Crea

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Flexdue

Describe what your company does in a single sentence.

Flexdue is a fintech company offering seamless, flexible payment solutions for SMBs, merchants, and vendors, enhancing their financial management and cash flow.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Crea to accomplish?

• Development of a payment platform integrated with top-tier banks
• Flexible payment options from individuals to merchants by implementing and maintaining integrations with payment processors
• Payment tracking to ensure transparency from the payment request to completion
• Full Cycle Payment Protection
• Develop a system enabling users to make credit card payments, even to merchants who typically don't accept them.
• Facilitate a user-friendly onboarding process

SOLUTION

How did you find Crea?

Referral

Why did you select Crea over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Other

How many teammates from Crea were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged with Crea to craft an end-to-end payment platform that's not only integrated with leading banks but also embodies our vision of offering flexibility and transparency. Our goal was to redefine the payment experience, ensuring a frictionless journey from payment initiation to completion alongside an intuitive onboarding process that delights our users.

They delivered a seamless and flexible payment platform integrated with Stripe and JP Morgan, enabling credit card payments even to merchants typically not accepting them. Key deliverables included: 

• a robust payment tracking system
• full cycle payment protection
• seamless integration of diverse payment methods, including credit cards, ACH, and Apple Pay
• the development of innovative features like deferred payments and rewards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's success is underscored by the seamless integration of various payment methods, effective payment tracking, and a high success rate in payment processing with zero production bugs. Within the first month of deployment, we processed $3M in transactions through the platform, significantly exceeding our initial expectations:

• Tracking and visibility of payment processes and vendor payouts
• Effective handling of payment processes with a high success rate and zero production bugs
• 100% completion rate 
• 90% retention rate 
• No bugs in the production environment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Crea's project management was exemplary. They consistently delivered on time, adhering to our tight timelines without compromising quality. Their team was highly responsive to our needs, adapting swiftly to changes and providing insightful solutions to challenges, ensuring smooth project progression.

What was your primary form of communication with Crea?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Crea's unique blend of technical prowess, creative problem-solving, and deep commitment to our project's success was truly remarkable. Their dedication went beyond mere service delivery; it was about becoming a trusted partner who shared our vision and was genuinely invested in our success.

Are there any areas for improvement or something Crea could have done differently?

Crea's performance and partnership exceeded our expectations.