Cr8v Stacks

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a hair production In Nigeria. We sell hair extensions like crochet, wigs and braids.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cr8v Stacks, and what were your goals?

We hired Cr8v Stacks to build an e-commerce website for us and integrate various marketing options that’ll help us maximize and boost our sales. They also provided troubleshooting services for technical problems.

SOLUTION

How did you select this vendor and what were the deciding factors?

We didn’t have to search for a web developer to use. They were referred to us by a friend and we were impressed by their past projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They were really easy to work with. They clarified the advantages of using cms platforms with us so that’s what we went for.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and a website developer worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

One of our keynotes from the project was that the website was quite easy to use for our customers and a lot of them shared that feedback. That of course helped increase our sales.

Describe their project management style, including communication tools and timeliness.

They guided us every step of the way and were open to our ideas and suggestions.

What did you find most impressive or unique about this company?

They really know their craft and they are true professionals. Even helped integrate vital features we didn’t ask for.

Are there any areas for improvement or something they could have done differently?

Nothing at all at this time.