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CompassMSP

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Start With a Partner You Can Trust

Compass is a right-sized technology partner for growing businesses that want strong IT, advanced security, and reliable support in one place. We work with organizations that value real expertise, steady performance, and service from people who understand how their teams operate.

We bring IT management, cybersecurity leadership, cloud engineering, and communications together in a single, seamless experience that keeps businesses protected and productive. Our human approach and strategic focus create dependable progress and give leaders confidence in every decision.

The right direction begins with a partner you trust.

  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    250 - 999
  • Locations
    Hartford, CT
  • Year founded
    Founded 1986
  • Languages
  • Timezones

1 Language that we service

  • English

5 Timezones that we service

PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
AKST
Alaska Standard Time (AKST)

10 Locations

  • Hartford , CT
  • Tarrytown , NY
  • New York , NY
  • Kent , WA
  • Westminster , MD
  • Woodbridge Township , NJ
  • Itasca , IL
  • Dallas , TX
  • Phoenix , AZ
  • Jacksonville , FL

Service Lines
IT Managed Services
40%
Custom Software Development
30%
Cybersecurity
30%
Select Focus Area
IT Managed Services Focus
Other IT managed services
50%
Security
50%
Industries
Other industries
10%
Education
9%
Financial services
9%
Government
9%
Insurance
9%
Legal
9%
Manufacturing
9%
Medical
9%
Non-profit
9%
Retail
9%
Supply Chain, Logistics, and Transport
9%
Clients
Midmarket ($10M - $1B)
50%
Small Business (<$10M)
50%
Certified in:
IT Managed Services Cybersecurity Other IT managed services Security

Pricing Snapshot

Min. project size $10,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 4.8 /5

What Clients Have Said

CompassMSP is noted for providing good value for cost, with clients highlighting affordable pricing that fits their budgets. Specific project costs range from $10,000 to $100,000, indicating flexibility for various client sizes. Overall, they deliver timely, effective IT support.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 9 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
Learn more about SEO pricing

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CompassMSP Review Insights

Overall Review Rating

4.9
  • Quality 4.9
  • Schedule 4.9
  • Cost 4.8
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Continuous Improvement Opportunities

    While overall client feedback is positive, some suggest minor improvements in prioritization and communication during high-volume periods.

  • Cultural and Value Alignment

    Clients often choose CompassMSP due to their alignment in company values and culture, fostering long-term partnerships and trust.

  • Proactive Security Measures

    CompassMSP's implementation of advanced security controls and proactive monitoring has strengthened clients' cybersecurity postures and reduced risks.

  • Strong Project Management

    CompassMSP consistently delivers projects on time, maintains clear communication, and adapts to changing priorities, which contributes to successful outcomes across various industries.

  • Exceptional Responsiveness

    Clients praise CompassMSP for their quick response times, often within minutes, and their ability to resolve issues promptly, enhancing client satisfaction and productivity.

  • Improved Efficiency and Productivity

    Clients reported increased efficiency, reduced downtime, and improved productivity due to CompassMSP’s proactive IT management and support.

CompassMSP Reviews

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Managed IT Services & Cybersecurity for Car Rental Company

  • Cybersecurity IT Managed Services
  • Confidential
  • Jan. 2018 - Ongoing
4.0
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.5

"They are very responsive and make staff available in person or over the phone."

Mar 20, 2025
GM, Car Rental Company
Anonymous
Verified
  • Hospitality & leisure
  • Seattle, Washington
  • 51-200 Employees
  • Online Review
  • Verified

CompassMSP (formerly BlackPoint IT) provides managed IT services and cybersecurity for a car rental company. The team provides ongoing IT support primarily over the phone. 

Showing 31-31 of 31 Reviews

Our Story

Every Compass partnership starts with a simple goal: simplify what’s messy, power the teams who rely on us, and protect what matters. We don’t believe in generic playbooks or rigid templates. We believe in connection, calibration, and cultivation: the 3 C’s that define how we work.

Premier Verified means Clutch independently confirmed CompassMSP is a legally registered business,
financially sound (Creditsafe: Moderate Risk), and backed by 25 verified client reviews averaging 4.9 stars.

Learn More
Verified Client Reviews
25
Overall Review Rating
4.9
Source
Clutch
Last Updated
July 29, 2026

Business Entity

Business Entity Name CompassMSP, LLC
Source Delaware Division of Corporations
Jurisdiction of Formation Delaware
Date of Formation April 25, 2016
Status Active
Last Updated May 28, 2026
ID 6026889

Credit Report Results

International Credit Risk Assessment Moderate Risk
Source Creditsafe
Last Updated June 3, 2026
Learn More About The Clutch Verification Process

Locations (10)

67 Prospect Avenue Hartford, CT, United States 06106

31 - 40

Contact CompassMSP

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