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Start With a Partner You Can Trust

Compass is a right-sized technology partner for growing businesses that want strong IT, advanced security, and reliable support in one place. We work with organizations that value real expertise, steady performance, and service from people who understand how their teams operate.

We bring IT management, cybersecurity leadership, cloud engineering, and communications together in a single, seamless experience that keeps businesses protected and productive. Our human approach and strategic focus create dependable progress and give leaders confidence in every decision.

The right direction begins with a partner you trust.

  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    250 - 999
  • Locations
    Hartford, CT
  • Year founded
    Founded 1986
  • Languages
  • Timezones

1 Language that we service

  • English

5 Timezones that we service

PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
AKST
Alaska Standard Time (AKST)

10 Locations

  • Hartford , CT
  • Tarrytown , NY
  • New York , NY
  • Kent , WA
  • Westminster , MD
  • Woodbridge Township , NJ
  • Itasca , IL
  • Dallas , TX
  • Phoenix , AZ
  • Jacksonville , FL

Select Focus Area
IT Managed Services Focus
Other IT managed services
50%
Security
50%
Industries
Other industries
10%
Education
9%
Financial services
9%
Government
9%
Insurance
9%
Legal
9%
Manufacturing
9%
Medical
9%
Non-profit
9%
Retail
9%
Supply Chain, Logistics, and Transport
9%
Clients
Midmarket ($10M - $1B)
50%
Small Business (<$10M)
50%
Certified in:
IT Managed Services Cybersecurity Other IT managed services

Pricing Snapshot

Min. project size $10,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 4.8 /5

What Clients Have Said

Clients appreciate CompassMSP for its responsive service and budget-friendly pricing. Specific project costs were not disclosed, but they are noted for delivering value and fitting client budgets while providing reliable IT support.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 7 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

CompassMSP Review Insights

Overall Review Rating

4.8
  • Quality 4.8
  • Schedule 4.9
  • Cost 4.8
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Effective Communication and Support

    CompassMSP is commended for their effective communication, making staff available in person or over the phone, and avoiding impersonal automated systems. This approach is highly valued by clients.

  • Reliable and Responsive Service

    Clients consistently praise CompassMSP for their reliability and responsiveness. They deliver projects on time and quickly address any issues, demonstrating a strong commitment to client satisfaction.

  • Expertise in IT Solutions

    Clients appreciate CompassMSP’s expertise in IT support and managed services, benefiting from their technical knowledge and ability to fill gaps in the client's own capabilities.

  • Valued Long-Term Partnerships

    CompassMSP has established long-term relationships with clients, providing ongoing IT support that meets their needs and fits their budget, which is a testament to their service quality.

  • Strong Project Management

    Clients note that CompassMSP manages projects well, delivering on time and resolving issues efficiently, indicating a strong project management capability.

CompassMSP Reviews

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Network & IT Services for Cold Storage & Packing Company

  • IT Managed Services
  • Network
  • Confidential
  • Dec. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"What impressed us most about CompassMSP was their depth of knowledge in networking and IT infrastructure."

Jul 9, 2026
IT Support Specialist, S&L Cold Storage
Michael Singer
Verified
  • Food & Beverage
  • Mickleton, New Jersey
  • 51-200 Employees
  • Online Review
  • Verified

CompassMSP provides network infrastructure support, server management, and IT operations for a cold storage and packing company. The team has also supported systems across the client's plant locations.

Cloud Consulting & SI for Gastroenterology Company

  • Cloud Consulting & SI
  • Confidential
  • July 2026
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"CompassMSP's project management was excellent."

Jul 10, 2026
Administrator, Gastroentorology Company
joan duffy
  • Medical
  • Pomona, New York
  • 11-50 Employees
  • Online Review

CompassMSP provided managed IT services for a gastroenterology company. The team helped the client upgrade their computer and migrate from a server to the cloud.

Managed IT Services for Law Firm

  • IT Managed Services
  • Help desk
  • Confidential
  • July 2026
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"I was impressed by their timely efficiency."

Jul 9, 2026
Paralegal, Law Firm
Nancy Mareschi
Verified
  • Legal
  • Tarrytown, New York
  • 11-50 Employees
  • Online Review
  • Verified

CompassMSP provided managed IT services for a law firm. The team has replaced network items and fixed issues. 

IT & Application Management Services for Dentistry Practice

  • Application Management & Support IT Managed Services
  • Network
  • Confidential
  • July 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The high level of professionalism, knowledge in their work product, and attention to detail stood out."

Jul 9, 2026
Owner, Thomas R Lambert DMD
Thomas Lambert
  • Dental
  • Bethlehem, Pennsylvania
  • 1-10 Employees
  • Online Review

CompassMSP integrated a 3D Panorex X-ray, local server, and network for a dentistry practice. The team managed practice management software, X-ray database updates, and network support with vendor teams.

