COMPU-VISION S.A.R.L.

BACKGROUND

Please describe your company and your position there.

I'm the CEO at a Sports Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L., and what were your goals?

IOS and Android Development Website Development SEO

SOLUTION

How did you select COMPU-VISION S.A.R.L. and what were the deciding factors?

They were very detailed in their proposal, and their price was one the best I could find, also their protfolio and credibility allowed me to choose them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a frist meeting where Fares asked me about the requirements, I sent him a document containing a detailed description of the project, the day after he asked me a list of questions, then after my designer finished the UI/UX of the application and website we started the development.

Compu-Vision were very detailed in their work, and they were very lenient with the edits I asked for, they wouldn’t deliver a product unless everything was perfect.

How many people from the vendor's team worked with you, and what were their positions?

The owner and General Manager of the company worked with me on the plan of the development. A senior developer worked on the website, and another senior developed worked on the application.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We didn’t launch the project yet, but the product was exactly the same as our specifications.

Describe their project management style, including communication tools and timelines.

We had daily updates and we could ask for as many edits as we wanted, they were available 24/7 and were never late to respond to us.

What did you find most impressive or unique about this company?

They gave us a fully customized solution where we could do anything we wanted and manage it easily.

Are there any areas for improvement or something they could have done differently?

For now, everything seems perfect.

BACKGROUND

Introduce your business and what you do there.

I’m the managing partner of MyoFitness, a boutique fitness club.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with COMPU-VISION S.A.R.L.?

We were trying to find software for business management and needed a customized solution built.

SOLUTION

What was the scope of their involvement?

COMPU-VISION designed our custom ERP solution to manage our gym using .NET. It includes a CRM system as well. The software allows me to manage the business remotely. The dashboard notifies me of data information points when I need to reach out to a client, make a sales call, and more. 

What is the team composition?

Fares (CEO) was my initial point of contact. Youssef (Software & Mobile Developer) is my contact point now. He coordinates with their team.

How did you come to work with COMPU-VISION S.A.R.L.?

My brother, an IT engineer, referred Fares to me. They knew each other from working in cybersecurity.

What is the status of this engagement?

We began working together in June 2016 and plan to continue the relationship for the foreseeable future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

COMPU-VISION has completed two versions of the software, making improvements. They are currently working on new modules of the software. COMPU-VISION has fixed any bugs quickly and pays attention to details. 

The software allows me to focus more time on my clients and their needs instead of paperwork and figuring out a lot of the business things. To me, that is an important KPI.

How did COMPU-VISION S.A.R.L. perform from a project management standpoint?

Meeting deadlines was a challenge sometimes because they have a very small team. I was lenient with that. Communication is very good. We have one-on-one brainstorming sessions to figure out issues of speed, cloud computing, and more.

What did you find most impressive about them?

They listen to me and ask several questions to make sure they know exactly what I want. Their performance and product are of high quality. They think outside the box and engage with their clients. 

Are there any areas they could improve?

The size of the team caused a delay in our deadlines being met at times. Sometimes COMPU-VISION is just overwhelmed with their workload, but this doesn’t interfere with the quality of the deliverables. They could consider increasing their team size.

BACKGROUND

Please describe your company and your position there.

I am the CIO at Safadi Group Holding (Group of Companies that includes Facility Management, Construction, Aviation, Investment & Charity Organizations). I lead all the IT & technology projects within the group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L.?

Our charity organizations’ websites were created over 5 years ago and had not been updated since. We decided to invest in new websites and mobile app. We do not have any in-house engineers, so we needed to outsource the entire redesign and rebuild.

What were your goals for this project?

We wanted to increase the number of visitors and make the website more appealing and informative. Moreover, we wanted it to be interactive with the mobile App where services request and contact can be easily made with a very user-friendly App & Website.

SOLUTION

How did you select this vendor?

Compu-Vision was referred by a common friend. He developed our informative websites and we were pleased by the work. So, when a new mobile App project arose, we submitted a proposal to seven different suppliers. We narrowed it to 2 after receiving their initial pitches. It was a hard decision, but we selected Compu-Vision based on the quality of their proposal, their willingness, and the flexibility to adapt to the changes during the project and their price point, which we felt was very fair.

Describe the project in detail.

Once we selected Compu-Vision, we had a series of discovery meetings to discuss our goals and objectives and timeline. They were always ahead of time.

What was the team composition?

One PM and two developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw more visitors to our informative websites, and we have received more inquiries than we used to have.

How effective was the workflow between your team and theirs?

It is very easy to communicate with the Compu-Vision team. They adapt and are ready to use any communication tool available that benefits the advancement of the project.

What did you find most impressive about this company?

The flexibility and the willingness to listen to feedback and complaints not to forget their knowledge and expertise. I will certainly engage with Compu-Vision again for any mobile app needs that we have in the future.

Are there any areas for improvement?

Maybe to work more on the documentation and manuals of services provided. But overall we were satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I am the System and network administrator at a school in Lebanon. Our school has about 100 teachers and 1300 students.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L.?

