?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were very responsive and eager to support and help.

Are there any areas for improvement or something CTS could have done differently?

RATINGS

4.5

IT Managed Services
Less than $10,000
May 2024 - May 2039

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They deliver on time and are responsive to our needs."

Aug 28, 2024

Director, New York City Alliance Against Sexual Assault

Mark Cardona

Non-profit
New York City, New York
1-10 Employees
Online Review
Verified

CTS provides ongoing IT-managed services for a sexual assault advocacy organization. The team is responsible for managing IT services for the client and offering tech support.

CTS' efforts have received positive acceptance from the client. The team has provided timely deliverables and been responsive to the client's needs throughout the engagement. The team communicates via virtual meetings, emails, and messaging apps. The client has no complaints about CTS' performance.

Showing 11-16 of 16 Reviews

Our Story

CTS is guided by core values that reflect our dedication to our clients and their missions.

Empathetic and Client-Centric
Educational and Informative
Transparent and Honest
Expertise and Experience
Proactive and Future-Proof
Secure and Compliant

Today, CTS supports mission-driven organizations across the country, upholding the values instilled by its founder: hard work, frugality, value-consciousness, innovation, automation, and a rich customer experience.

Meet the Team

Sachin founded CTS in 2010, after a decade on Wall Street. His vision for CTS was shaped by his dedication to education and the need to support mission-driven organizations with limited IT budgets.

Bryan leads teams in Strategic Planning, Account Management, Solutions Architecture, and Product Innovation, driving growth and ensuring exceptional service for a diverse client base.

What Sets Us Apart

CTS is built on trust and proven by loyalty

Our clients stay because results speak louder than promises. With a 97% lifetime retention rate (and 100% renewals in 2024), we don’t just earn business, we earn lasting loyalty by delivering measurable value that keeps clients ahead.

CTS is shaping the future of the client experience

At CTS, we’re actively transforming how support works, making it faster, smarter, and more connected. From rolling out chat-enabled support to expanding our dedicated service pods, we’re creating a client journey designed for real-time responsiveness and lasting impact.

Security is in our DNA

CTS has made significant investments in our cybersecurity posture to protect our clients. We’ve deployed phishing-resistant MFA across all client-facing systems and maintain rigorous third-party cybersecurity assessments to ensure our systems are secure, resilient, and trusted by our clients.

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Verified Client Reviews: 15

Overall Review Rating: 4.8

Source: Clutch

Last Updated: April 22, 2026

Business Entity

Business Entity Name	Charter Technology Solutions, LLC
Source	Delaware Division of Corporations
Jurisdiction of Formation	Delaware
Date of Formation	January 13, 2014
Status	Active
Last Updated	January 6, 2024
ID	5472476

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (6)

132 32nd Street, Suite 310 Brooklyn, NY, United States 11232

50 - 75

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Array Education

(1)

Shahrzad Makaremi

Integration Charter Schools

(1)

Sean Harrell

Seton Education Partners

(1)

Zoranlly Burgos

Shineteck Inc

(1)

DharamMouni Singh

United Nations International School

(1)

Adam Archer

Additional Connections

(4)

CTS

Mission Critical IT and Cybersecurity Services

2 Languages that we service

38 Timezones that we service

6 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

CTS Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Communication Channels

Successful Technology Transformations

Room for Improvement in Project Management

Cultural Alignment with Clients

High Ratings and Referrals

Positive Client Relationships

Reviews mentioning:

CTS Reviews

Managed IT Services for Charter School

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Services for K-12 Charter School

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services for Consulting Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for International School

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Educ Programming Support Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT-Managed Services for Sexual Assault Advocacy Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Meet the Team

Sachin GujralFounder & CEO

Bryan LukralleChief Strategy Officer

What Sets Us Apart

Quick Facts

Verification

Business Entity

Credit Report Results

Location

Locations (6)

Contact

Connect with CTS on Social

Connections

Array Education

Integration Charter Schools