Cybersecurity Services for Business Law Firm

  • Cybersecurity
  • Cybersecurity Consulting Vulnerability Management
  • $10,000 to $49,999
  • Dec. 2025 - Feb. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"It was impressive to see the team stay focused and consistent with a large undertaking."

Jul 8, 2026
IT Director, Business Law Firm
Anonymous
Verified
  • Legal
  • Jacksonville, Florida
  • 51-200 Employees
  • Online Review
  • Verified

CompassMSP implemented backend security enhancements and supported a penetration test for a business law firm. The work also covered MSP services and after-hours support to monitor and detect vulnerabilities.

Unified Communications Consulting & SI for Local Government

  • IT Managed Services Unified Communications Consulting & SI
  • Less than $10,000
  • May - June 2026
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The follow-through was great."

Jul 8, 2026
Director - IT, City of Red Oak
John Binford
Verified
  • Government
  • Red Oak, Texas
  • 51-200 Employees
  • Online Review
  • Verified

CompassMSP replaced an aging Avaya phone system for a local government. The team installed new Yealink and Poly desk and conference phones on an 8x8 system and configured them for activation.

IT Support for Lobbying Firm

  • IT Managed Services
  • Less than $10,000
  • July 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"CompassMSP is quick with their response times."

Jul 8, 2026
Paralegal, Lobbying Firm
Anonymous
Verified
  • Politics
  • New Britain, Connecticut
  • 11-50 Employees
  • Online Review
  • Verified

CompassMSP provided IT support for a lobbying firm. The team was responsible for getting a spare computer up and running for the client.

IT & Cybersecurity Services for Financial Services Company

  • Cybersecurity Other IT Consulting and SI
  • Confidential
  • Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

"Their technical expertise is second to none."

Jul 7, 2026
Private Wealth Advisor, Financial Services Company
Anonymous
Verified
  • Financial services
  • Severna Park, Maryland
  • 11-50 Employees
  • Online Review
  • Verified

CompassMSP handled computer support and telephone network setup for a financial services company. The team manages the client's computers, printers, phones, and user support as part of day-to-day operations.

Managed IT Services for Private Golf Club

  • Cybersecurity IT Managed Services
  • Account Takeover (ATO) Cloud Security Cloud Server Migration Cybersecurity Consulting Managed Software Application & Solutions Hardware Help desk Managed Hosting Services Network Other IT managed services Security Network Security Vulnerability Management
  • Confidential
  • Dec. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"They are proactive and very responsive."

Jul 7, 2026
Controller, Private Golf Club
Anonymous
Verified
  • Non-profit
  • Purchase, New York
  • 11-50 Employees
  • Online Review
  • Verified

CompassMSP provides managed IT services for a private golf club. The team has taken over the account and completed multiple IT projects across the client's environment.

Software Support for Affordable Housing Services Provider

  • Custom Software Development IT Managed Services
  • Managed Software Application & Solutions Hardware Other IT managed services Website Maintenance
  • Confidential
  • Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"Their project management has been very good, and they have delivered on time."

Jul 6, 2026
People & Operation Manager, CGP&H
Kim Hamlett
Verified
  • Other industries
  • Cranbury, New Jersey
  • 11-50 Employees
  • Online Review
  • Verified

CompassMSP has provided software support for an affordable housing services provider in New Jersey. The team has handled troubleshooting, updates, and maintenance for the client's servers and website.

Showing 1-11 of 20 Reviews

Our Story

Every Compass partnership starts with a simple goal: simplify what’s messy, power the teams who rely on us, and protect what matters. We don’t believe in generic playbooks or rigid templates. We believe in connection, calibration, and cultivation: the 3 C’s that define how we work.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
15
Overall Review Rating
4.8
Source
Clutch
Last Updated
July 10, 2026

Business Entity

Business Entity Name CompassMSP, LLC
Source Delaware Division of Corporations
Jurisdiction of Formation Delaware
Date of Formation April 25, 2016
Status Active
Last Updated May 28, 2026
ID 6026889

Credit Report Results

International Credit Risk Assessment Moderate Risk
Source Creditsafe
Last Updated June 3, 2026
Learn More About The Clutch Verification Process

Locations (10)

67 Prospect Avenue HartfordCT, United States 06106

31 - 40

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CGP&H

(1)
CGP&H Logotype

Kim Hamlett

City of Red Oak, Texas

(1)
City of Red Oak, Texas Logotype

John Binford

Corporate Traffic Logistics

(1)
Corporate Traffic Logistics Logotype

Christian Retana

Additional Connections

(3)