Our school decided to invest in a mobile app. We do not have any in-house engineers, so we needed to outsource the project.

What were your goals for this project?

We wanted to see our team of students and teachers engage to the mobile app technology. We also needed the mobile app to be updated with the same content of our website.

SOLUTION

How did you select this vendor?

We selected COMPU-VISION based on a recommendation from my manager and on the quality of his final proposal and price which we felt was very fair.

Describe the project in detail.

Once we selected COMPU-VISION, we had a couple of meetings to discuss our goals and objectives. We then received the test apps. After a few reviews, corrections and changes, COMPU-VISION delivered the final releases of the app for both iOs and Android.

What was the team composition?

Initially, Mr. Saab (General Manager and CEO) was supporting us and serving as the main point of contact throughout the project. I only spoke with him, but I was made aware that there was at least one developer working behind the scenes as well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After our app was launched, our website services and information were much more accessible on the app. We continue to hear positive feedback on the usability of the app.

How effective was the workflow between your team and theirs?

Mr. Saab was easy to communicate with and provided us frequent updates. We connected over the phone and by email.

What did you find most impressive about this company?

The most impressive about COMPU-VISION is the knowledge that they have about mobile app development. We learned new things and we appreciated that they were patient. It was a collaborative and positive experience.

Are there any areas for improvement?

Everything can be done faster, but we were satisfied with their work. In the end quality is more important than speed and we ended up with a good mobile app.

BACKGROUND

Please describe your company and your position there.

We are livestock importors and meat traders in Lebanon. We are the first iso certified modern slaughterhouse in Lebanon.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L.?

We hired them to develop a tracebility and operations software in order to trace each peace of meat after slaughtering (origin/ destination), later on we added another module to it which was the ordering and dispatching module, where we were able to record all the clients request on the software and dispatch it according to the order without any mistakes.

What were your goals for this project?

To be the first iso certified slaughterhouse in Lebanon

SOLUTION

How did you select this vendor?

He was recommended by another subcontractor, but I challenged him and the other candidates company to find the appropriate solution before starting the development and he was the only one who worked with me for nearly 3 month on trials and on the appropriate labels and printers and after several tests we

Decided on the material and hardware and everything that it is convenient to this kind of work and we started. Other companies overpriced the project, litteraly said that it can't be done as i want, or refused to cooperate and create the idea before signing the contract, while compuvision simplified things for me and proved by experiment that the hard part can be done which made me chose them finally

Describe the project and the services they provided in detail.

Tracebility module Operations module Ordering module Accounting module Dispatching module Crm module

What was the team composition?

I have worker with Fares and 2 team members on this project

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project most importantly allowed me to be iso certified. Well of course in addition to the facility and all of the other aspects of the project, the auditors were amazed by the software and its usability, where I was able to answer whatever they ask with just one click.

How was project management arranged and how effective was it?

They were very organized and delivered milestones on time, We closely worked together on each stage of the software, they were time efficient although I asked for lots of additional features while they were working, they didn't leave any request from myside non accomplished eventhough it wasn't agreed on in the begining

What did you find most impressive about this company?

Responsivness, price, professionalism, and follow up.

Are there any areas for improvement?

No, they were up to it

BACKGROUND

Please describe your company and your position there.

I am Cendrella Antoun founder of ToySwap (startup) based in Lebanon. It is a mobile app that helps user to up-cycle unused toys by swapping, giving or getting them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L.?

As a startup we had to make our idea come true so we need to develop our mobile App with a highly experienced company to make sure that it will reduce the bugs that most development department faced. Therefore, we hired COMPU-VISION S.A.R.L to develop our mobile App

What were your goals for this project?

we wanted to develop a mobile App that will be friendly and easy use.

SOLUTION

How did you select this vendor?

we were searching for an app developer in our area and we got few quotations from these companies. Then a friend of mine recommended us to get a quotation from COMPU-VISION. After comparing their quotation with other quotation we selected COMPU-VISION based on their offer, their reputation and that they are willing to train us on how interact with app, and give us consultancy.

Describe the project in detail.

after we selected COMPU-VISION, we had several meetings to discuss our idea, objectives and goals. After that we started to work with them on our logo design and the design of the app. Then, they share with us wireframes and concept of each section. Besides, they were working on our website. however, during the process they were contacting us with every details and progress they've done.

What was the team composition?

initially we were contacting with Mr. fares Saab , who serve as the main point of contact throughout the project. But we were aware that they have a team behind the scene working on the designs , frontend and backend development

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After the app was done, we started to tested in the market and we had a lot of positive review on how smooth the app works and how friendly, easy to use and well designed.

How effective was the workflow between your team and theirs?

we were always in contact with MR.Saab over phone or whatsApp and we have at least one or two meeting a month.

What did you find most impressive about this company?

COMPU-VISION team have a lot of knowledge about mobile app development, web development, user experience and optimization. we appreciate that they were very patient and thoughtful. we highly recommend to work with them and of course we will always work with such experienced company.

Are there any areas for improvement?

we are very satisfied with their quality of work, time management, their good communication and their support

BACKGROUND

Please describe your company and position.

