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CompassMSP

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Start With a Partner You Can Trust

Compass is a right-sized technology partner for growing businesses that want strong IT, advanced security, and reliable support in one place. We work with organizations that value real expertise, steady performance, and service from people who understand how their teams operate.

We bring IT management, cybersecurity leadership, cloud engineering, and communications together in a single, seamless experience that keeps businesses protected and productive. Our human approach and strategic focus create dependable progress and give leaders confidence in every decision.

The right direction begins with a partner you trust.

  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    250 - 999
  • Locations
    Hartford, CT
  • Year founded
    Founded 1986
  • Languages
  • Timezones

1 Language that we service

  • English

5 Timezones that we service

PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
AKST
Alaska Standard Time (AKST)

10 Locations

  • Hartford , CT
  • Tarrytown , NY
  • New York , NY
  • Kent , WA
  • Westminster , MD
  • Woodbridge Township , NJ
  • Itasca , IL
  • Dallas , TX
  • Phoenix , AZ
  • Jacksonville , FL

Service Lines
IT Managed Services
40%
Custom Software Development
30%
Cybersecurity
30%
Select Focus Area
IT Managed Services Focus
Other IT managed services
50%
Security
50%
Industries
Other industries
10%
Education
9%
Financial services
9%
Government
9%
Insurance
9%
Legal
9%
Manufacturing
9%
Medical
9%
Non-profit
9%
Retail
9%
Supply Chain, Logistics, and Transport
9%
Clients
Midmarket ($10M - $1B)
50%
Small Business (<$10M)
50%
Certified in:
IT Managed Services Cybersecurity

Pricing Snapshot

Min. project size $10,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 4.7 /5

What Clients Have Said

Clients appreciate CompassMSP for its responsive service and budget-friendly pricing. Specific project costs were not disclosed, but they are noted for delivering value and fitting client budgets while providing reliable IT support.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 4 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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CompassMSP Review Insights

Overall Review Rating

4.7
  • Quality 4.8
  • Schedule 4.8
  • Cost 4.7
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • No Significant Areas for Improvement

    Clients did not highlight any significant areas for improvement, suggesting satisfaction with the current level of service provided by CompassMSP.

  • Valued Long-Term Partnerships

    CompassMSP has established long-term relationships with clients, providing ongoing IT support that meets their needs and fits their budget, which is a testament to their service quality.

  • Strong Project Management

    Clients note that CompassMSP manages projects well, delivering on time and resolving issues efficiently, indicating a strong project management capability.

  • Reliable and Responsive Service

    Clients consistently praise CompassMSP for their reliability and responsiveness. They deliver projects on time and quickly address any issues, demonstrating a strong commitment to client satisfaction.

  • Effective Communication and Support

    CompassMSP is commended for their effective communication, making staff available in person or over the phone, and avoiding impersonal automated systems. This approach is highly valued by clients.

CompassMSP Reviews

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Managed IT Services & Cybersecurity for Car Rental Company

  • Cybersecurity IT Managed Services
  • Confidential
  • Jan. 2018 - Ongoing
4.0
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.5

"They are very responsive and make staff available in person or over the phone."

Mar 20, 2025
GM, Car Rental Company
Anonymous
Verified
  • Hospitality & leisure
  • Seattle, Washington
  • 51-200 Employees
  • Online Review
  • Verified

CompassMSP (formerly BlackPoint IT) provides managed IT services and cybersecurity for a car rental company. The team provides ongoing IT support primarily over the phone. 

Showing 11-11 of 11 Reviews

Our Story

Every Compass partnership starts with a simple goal: simplify what’s messy, power the teams who rely on us, and protect what matters. We don’t believe in generic playbooks or rigid templates. We believe in connection, calibration, and cultivation: the 3 C’s that define how we work.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
8
Overall Review Rating
4.7
Source
Clutch
Last Updated
July 6, 2026

Business Entity

Business Entity Name CompassMSP, LLC
Source Delaware Division of Corporations
Jurisdiction of Formation Delaware
Date of Formation April 25, 2016
Status Active
Last Updated May 28, 2026
ID 6026889

Credit Report Results

International Credit Risk Assessment Moderate Risk
Source Creditsafe
Last Updated June 3, 2026
Learn More About The Clutch Verification Process

Locations (10)

67 Prospect Avenue Hartford, CT, United States 06106

31 - 40

Contact CompassMSP

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