I am the Owner of Unique Stays Eu

Describe what your company does in a single sentence.

Luxury travel agnecy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COMPU-VISION S.A.R.L. to accomplish?

• Development of the web platform

SOLUTION

How did you find COMPU-VISION S.A.R.L.?

Referral

Why did you select COMPU-VISION S.A.R.L. over others?

High ratings

How many teammates from COMPU-VISION S.A.R.L. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working on web development, design, user experience and costume made web site

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

To be seen 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time. Quick response 

What was your primary form of communication with COMPU-VISION S.A.R.L.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their skills, knowledge, and experience were impressive.

Are there any areas for improvement or something COMPU-VISION S.A.R.L. could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the IT and Technical Director of a Driving License Agency

Describe what your company does in a single sentence.

Driving license

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COMPU-VISION S.A.R.L. to accomplish?

• Creating a complete solution for driving exams on Samsung Tablets
• Integration between the exams solution and the actual driving license software with a very specific conditions
• The test should have biometric capture and verificat

SOLUTION

How did you find COMPU-VISION S.A.R.L.?

• Online Search
• Referral

Why did you select COMPU-VISION S.A.R.L. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from COMPU-VISION S.A.R.L. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project is to create a platform for the clients in order to do driving exams, consisting of questions and answers selected based on on the client payed category wich is imported from the bank by an API and base on an application jumber imported from the Driving license server in order to verify all the info before starting the exam, and also in this exam we should take the biometric data and verify it and then there is so many conditions and the exam is basically 2 exams one theoretical and one practical and both are in the software done with special conditions tegarding the first one and the second one.

and after this all info of each exam are stired and then sent to another server to start enrollement

noting that and the solution and all the APIs was created by Compu Vision 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The stability of the software and the great team that whatever you ask them for they will find a way to implement it

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Well the management was great, they are on time even if they need to work 24/7 and whatever we ased to do in the software it was done with a hight speed and hight level of professionalism 

What was your primary form of communication with COMPU-VISION S.A.R.L.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The customer treatment was amazing and the team was so nice and friendly 

Are there any areas for improvement or something COMPU-VISION S.A.R.L. could have done differently?

Nop, they need to go enter all the market all over the word because they can do more and more

BACKGROUND

Please describe your company and position.

I am the Manager of Salloum Construction

Describe what your company does in a single sentence.

Our company is specialized in Pool construction & maintenance, general construction and waterproofing. We also sell products such as tiles, chemicals & accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COMPU-VISION S.A.R.L. to accomplish?

• Develop a web site

SOLUTION

How did you find COMPU-VISION S.A.R.L.?

Online Search

Why did you select COMPU-VISION S.A.R.L. over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from COMPU-VISION S.A.R.L. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involves the design and development of a new web site for Salloum Construction solutions .

the web site contains the following modules :

1. about us : a brief text about our team and company 
2. our services : this section is describing the services we offer to clients 
3. our products : this is the main section that lists products we sell . In addition , this page contains search option and filter by product category 
4. our projects : in this pages , we are displaying images for our latest construction projects 
5. contact us : this section is dedicated for clients who want to contact us via email or phone 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

we noticed the success through the following :  

1. Clients  positive feedback and satisfaction 
2. clients retention and new leads 
3. increase in sales  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver items on time and they were very cooperative for any new change idea l.

What was your primary form of communication with COMPU-VISION S.A.R.L.?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

COMPU-VISION S.A.R.L. impressed our company by having the following characteristics: 

1. Professional Team of Software Developers
2. Transparent Communication
3. Good projects management 
4. Software Simplicity and ease of use 

Are there any areas for improvement or something COMPU-VISION S.A.R.L. could have done differently?

not so far 

BACKGROUND

Please describe your company and position.

I am the Managing Partner of We-Tech.

Describe what your company does in a single sentence.

WETECH is a regional industry leading systems integrator specializing in CCTV, Fire and Security Systems, Safe Boxes, Gates, Access Controls, Fire Doors, Traffic control cameras, and all needed solutions for a safe daily life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COMPU-VISION S.A.R.L. to accomplish?

• Develop a new website

SOLUTION

How did you find COMPU-VISION S.A.R.L.?

Referral

Why did you select COMPU-VISION S.A.R.L. over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from COMPU-VISION S.A.R.L. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had a fantastic experience with Compu-Vision! They efficiently fixed our website and the results were beyond our expectations. The team was professional, knowledgeable, and great to work with. I highly recommend Compu-Vision for any website needs. They truly deliver outstanding services!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Tasks submission on time 
• Speed of resolving comments 
• Professional 
• Problem solving

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The website is delivered on time. 
• The team and the project manager were so responsive and always available 
• Their support and follow up is perfect 

What was your primary form of communication with COMPU-VISION S.A.R.L.?

In-Person Meeting

What did you find most impressive or unique about this company?

Follow up, responsive, transparent, and professional and they deliver what it is promised.

Are there any areas for improvement or something COMPU-VISION S.A.R.L. could have done differently?

Everything was perfect. There is nothing to mention here.